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Rating 4.7 out of 5 stars with 891 reviews

97%would recommend to a friend.
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Page 1 Showing 1-20 of 891 reviews
  • Rated 5 out of 5 stars

    Excellent tablet computer

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    Posted .

    I have been a Mac person ever since I gave up on Microsoft-based laptops & computers in 2008. never thought that Microsoft could compare to the stability and innovation of Apple products. I stand corrected! This tablet is a great computer. This computer is a great tablet. Need I say more? It is fast, it is lightweight, it is beautiful. No iPad can compare. I can expand its memory. I can use the apps I used on my desktop. I can be on the go. It is like coming back from the "dark side"!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eduardo,

      Thank you! We really appreciate your kudos and feedback here! We're pleased to hear that the Surface Pro has changed your opinion on our products, and that it has stood to prove itself as a worthy competitor, both as a tablet and as a computer.

      We've shared your review with our team for a read, welcome you back, and hope you continue to enjoy your Surface experience!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love my Microsoft Surface Pro

    |
    Posted .

    I have been dreaming about purchasing a Surface Pro for a few years and I finally took the plunge. I am so glad I did. The operation is so smooth. It is portable, convenient, and excellent viewing. The screen is crystal clear. The set up process is very simple. I am very happy with my purchase and will definitely purchase another one when the time comes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to finally took the plunge and purchased yourself a Surface Pro! It sounds like the water's been fine, and that the device has been a great fit for you.

      We're excited to welcome you to the Surface family, and hope you continue to enjoy your Surface Pro!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing laptop for a college student

    |
    Posted .

    I love this laptop! It is capable of doing everything I need for school (and life in general), plus much more. I would definitely recommend this product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted you're loving the Surface Pro! This powerful machine is perfect for college students. From powerful performance and battery life, to ultra versatile capabilities, the Surface Pro does it all! Thanks for recommending us to the community.

      Welcome to the Surface family!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    I REALLY wanted to like it

    |
    Posted .

    After two exchanges I had to give up. I got the blue screen of death over 20 times between the two surfaces

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so sorry to hear that you are experiencing some issues with your new device. We are committed to providing our customers with the best care. We'd like you to know that we're here to help. If you haven't already returned your device, we highly recommend you to contact our support team here: aka.ms/SurfaceCare-us. We have alerted our team, and created a reference number specific for your case: 1807234270057. We hope you will consider reaching out so we can make this right!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    By far best mobile purchase I've made.

    |
    Posted .

    I spent a really, REALLY long time trying to decide whether my next mobile computing device would be a Surface Pro, iPad Pro, or MacBook after the display on my 2011 MacBook Air began to fizzle out. Apple's latest offerings really frustrated me due to the fact that they refuse to adopt touchscreen technology in their Macs (resorting only to a wishy-washy, half-step, clearly transitional solution in the Touch Bar). At the same time, the Surface Pro 4 was full of bugs and the battery life from what I had heard was pretty awful. I would have loved to have picked the iPad Pro for its size and battery life but there are too many programs I need to be able to use on a regular basis that cannot be replicated by the iPad Pro. So when the Surface Pro 2017 came out, I took a deep breath and made the jump. The biggest thing I've missed about coming back from a Mac is the ease of Continuity between apps. There's none of the pick-up-where-you-left-offness that you might have gotten from your iPhone and MacBook. The other thing I miss is the ability to answer iMessages, phone calls and FaceTime calls from your MacBook. I should mention that Microsoft is currently working on more or less solutions to these issues, but they're all awkward because Apple purposely rigs their phones for competitive advantages when used with Macs, and because of MSFT's general incompetency they aren't meeting their planned deadlines for releasing such features as of yet. I also miss the fact that some things I've gotten used to having, such as iCloud Photo Library, where my photo edits synced seamlessly and nondestructively from my phone to my MacBook, is now clunkily replicated on the Windows version, where the changes ARE destructive and require that you constantly make new copies of the photos you choose to edit, and you also have to manually re upload photos you've edited back into iCloud. So those are the things that I've missed since switching, and on top of that I do notice that for all the progress it's made since I left, Windows 10 is still somewhat buggier than MacOS, or at least gives the perception of being buggier. But the things I LOVE about the Surface are HUGE. I LOVE that the screen is worlds better than my MacBook Air in a machine that costs about the same price. I LOVE that I have all the power of a complete desktop OS in a tablet form factor with a real keyboard that feels good to type on, unlike the iPad Pro, for all my academic work, and that the applications I use are not gimped the way a tablet's apps are. I LOVE the fact that the creative applications I DO use on a regular basis, like Adobe's Creative Cloud, are worlds better than the alternatives on iPad excepting the new Affinity Photo, and that those same apps are also better than what is on Mac because of the touchscreen that has made my workflow much faster, more intuitive, and much easier to implement. Once you have edited your photos using the Surface Pen it's really hard to go back to using a mouse. And the last thing is, I LOVE that all of these things came in a package that supplants the functionality that otherwise would have required a separate MacBook Pro and iPad Pro purchase for me, which saves me hundreds of dollars and gives me tons of portable versatility that I would never have experienced otherwise. Yes, it's been a tough jump to go back to Windows after 7 years of living all Apple. But it's a jump that I'm so happy to have made, and I think for those of you who are even less invested in Apple's paid subscription services than I am will find that it's an easier decision now than ever before.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you took the time to leave a review on your experience with your Surface Pro! We want to let you know that we've read your review, and we're taking everything into account, both good and bad. We'll be sure to share this with our team.

      Thanks again,

      Victoria
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Close to a laptop replacement, but not yet

    |
    Posted .

    Read all the reviews on the new surface pro and decided to give it a try. After all, looked very promising and I really wanted to replace my laptop and tablet in one go. This would have ideally solved my needs in that regard. So the i5 256 gig and 8gb ram is the sweet spot for the current surface pro line up. I think ,most people should get this unless, they need higher specs for specific reasons. There is diminishing results from this model and up, unless you are in the minority who genuinely need it. I mean surface pro is already a premium overpriced product. But again, to replace two devices i would be okay paying that price. Dissappointing that microsoft doesn't include a pen or a keyboard- almost every other competitor does. Again i think microsoft is trying a bit hard to be in that apple entitlement. Anyway, let me put the Pros here- Build- Love the build quality and fell of the device. It feels nice to touch and hold. Screen- Gorgeous screen, resolution and aspect ratio are perfect. IPS display colors are accurate. There is plenty of reviews praising the screen. Performance- Performance is fine. I haven't had any hiccups yet. I open a million chrome tabs (okay, not literally, but more like 25-50) and it seems to be handling all that fine. The star of the show is the fanless core i5 in this system. I think its an amazing engineering feat microsoft achieved here. If you read reviews and do googling you cna find that the fanless by no way means microsoft is cutting corners on the processor, undervolting or undercloking it. In fact the i5 is better the mainstream laptop i5s. So that is pretty cool. Although, there is a little electronic noise, if you listen close to the vents in a very silent room. Again this is nitpicking. I don't do any gaming, so i can't comment on that. But for general browsing, media/ streaming/ office tools this should be plenty enough. Fanless cooling- peaking of fanless, how hot does this get? you would be surprised. One would think with no active cooling+ a good no undervolted cpu, this would be hot to use, esp in this era of mostly overheating devices (see my asus review). But this doesn't. It is cool as a cucumber for most part. If you stress the system too much, it gets a little warm on the back, but nothing unbearable to touch or anything. Cons:- Display glare: There is one downside most people don't mention- the screen glare is way too much. Again you compare with a macbook with glossy screen and the macbook screen is less relfective than this screen. I am hoping an anti glare screen protector might help here. Connectivity: I wish MS put a *&*& thunderbolt 3 port on this one, for egpu support, but whatever. They decided to put a mini display port, a usb a and their proprietary charger port on this thing. if you google their explanation for no usb c or thunderbolt, you will laugh. Seriously, that proprietary charging port does no good other than for this surface pro and is gonna be obselete in no time. They could have easily put a usb c charging port to make ti future proof. Instead, they wanted to play that game where they decide what is best for customer. MS explanation- "usb c is too confusing for most customers and we don't want customers to end up using wrong cables and such". And the next thing you hear- they are releasing a usb c dongle soon. (?). Overall, uggh, when every other manufacturer is pushing towards a more standard one port solution and microsoft is dialing two steps back for some reason. Value for money: I really can't tell if this is good value for moeny yet. I mean compared to a macbook- of course yeah, but compared to other competitors- hp, samsung, asus ,lenovo etc. this is not very competitvely priced. I bought this using my student discount coupon. I wouldn't buy this for the retail price, unless ms decides to put a keyboard and or a pen with this. Neutral:- Battery life could be better. 7 hours of general browing and media streaming. This is more of an engineering problem fitting a high capacity battery in a portablle tablet. But microsoft could possibly improve the batttery life by more software optimization maybe. I dunno, again this is mostly an negineering problem and i can't really put this as a con. There are some realities we as consumers have to accept. There are some realities the manufacturers should accept as well- like the thunderbolt 3/ usb c! I am brining this up again, because due to the battery life limitations, it would be nice to have usb c charging so i could have a single cable and solve most of my device power needs. Other than the usb c/ thunderbolt 3 (again), screen glare and price. it is pretty hard to find any faults with this device. I got a wacom bamboo ink pen with this and man it is the best pen experience i have had. Feels like writing real time on a paper. This should be copied by every other manufacturer. Overall ugh- i like it , i wanna hate it, but i like it more then. I would recommend it to a friend, then i won't, but i would again. IIt is a contradicting relationship i have with this device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for taking the time to leave a review on your experience. We read every review and pass all the feedback we receive along to our team so they can make note for future product versions. We're glad it sounds like you're enjoying your device overall, and appreciate you leaving a review.

      Kindly,

      Victoria, Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    i5 with 8GB RAM is the sweet spot

    |
    Posted .

    I think the new Surface Pro with i5 7300U and 8 GB RAM is the sweet spot between the performance and cost. The Intel HD Graphics 620 is capable to drive an external monitor with 4K at 60 Hz and many games by standard. i5 7300U has better base frequency (2.5 GHz) when comparing it with i7 7660U in i7 edition; so the basic tasks will be comparable. I am not a big fan of a lot of storage on the tab like device. I think 256 GB is more than enough for most of the daily needs. For extra space, an external SSD would be the most affordable and practical solution. Only place it falls short is 8 GB RAM; approximately 7 GB RAM of 8 GB max would be easily consumed when 10 tabs on Chrome, 10 tabs on Edge, Outlook running with the work and personal account, 2-3 Microsoft Word, 2 Excel, Skype for Business etc. are kept open concurrently. Having said that, I did not find any performance issues in testing. In my humble opinion, i7 7660U with 8 GB RAM has no advantage over the i5 version with 8 GB RAM except the higher graphics (Intel Iris Plus 640) and higher turbo frequency i7 7660U has (4 GHz vs 3.5 GHz). The shortage of RAM will haunt us here in this model as well. The i7 model with 16 GB RAM is definitely a value add, but a premium cost of $1000 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent hybrid for work

    |
    Posted .

    Before entering my review, I'll explain the context of why I purchased the Surface Pro. I needed something portable to read academic journals and mark PDFs, while still being able to handle typical office stuff like PowerPoint, Word. I did tons (literally hours) of research, agonizing for days over whether to go with a new 10.5 iPad Pro or the Surface. In the end, I had the opportunity to try both, and - spoiler alert - I ended up keeping the Surface Pro. The build is superb, the industrial angles look sleek, and the screen is fantastic. The [rather expensive] catch is that to make the Surface Pro be all Microsoft envisions, you have to dump an extra $99 minimum to add the Pen, and then another $150 to get the keyboard, which, is not an insignificant investment. I opted for the middle of the pack, the i5 with higher memory capacity rather than the i7 because I wanted the fanless (i.e. quieter) version, and I'm not disappointed. The main negative with the iPad Pro from a work/productivity standpoint was the new changes with iOS 11, although significant, still fall far short of an actual desktop OS. Furthermore, even though it's not a knock against the actual iPad, the official Apple smart keyboard was dismal to type on. The chiclet keys were really aesthetically pleasing which is par for the course for Apple, but even though I wouldn't say I have particularly gargantuan hands, I found myself making way too many typos and looking down to physically locate keys. The Microsoft keyboard, sold separately, types much better and the keys feel more akin to a regular desktop keyboard. The tradeoff is that the Microsoft keyboard flexes more than the Apple. The Surface pen works great, and being able to hotkey my most used functions to the onboard eraser button makes my workflow more efficient. If you don't particularly need a pen functionality, then I'd say skip the Surface Pro and just get an actual laptop, as there are tradeoffs as mentioned above. But, if you're specifically looking for a work-use device that handles pen utility, then take a good look at the Surface Pro. Most, if not all, of the major criticisms against the Surface 4 have been addressed with the Surface Pro 2017... except for the confusing nomenclature.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      First off, WOW! Thank you for taking the time to leave such a a detailed review on your experience with the Surface Pro. We are really glad to hear that you love your device. We do appreciate all of this input and have forwarded your review to our team! We're sure plenty of others will find this to be useful information too.

      Thanks again,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer for illustration and design

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    It took some getting used to, but when my wife got the hang of the hardware, we found some good, compatible software and she's been able to make some cool illustrations from this tab/computer. I haven't heard any grievances other than the initial adjustment to drawing on a whole computer instead of a Wacom tablet, and this allows her to work anywhere, whenever she wants. She was able to illustrate a children's book on it, she's done many other freelance projects, and it's also useful for other small tasks on the computer. We have the tablet, the keyboard, and the pen. I was always interested in the knob that you can put on the screen for color adjustment, but my wife didn't care to use it, so we never picked that up. She uses Leonardo, which is a software that was designed with this product in mind. It was in beta when we purchased it ($40) but it could be further in development now.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, but be aware of one thing...

    |
    Posted .

    A few days ago, I purchased a 2017 Surface Pro (i5, 8gb, 256gb) after looking at a number of similar devices. I chose the SP i5 based on its great display, relatively light weight, its fanless design, and the positive reviews I have seen on it. For the most part, the SP lives up to the hype. The display is excellent. Its overall performance is quite good. Startup and shutdown times are reasonably quick. The SP handles most apps/programs that I have thrown at it without missing a beat. The speakers have good volume, and aren't bad at all compared to similar devices. The SP is somewhat sparse on ports, but I don't need many, so that's no issue. Construction seems to be high-quality and solid. Despite having a true i5 and no fan, the device never gets very warm. Its cable/charging cord is a little short. You need to buy the Type Cover to get the most out of this device. The pen is optional, depending on how you will use the SP. Here's the one thing to be aware of: don't trust the reviews too much. On the reviews, you'll see that the SP comes with a Samsung SSD that seems to have excellent performance. My SP, however, came with a Toshiba SSD (that never seems to be on the reviewer's devices) which offers more modest performance numbers. Granted that Microsoft never promises that ALL its SPs have the Samsung SSD. But to put those out there for reviewers creates a false impression, at the very least. Buyer beware, as far as that goes. On the other hand, I have not seen some of the problems that some users have had with their SPs - such as light bleed. Overall, I am quite pleased with the SP. I am less than pleased with Microsoft's marketing tactics that involve reviewers. Having components from various sources in a device may be common practice, but it does not inspire much confidence in the manufacturer. The only exception would be if it was shown that the Toshiba drives performed in real world usage just as well as the Samsungs. We shall see. Still, even with this caveat, I can recommend the SP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet for College Student's

    Posted .

    When it comes to selecting a laptop or tablet for college, there are various machines on the market to choose from. One that stands out as a near-perfect selection is the Microsoft Surface Pro i5. It has many features that make it an ideal piece of equipment for a college student, including its superior mobility, convenience, functionality, and its vast accessory collection. The Surface can replace most items inside of my backpack, which many laptops and tablets cannot do. Although its price tag is not ideal for a student, its ability to function as an “all-in-one” machine bolsters it above and beyond similar products within the same price range. When it comes to the Surface’s mobility and convenience, its ability to detach from its keyboard and operate as a standalone tablet is a key feature. This allows the user to enter “tablet mode” and utilize specific functions that can benefit a student. For those who opt to buy eBooks, rather than carry several textbooks from class-to-class, tablet mode is very helpful. Tablet mode allows you to separate the magnetically-attached keyboard and hold the Surface, just as you would an Amazon Kindle, an Apple iPad, or even an actual book. This is especially helpful for long study sessions where I’d like to lay back on the couch, rather than have the inconvenience of keeping a laptop in my lap. The Surface also has a built-in kickstand to hold itself up, so I don’t have to purchase an aftermarket item to accomplish this feat. The convenience factor that the Surface introduces to the laptop and tablet market is truly remarkable. Along with the Surface’s mobility and convenience, its functionality is another strong feature. The Surface matches the processing power of competitors’ laptops and it does this within the confines of a tablet. It runs Microsoft Windows 10 and a plethora of other applications, which can assist college students in various ways. For example, the Microsoft Store offers free applications that include daily planners/calendars, calculators, .PDF conversion software, and countless other applications that students will find useful. It also comes with one USB port, which most major competitors (Apple iPad, Amazon Kindle to name a couple) do not offer. This allows for quick and easy data transfers from the tablet to other computers. Its ability to perform multiple tasks at once, both on-screen and off, allows the Surface to lead the way for other multi-function machines of its caliber. To assist with the Surface’s functionality, it also has unique accessories that can boost its appeal to college students. When utilized with other applications, these accessories allow the tablet to become more versatile. For example, if you were to purchase a Surface stylus, the Microsoft store offers applications that allow you to use the tablet screen as a “paper” to take notes on. This can eliminate costs for buying binders, notebooks, and paper. The Surface screen calculates the pressure of your writing and will make strokes according to the pressure being applied. This eliminates the need for pens, pencils, markers and even highlighters from a student’s budget! While accessories will add more to the Surface’s overall price tag, they also eliminate the need for other school-related purchases and condense the contents needed for day-to-day school work. The red-flag that may send a college student looking for another option is the Surface’s price. There is a large selection of laptops and tablets on the market that are much easier on the pockets. Many of these options will perform the needed tasks and functions that a student is searching for. There are many convenient benefits that the Surface offers, but these are not necessarily a “need” for a student. It is nice that the keyboard can detach from the tablet, but this provides little more than comfort. Its USB port is very handy, but a student can bypass the need for one by utilizing e-mail, or a third-party cloud share. Although a student could meet their needs with a cheaper machine, I believe that the Surface allows for the biggest bang for a student’s buck. The Surface is a fantastic piece of machinery that any college student could pick up and benefit from immediately. The Surface’s convenience, mobility, functionality, and accessory selection is matched by none. The money and time that it will save you alone is worth the purchase. This product has a five-star rating from me, in terms of its usefulness to today’s college student. I would strongly recommend this product for any one looking for either a laptop or a tablet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sonny,

      This review is incredibly in-depth, thoughtful, and informative, and we appreciate you taking the time to not just leave this review, but to also really think of how the Surface Pro is such a beneficial device-- especially from the eyes of a student!

      We have passed your review along to our team for a read, and are proud to have loyal fans and customers like yourself as part of the Surface family. We hope you continue to enjoy your device throughout the rest of your years of study!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Superb product with great design

    |
    Posted .

    I had held out as long as I could to buy a new tablet. I waited for the latest Surface Pro to finally hit the shelves and I was not disappointed. The surface pro is a fantastically designed product. The bevels are perfectly radiused, the thickness of the entire tablet is not too big and not too small, and the weight is not as bad as you would think. The kickstand is one of the best features! I was amazed at how much I used to prop up my iPad or use the case as a stand. The hardware inside (i5, 8gb RAM, and 256gb HD) is perfect. The fanless design keeps the heat disapated across the entire back of the tablet instead of one location. It is very easy to adjust the power setting to extend the battery life or utilize the processor. Windows 10 is fantastic on this device. Switching to tablet mode or laptop mode could not be easier. The negative: First the negative for the device. To get the most out of the laptop component of the surface, you really need the keyboard (sold separately from $80 to $130). This is kind of irritating since you are already dumping a good chunk of change on the tablet itself. To really get the full functionality out of the tablet piece, I recommend buying the pen. This runs an extra $100. If you do a lot of document markups or drawing editing, this is crucial for you. If you like to sketch or doodle, you need the pen! The last negative is the lack of apps. Truth be told, if you need to access something without the app you can always use the Edge web browser. However, if you are in tablet mode all the time this can become a pain. So all that said, I highly recommend this product. It is seriously the best money I have spent in a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for leaving a review on the Surface Pro. You've given us a lot of great insight on where we're going great and where we can strive to improve our products in the future. we're glad to hear that you're enjoying the device overall, and that you're liking the kickstand and fanless design. We'll make sure to share your feedback with our team.

      Thanks again,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Incredible Machine

    |
    Posted .

    The fact that you have a core i5 processor with 8 gb of ram in the form factor of a tablet with no active cooling is incredible. This computer can do things that you may not expect e.g gaming, multiple applications at once, and movies. This is my everyday computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

    |
    Posted .

    I recently sold my Surface Pro 3 and decided to upgrade to the new model because I was attracted to the fanless design. I have had it for a couple of days now and have it hooked up to a 4k monitor and have to say that the experience has been excellent so far! Opening applications is quick and efficient and the fanless design definitely makes the unit a much quieter one - I still haven't heard much noise from the Pro and it definitely heats up less than the 3. One criticism I have though, unrelated to the device itself, is the Surface Plus program. I originally ordered this device via the Surface Plus program but it took way too long to ship and Microsoft were unable to give an ETA. That was weird considering they have the device in stock. To add insult to injury they said I won't be able to cancel my order; I will have to return it once it ships. I ended up buying it from Best Buy and will return the other order (if it ever ships). I would therefore not recommend buying the device via the Surface Plus program, especially if you are on a deadline.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you're enjoying your Surface Pro. This is great to hear, and it gives us great feedback on the Surface Plus program. We'll be sure to share your insight with the best team, so bring this to their attention.

      Thank you,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Experience softens the price

    |
    Posted .

    I researched this to no end. The bulk of reviews kept comparing other models to the Surface line, and currently it appears as though the Surface is the pinnacle of the 2 in 1. I was tossed because I knew I wanted certain features, notably the pen / Windows Ink capability. I wanted the functionality of a desktop, so that left out Chromebooks. I chose the i5 variation because all i7 models (not just Surface, but most laptops / tablets / etc) reviewed shared heat concerns and fan noise. For that price point and what I planned to do, I wasn't going to require that kind of power. My desktop is an i7 and I don't think I've pushed that to it's limits ever. From the moment you turn it on, what I've known to be true in computer set up since the 80's was turned on it's side. It offered a humanistic approach, speaking naturally and asking questions. It's kind of surreal. Once you get past all that, it's more of typical Windows 10 machine, and to that it works with great effect. The keyboard and pen do NOT come with this, which is a shame. I did purchase those items, and they connect to the tablet physically w/ magnets and integrate to the tablet functionality with ease. The charger, which is included, also connects magnetically. There is a camera on the front and back, and if enabled, it can use the camera to log you in as security measure. The adjustment stand on the back is solid and adjust to any angle. The unit itself overall feels well constructed. I've seen other reviews concerning "light bleed" with the screen, but I didn't or don't see that. The unit is completely silent. Even though this has table like functionality, it doesn't lend itself to immediate portability like an iPad does. It's heavy, much heavier than an iPad. It's a trade off for tech at this time, and I prefer the functionality over the need to carry it around for long periods of time like a tablet. So far, the minor issues I've had relate more to the Windows experience and not with the functionality or design of the Surface.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      First off, WOW! Thank you for taking the time to leave such a detailed review about your Surface Pro experience. We read every review that we receive here, and it means a lot to us to see what we're doing well, and which areas we still have room to improve on. We'll be passing your review along to our team, and appreciate you taking the time!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love my surface pro!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I can't complain at all. I wish the screen were a little larger but I understand the design. It's super portable, even with the case I put on it. It runs well and doesn't slow down when I edit photos. Have had to replace keyboard because i spilled coffee on it. Thought the keyboards would be more durable but hey, the type cover isn't up for review here. So...

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I absolutely love my Surface Pro. Sleek design and great performance. It's especially great to take with me when travelling for business, but want to have a personal device with me. It's great to use for anything from streaming entertainment to heavier computing work.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my change from Mac Air

    |
    Posted .

    I switched about 7 years ago from a Windows PC desktop and laptop to Apple Mac desktop and Mac Air. I loved the Air and had it for almost 7 years, but when looking for a new laptop I decided to try the Microsoft Surface. I am glad I made the switch. I do like having the flexibility of the power of a laptop combined with a tablet. I bought the laptop for business use and it works great with the Microsoft Office products. I also like using the Surface Pen, but frankly I do not use the pen as much as I anticipated as it is still easy to take notes and make edits with the keyboard. The laptop is powerful and more than adequate for my business uses. The battery life is very good for my needs, but I am generally close enough to an outlet where battery is not a major factor. I think the biggest difference is the use of a touch screen with the power of a laptop and then being able to take off the keyboard and use it as a tablet. I'm very happy I made the change from the Air to the Surface and highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're so happy to hear that you made the switch to the Surface line and haven't looked back! We love the props you've given us here and are happy you've had a great Surface experience so far. Thank you for taking the time to leave a review!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Travel Size Device

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    These are a bit expensive and can be replace with half price typical laptops. however, if you travel or spend more time reading, the tablet mode makes it easy. This is fast enough for pretty much everything I do. Expect to spend some extra on accessories to get most of it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durability

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good tablet but not very durable. Does not accept charge anymore. Tried to repair but cannot mail-in to microsoft and local repair center not open (covid). Had to buy another laptop

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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