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Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core m3 – 4GB Memory – 128GB Solid State Drive (Latest Model) - Silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 32 reviews

  • 20%
91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 32 Reviews
  • Rating: 4 out of 5 stars

    Great device, but with some caveats.

    Posted
    Rocky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchase the 2017 SP m3 model as a secondary, mobile computer. In my opinion, it is slightly overpriced at $799, but if you have any discounts (college students, educational discount, best buy reward points, birthday coupon etc), then it may be worth it, depending on your usage and the final price you pay. For me, I just wanted a capable, professional mobile machine that I could throw in a case and not have to worry about, taking it on-the-go stress free, and I got this machine at an unbeatable price from Best Buy. The m3 model is perfectly find for Office applications, video streaming (even at 4K), mobile internet use, eBook/PDF viewer, and light computing tasks. It can do some basic video and photo editing and even some light gaming, but is not meant to replace higher performing systems for these tasks, particularly for demanding games or significant content creation. The system is passively cooled and has never overheated in its operation during my time with it. It is whisper quiet, no fan noise whatsoever (obviously--- since it is fan-less). The display is bright and crisp. I keep the display at a comfortable 60% brightness - more than enough, even in a bright room. The 128 gb SSD is adequate, since there is room to expand (SD slot, standard USB 3). The RAM, at 4 GB, is sufficient for My major complaint is that there is significant backlight bleed along the bottom edge of the panel. You will not notice it in daily use in landscape mode while the taskbar is up. In a fullscreen scenario where the bottom edge is bright (or in portrait mode, for example), the backlight bleed is pretty bad. The other thing I would change about this is that it still feels slightly heavy for one-handed use, but that is a trade-off I am willing to accept in exchange for the bigger battery and for quality internals and specs. Speaking of battery: The battery life for me averages around 8 hours with moderate usage, and my battery report shows a design capacity of 45 kWh. Not bad, Microsoft. Overall I love how small, light, and sleek this computer is. It suits my needs as my go-to, mobile, secondary machine. In a perfect world, it would last a little longer, weigh a little less, offer more ports (translation: USB-C with thunderbolt 3), have greater performance, etc etc... but these things all add cost, and that's where you have to decide-- will the device suit my needs? Is it worth the price? Ultimately it's up to your judgment whether this is a fit for you.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Rocky,

      Thank you for leaving a review. Not only is this helpful to people looking for a new device, but it's also crucial to us, so we can see where our customers are enjoying our products, and where they feel we can improve! We'll be sure to pass your feedback along to our team; thanks again for taking the time!

      Kindly,

      Victoria, Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    It's actually great tablet/laptop

    Posted
    925surfer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am sure this computer is not for everyone but if you know what you are going to use it for, this is a very good alternative to tablets at the same price range. Here are my thoughts of some of the characteristics I like with the surface. Design At a glance the design is the same as the early models of surface, but this model is lighter, thinner, and quiet (because its fanless). The kickstand also improved-now you can prop your tablet in any viewing angle down to almost flat to the surface. Screen The screen is superb. Very clear and sharp. The resolution is higher than most laptops and tablets. Speed The tablet/laptop is responsive and fast enough to handle everyday tasks such as surfing the web, reading news or email, or to run microsoft office applications. I use my surface mainly for drawing/sketching and it works perfectly fine. If you require to run those resource hungry applications, I would suggest get the higher processor, higher ram models. Windows 10 I've been using other OS platform for years and I can say Windows 10 is very neat and awesome operating system. I really like this version a lot better than previous windows os. You can also pair this computer with your phone (apple or android) to receive notifications and messages. Battery Life My main usage of this unit is for drawing, watch videos and playing games. I get 6-8 hours before charging is needed. For me this is not bad. I chose surface pro from the other popular brand tablets for some reasons; Versatility - I can use as a tablet or as regular laptop and I also have the ability to install any windows software available as long as requirements are met. Expandability - Surface comes with 128 GB storage and I have the option of adding up to 512gb sd card. Price - When I got my Surface Pro M3 128 gb storage 4gb ram 12.3 inch screen , it has a better price than the branded tablet with 64 gb storage 4 gb ram (i think) 10.5 inch screen with price tag of $649. I hope this review helps.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but issues

    Posted
    Hippoeater
    • My Best Buy® Elite Plus MemberElite Plus Member

    While I love my surface pro m3 2017 it is unfortunate that there are currently light bleed issues plaguing the device. Picked mine up last week and the entire bottom of the screen from left to right has a very noticeable backlight bleed. Debating to exchange as I've already set the entire thing up and it's not available in stores yet - .com order only. Other than that - great battery life (they state 13.5 hours and I'm consistently getting around 11-12 at 50% brightness (which is more than fine). Very snappy for an M3 processor - just know what you're getting in to with this model - you won't be gaming on it or doing 4k video editing quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely satisfied

    Posted
    RonnieB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I already had an Apple iPad Air for 4+ years as a lightweight device but it did not afford me all the capability that I wanted and needed especially while travelling. I have been waiting and watching the MS Surface since it first "surfaced" commercially in about 2013. I have followed it closely and waited fro the price to fall and lo and behold here it was and I grabbed the opportunity with both hands and I have not been disappointed. The flexibility of a tablet and a PC rolled up in an extremely neat and attractive package. As always excellent value for money at Best Buy. This Surface is a performer!! Strongly recommended.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Ronnie,

      We are also absolutely satisfied to hear that you've been enjoying your device so much! We appreciate the pun, as well as the time you've taken here to really get in-depth and tell us about what makes your Surface story special. We thank you for being a part of the family, and hope you continue to love both your device and your experience.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Surface for the $.

    Posted
    PhilB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this surface pro for my wife for her birthday, because she was looking for a PC/Tablet that had MS Office capabilities. To my surprise, this met all the requirements that my wife had. The cost was reasonable. I was also able to get a keyboard on clearance which saved me a few bucks. Overall she has had this for about a month and there are no complaints about it. She is able to take it to work and use it at work and at home with ease. I would recommend this product to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great computer for basic web browsing

    Posted
    JosephGaribaldi_BBYSTAFF92
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Best Buy StaffStaff

    I bought this computer for note taking in class. the ease of use and the way it folds into a tablet made it fit perfectly in my backpack with my books. With that being said you need to purchase the key board cover at least. the on-screen keyboard is not very easy to use and will drive you crazy. this model is perfect for light use (media consumption, web browsing and note taking). any editing and you will need to jump up to the i5 or better the i7 model.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but not great

    Posted
    Sidewinder
    • My Best Buy® MemberMember

    It's a good laptop but it's not great. The screen is great, and even the barebones processor is good for email and web. The fact that a Surface Cover/keyboard needs to be purchased separately is disappointing. The biggest disappointment to me is the battery life. Without the power-saving features turned on, battery is good for fewer hours than I'd like. Battery saver is helpful, but I doubt I could go a whole work-day without charging and that's unacceptable in my opinion.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      First, we want to thank you for taking the time to leave a review on your experience with the Surface Pro. We appreciate your feedback, and take all of our reviews very seriously. We're going to make sure to pass this review along to our team, so they know where we can better our products in the future.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    everything and more!

    Posted
    buyer6421
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product has really helped me to stay organized and study more efficiently. I'm really impressed with its user-friendliness and display. I've been an Apple user all my life so I was hesitant about the transition, but it turned out to be the best decision I could have made. My favorite aspect so far is being able to write/annotate/highlight on web pages and save them using Microsoft Edge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tablet & laptop all-in-one

    Posted
    Margareth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It’s a compact, versatile laptop. It’s light-weight that it’s so easy to carry when I travel. I like using it in tablet mode whenver I feel like dribbling notes or sketching... and in laptop mode whenever I browse and surf. Great battery life and it’s quick charging. I bought mine at a deep discount and it’s really value for money. Love it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Margaret,

      Thanks for raving about us to the community! We're thrilled that you are able to use all of our Surface Modes for your day to day tasks! Thanks for being apart of our Surface family.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Excellent tablet which I use as a laptop

    Posted
    kmot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The usefulness of the surface pro cannot be overstated. The only caveat would be the relative ease with which it can be overwhelmed, but I do use a lot of processor and memory to run many applications at once. It works well and I would recommend the purchase.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for recommending us to the community. We're delighted to hear that the Surface Pro has been a useful tool for you to use in your day-to-day routine. Welcome to the Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    great Tablet

    Posted
    fam517
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my son to use a college.I asked around before I made the purchase and got mixed opinions for different users. My son has been using it for a couple months and he absolutely LOVES it! As I don't use it the 5 Star rating is his opinion and he's had several tablets and laptops over the years,so he knows them all!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surface Pro 4 has fast boot time and camera

    Posted
    Kristian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I used to leave my laptops on because of the boot time in loading just the start up items. So far I have installed 4 graphic design software and still no lag in booting up. Also, camera is much better than its predecessor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best 2 in 1 in the market

    Posted
    Cena

    The Surface Pro is much more powerful than the iPad Pro and actually has a comfortable and convenient keyboard. It is also specced in a perfect place where you can run all but the most intensive programs which shouldn't be run on a laptop anyway. The build quality is also incredibly nice which makes the price justified.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Ijeoma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this computer for school and one month into classes the computer wouldn’t turn on and I took it back to bestbuy and they replaced with a MacBook since there both the same price I wouldn’t suggest this laptop even for my worst enemies

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this

    Posted
    Chaudry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my wife and she loved it the battery life has been improved and its so light weight easy to carry for her work and daily emails web browsing iTunes etc. I would definitely recommend this to any student or People who needs a tablet or a laptop on the go...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very functional tablet - good upgrade

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Navigating on different web based platforms is still a little slow, but overall function is good. I wish there was better use of the pen attachment - too many hoops to go through with not a lot of benefit.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Chris,

      Thanks for leaving us your honest feedback. If you ever feel like your Surface Pro is running slower, we have some great tips and tricks you can use to speed things up. Check out our tips here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      We're so glad the Surface Pro has been functioning well for you. We hope you continue to discover more to love with the Surface Pro.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great for portability!

    Posted
    Skitty1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love that I can just slip this in my purse--and it doesn't take a huge purse because this is so compact. Bought one after my Dad got his and loved it! So much to offer in this compact, slim unit!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Tablet!!!

    Posted
    Dbrooks72
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this tablet for what I need it for. As it was explained by the tech at Best Buy. I haven't explored its fullest potential but am totally satisfied with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Computer

    Posted
    CareBear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the size of this computer. I ordered it online and it came within a week. You have to order the keyboard separately. Easy set up and I was good to go!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the review. We hope the design makes it easy to bring your Surface to new places!

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Big improvement

    Posted
    longxn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This surface pro is a big improvement compared to the previous version, Surface pro 4. The battery life is great with 12+ hours. With the new pen, taking notes becomes much easier.

    I would recommend this to a friend