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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.00

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Surface Pro's ease of use, light weight, and comfortable keyboard. Many appreciate its compact size and good battery life, finding it ideal for portability. However, some users express concerns about the limited RAM and storage capacity. A few also mention the single USB port as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 791 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first generation IPAD finally died, and I was looking for something to be able to read books on Kindle, check mail and facebook, and, to look at all of the pictures that will be taken. Just the right size, even lighter than my IPAD with it keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my 2013 mac air because I knew I wanted a computer that could serve as a laptop and tablet. The surface is amazing and I honestly couldn't be any happier for the cheap price I paid for it. Although the processor isn't great (Intel Core M3) for streaming, it does everything I could possibly want and more for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been years since I bought an Apple iPad, which I never used much. This Surface gen 5 blows me away. Most impressive is the no-smudge screen. It boots fast, easy to set up, becomes familiar immediately and the 3D doodling capabilities are endless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great windows tablet! I've been wanting a surface for a while and this was a great option for me. if you don't need the best of the best this version of windows surface would be right for you. I also recommend picking up the Surface pen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a graduation gift for my son and he absolutely loves it! I have one for work and he wanted something similar. This is way more versatile than a traditional laptop. Lightweight, easy to use, very happy with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great knockabout machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to practice SQL training on Win10. Coming from a mac environment, this was a big change, but the ease of use and transportability make this the little tablet that could. No worrying about connecting the keyboard as it does so automatically, and is always responsive. Recommend this for anyone on the go all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will be great for my daughter in school next year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older daughter has this tablet and loves it. My younger daughter will be joining her in the same high school in the fall. The microsoft pen along with the touch screen will make doing her assignments a breeze. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    best tablet/laptop combo at great sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super flexible to go from laptop mode to tablet mode. Very well-designed keyboard. Plenty of processing power & memory for standard applications - email, web browsing, office products (word, excel & power point). Got it on sale for $649

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    No Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to return this one for the i5, 8Gb, 128 mb. I did not open it and try it, so I do not have an opinion on it. It was part of the 20 days of deals for the holiday and was offered at a great price. It came with the keyboard which made it a great deal at $599.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet works well out of the box. Small and light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent computer. Lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little surface pro. I really like the fabric on the keyboard and it keeps your hands in place. I wish they had this style of keyboard on the 15".

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Can’t put it down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this, he mainly uses it to stream and gets about 5 hours out of it before it needs to charge. It’s pretty fast and looks very durable. He won’t put the thing down, except when it needs to charge ha

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my surface book, it turns on quickly and is able to boot up within seconds. The ability to use the surface pen and to write directly on the screen makes it easy to complete my research projects and assignments. Only drawback is that without a good case it is difficult to use on your lap.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent travel companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple and rather quick. I can mirror my home laptop with this lightweight travel companion. I have everything I need to go; files, e-mail and attachments and on a larger screen than my iPhone XR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent device for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy something for my parents for daily use and I bought this because of its ease of use and functionality. Definitely worth it for our requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly Powerful Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concern was would it run Adobe's Creative Cloud suite of products. I've been using it for about a month now and the battery lasts 6-8 hours using CC Photoshop, Illustrator etc & also the full Office 365 suite including Teams. Great product for the price. Wouldn't do without the pen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface pro. It’s easy to take on the go. I use it for school and it’s perfect for me! I am glad I made this purchase and look forward to keeping this laptop with me through my schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dell which I really liked but I only lasted about 3 years. I used it for college . I thought I would try something different so I purchased the surface pro for a good price at Best Buy. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been working on the factory surface keyboard for a while. Needed to change it from wear and tear. This one was more sturdy and seemed to be better quality. I like the firm clicks from the keys too

    I would recommend this to a friend