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Microsoft - Surface Pro 3 - 12" - Intel Core i5 - 256GB - Silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 205 reviews

93%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    What are you waiting for? Just buy one already!!

    Posted
    MoladoGuy
    • My Best Buy® Elite MemberElite Member

    I wanted to get in a good month of use before posting a review. By now I have paced the system through all of my everyday needs plus more. My 2 month long research for a portable but versatile solution for work came to an end when I decided to purchase the Microsoft Surface Pro 3. Once my decision was made to get a SP3, I had to figure out if I get the Intel Core i5 or i7? The final decision was to go with the i5 and 256GB solution. Over the last month I can't be more pleased with my decision. Here is why. WINDOWS 10: It is truly a treat to have Windows 10 already loaded on my device. Immediately out of the box I was able to setup my account which connects to the domain at my work. There were no issues or hiccups and during setup I was quickly ready to work, and play. The Windows 10 interface is very user friendly. The transition from PC to Tablet mode is seamless. The resemblance of Windows 7 functionality with the new tiles is extremely refreshing and a sense of security for me. I didn’t have to learn how to navigate through the system since its familiarity made me feel at home. Windows 10 runs very good on the i5 Surface Pro 3 and I have absolutely no complaints. SPEED and RAM: It was a tossup between the i5 and i7 devices mainly because of the work I do. I choose the i5 with 8GB RAM and it has yet to let me down. My main applications are email (Outlook), work sales management software (MS Dynamics NAV), and the need to review design CAD models and scan (STL) data. Although I have my own work proprietary software to review scan (STL) files, I have also been able to use the new 3D Scene built into Windows 10 as well. Pretty cool! I can run multiple browser windows, transfer files, send/receive email, have a CAD model open, run Excel, and update my sales CRM software at the same time. No bottle necking of the processor and definitely no overheating going on. Yes, the backside of the Surface Pro 3 does start to heat up, but nothing that will keep me from still having it in my lap. During these multi-tasking times the fan will kick on but it reaches no way near the ridiculous decibel levels that my previous work laptop could manage to accomplish. The speed and RAM of the system is very good and I have yet to experience the need for more. STORAGE: I choose to get the 256GB version of the Surface Pro 3. The reason was due to the fact I have an external WD Passport (USB 3.0) with 2TB of storage capacity. When the data transfers it flies! I also installed a 64GB micro-SD card as a means to put specific CAD and SCAN files. Even having all of this storage, I still have over 170GB on the main drive, 22GB on the micro-SD, and 1.3TB on the WD Passport device. With all the external options out there (memory sticks, external drives, cloud storage) there is no real need for me to opt with anything bigger than the 256GB hard drive. BATTERY LIFE: I run my system through its paces every day. It normally allows me to see about 8-10 hours of complete battery life, never connecting, before I hit the power reserve point and it starts warning me. My previous laptop gave me 2 hours, then dead. Normally when unplugged I run the screen brightness to about 25%. If I am showing people something I crank it to 75-100%. Of course this dramatically affects the life of the battery but I have yet to see a major reduction in time that I have already mentioned. I don’t stream much video so I can’t say what the battery life might be if you are a heavy video viewer. The battery life has exceeded my expectations so that is what matters for my needs. THE PEN: The pen is an awesome experience! I never used a stylus until now and was very skeptical about its capability. Wow was I wrong. I utilize the use of the pen so much that if I am on other electronics I try to tap the screen or use my “normal” pen to click on something. Every time it gets me and I just chuckle. Using the pen is so natural. Opening folders, copy/paste, and of course writing are the main functions I utilize with it. I can’t express enough satisfaction when using OneNote with the pen functionality. It is completely amazing. I attend many events and I am amazed and how smoothly the pen writes and feels as I take notes or draw pictures for people during a discussion. I even use PowerPoint for web presentations and the pen has allowed me to circle, highlight, draw within the presentation. I feel like I use the Surface Pro 3 more because of this pen. BEING PORTABLE: Being portable was extremely important to me since I do a lot of traveling and customer interaction. I needed something in a small form factor, light weight, but powerful. I was looking into tablet devices but felt they lacked the functionality of a normal PC. I was looking into laptops but couldn’t get over the clunky feeling or short battery life. It fits in a small business folder and then I put it in a single small pocket in my laptop bag. The bag is a huge cave now that I don’t need to carry the huge laptop. ACCESSORIES: I ended up purchasing many accessories, mainly due to the nature of my work. I have a desk docking station that awaits the return of my Surface Pro 3 at work. I also purchased the mini display to Ethernet 3.0, mini display to VGA, and mini display to HDMI cables. All of them work flawlessly. Of course I also bought the keyboard cover device which, as many others have said, wish MS would have included that with the system purchase. I do like it though since it feels nice when typing and the keys light up. FINAL VERDICT: I would highly suggest purchasing a Surface Pro device. It has completely filled my work needs and I find myself using it constantly. Windows 10 is beautiful on this device and the Pen functions perfectly. Now that I am writing this review, the Surface Pro 4 has been announced. Go get one, you’ll love it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice blend of laptop and tablet

    Posted
    justahobo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Well built, solid in hand. Purchased the i5 256gig. At this time, potential buyers might want to wait till next month (October) to see what Microsoft has in store for us with the Surface Pro 4, as it's rumored to have the cooler running, (read "fanless") Skylake processor and Microsoft's upcoming 'Hello' facial detection security camera. Speaking of heat and fans... My i5's fan does kick in from time to time when using processor intensive apps, but it's never been intrusive, and it does get a little warm to touch, which is to be expected since this really is a full fledged laptop PC. Greatest flaw for me is the lack of a place to store the stylus... Especially for people on the go....A major oversight by Microsoft. I ended up using the little tab holder that came with the Type Touch Keyboard, stuck to the bottom edge of the kickstand. The device performs well. Start up time is less than 15 seconds, probably due to the ssd drive and 8 gigs of RAM. Get a screen protector!!! I have heard stories of screens cracking with minor drops and cracked screens are a major repair issue if you have no extended warranty. I bought the Zagg tempered glass shield... It works very well, looks and feels great to the touch. Just be sure to pay close attention to the installation instructions and apply it in a dust free area....like a humid bathroom! I also purchased the "STM Dux Rugged Protective Case for Microsoft Surface Pro 3, Black (stm-222-101L-01)"..... It's more of a rugged frame/bumper guard than a case, but it protects the edges well and still allows you to use the kickstand fully. Tablet mode is used less often than I anticipated by me. I think because not all apps are optimized for the full screen when in tablet mode.... The minimise and close buttons become impossibly small, as do some text in programs, however, apps that are optimised work well. Overall, this device performs very well for me, and despite a couple of annoyances, I actually enjoy Windows 10. I reccomend this device if you're not a "must-have-first-run-device-techie-freak" and don't mind passing on the imminent release of the Surface Pro 4's next iteration. My 3 weeks with the Surface Pro 3 so far have been enjoyable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just perfect for me!

    Posted
    BigTabFan

    The Surface Pro 3 is just fantastic -- have been thinking about getting one for a while, finally broke down. (Well, actually, my previous computer broke down.) General comments -- a fast, full-power computer in a beautiful Star Trek small high-tech package. Pros -- super light, gorgeous screen, no-compromise specs for what I need. The pen is fantastic, really works well. The unique form of tablet with kick-stand and keyboard cover all work extremely well. Cons -- it's expensive (I am a pedestrian commuter and the lower weight is worth the money). The screen is very reflective. The fan is noisy (but mercifully doesn't go on too much)., Battery life is adequate but not stellar. (Again, for me, the extremely light weight is worth it.) Stuff I was worried about from reviews that I was pleasantly surprised about when I tried it: Keyboard -- I need to type very fast and this keyboard is great for me. It may not be for everyone, but I like it as much as any other keyboard I've used. The trackpad is small (there isn't much room for it) but works great, very comfortable and accurate. And the computer/kickstand/keyboard does actually work just as well on my lap as a "laptop" -- I was skeptical about this but it works fine in that position. If I didn't need a super light computer, I could have found alternatives that are cheaper, a little heavier, and have better battery life. But for what I need, this is a fantastic device and I'm very happy with it. It's a dramatic rethinking of what a computer and tablet can be, it really works wonderfully well.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Too many issues to be usable

    Posted
    slammin67

    I got this device for Christmas last year and was very excited about it. Unfortunately in the time since then it's been plagued with serious touchscreen issues and other problems. After a few weeks I started getting phantom touches on the screen. I figured the first one had been a lemon and returned it to BestBuy for a replacement. Flash forward 6 months and the same thing starts happening with the new device. Dead spots on the touchscreen and phantom touches around the edges of those dead spots. I tried all of MS's suggestions for troubleshooting, including performing a full reset of the device with no success. Sent it back through their warranty system and got a new one. Flash forward 3 months and *again* the same issues start popping up. Dead zones and phantom touches (enough that I've had to disable the touchscreen to keep the device functional). MS will replace it for me again, but only with a 3-month warranty and at this point I have zero confidence the new device won't struggle with the same things. I've had lots of other small issues as well: - Keyboard connection sometimes sporadic/fritzy (touchpad will work, but not the keys or vice versa) - Device will often power itself on in my bag and churn through battery while the cover is closed - Battery life in general is far shorter than advertised - Device will stall on start-up at the "Surface" screen and require multiple reboots to make it to the desktop. Overall I'm very disappointed and wishing I'd made a different decision a year ago. Don't waste your time with this product.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    BAD Hardware Memory problem (needed exchange)

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My first Surface Pro 3 (I5 processor, 8gb ram, 256gb solid state hard drive) had bad memory and needed to be exchanged. Best Buy made that easy. I STRONGLY recommend doing a THOROUGH "Windows Memory Diagnostic" easily accessible by typing "memory" in the search box in the lower left hand corner of your screen. After selecting "Windows Memory Diagnostic", use the default setting of "Restart now and check for problems (recommended)". Then be ready to hit the "Fn" key (near the lower left of the keyboard and then the F1 key (near the top left). Then use the down arrow (near the lower right) to select "Extended". Then use the Tab key twice (leaving Cache setting at "default") and the Backspace key to change the "pass count" to 1. Then Fn key followed by F10. If you didn't get things done right the first time (I didn't) just hit "ESC" and try again. Now wait about 18 HOURS. Warning: do NOT look at the progress of the test. It's not at all accurate and sometimes there will be NO CHANGE for over an hour or MORE! Just let it sit (up to 24 hours -- using the above settings on my computer model) before getting concerned about it. After the test completes, the computer will restart automatically. Then sign in (at your leisure) and wait patiently for about two minutes or so (for my model). About that time, the lower right hand corner of the screen will BRIEFLY (be watching for it) show you the test results. Other than hardware problems, I really like the combination of power and size for a Microsoft Windows computer. I would have bought the Surface Pro 4 but this one had better ratings and I prefer things that work. It also was on sale.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wish I had a reason to buy more SP3s!

    Posted
    chiroduo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought my first SP3 for my desktop replacement, and loved it so much that I got another one for my wife a few months later. I initially hated the first one I got, solely because Win8.1 was such a huge departure from Win7 and I could never seem to figure out how to use it. Once I download Win10 though, it became the best computer I have ever owned. (I have owned personal computers since way back in 1983.) The part I love the best is the screen resolution. It looks as good or better than the retina displays on my iPhones, iPods, and iPad (each only about 2 yrs old.) Other than that I like the flash HD which is much faster booting up than with my traditional HDs in the past. It is overall a great piece of hardware, solidly built, and reliable in both laptop and table configurations. I know some people have has a few issues the SP3, SP4 and the Surface Book, but any I have had were more "quirky" things that responded just fine to ignoring, or a simple reboot. That can be said for any computer in my experience.....

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Best in its Class for Form Factor

    Posted
    RoarJr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own a Surface Pro 3, i5, 8gb RAM, 256 SSD. My purchase price was approximately $800. My review would be 3.5 stars if it was an option. I purchased two of these SP3s in a 1 month time span. The first was plagued with issues - overheating, low battery life, blue screened twice in two weeks, etc. I returned it and repurchased it at the same $800 price point. It was a difficult decision as I was also looking at the Dell XPS 13 (non-touch) at the time which was also approximately $800, without the need for purchasing as many accessories to have laptop functionalities. For my business, I wanted something small, light weight, with good battery life. Writing was a luxury that I knew would have a cost. All in, I spent $800 for the SP3, $100 for the SP4 keyboard, $50 for a SP4 stylus, and $50 for a dual display/ethernet adapter. My second SP3 has had a few issues with WiFi. If you can pay less than $1000 total for a similar model, I would recommend getting the Surface Pro 3. The battery life so far is consistently around 6-7 hours on battery saver mode (which I always leave on), and the form factor has worked out perfectly for my needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome college computer

    Posted
    StudentN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used to bring both a laptop and my tablet to school. I used my tablet for writing notes (Samsung Note 10.1) and my laptop to run the programs I needed that I couldn't use my laptop for. Now, having the Surface Pro 3, I don't have to worry about that. Its a little thicker than my tablet, but I get the best of both worlds. One of my favorite features is the pen. I could be a little more biased because I loved using the S-Pen to handwrite notes (Did you know you're way more likely to remember something if you handwrite instead of typing? Your welcome ;) ). I love that as professors give me PowerPoints, I can now write directly on them as I make notes. The Surface is super fast, start up time only takes about 15sec in my opinion. The only reason I didn't 5 star this is because I sometimes I issues connecting to the Internet after I've put the computer in "sleep mode". A friend of mine that has one as well doesn't seem to have that problem, so I'm not completely blaming the product as a whole. I would definitely recommend this for a college student. I am in the lab constantly, and making notes by typing or writing on a super fast tablet/computer is awesome.e

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointing

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Compared to iPad it's a pretty poor excuse for a tablet. When the keyboard pops up it pops right over the area where your trying to type. The screen won't adjust like an iPad does so you can see what you're typing. Ridiculously poor design and behavior. You're constantly trying to move the keypad around the screen so you can see what you're typing. Are you kidding me? Using fingers to navigate Windows 10 tablet platform is ridiculously tedious and I usually hit the wrong area. Streaming is frequently choppy. Overheats easily. That's a complete drag. Not worthy of being called a tablet. Keypad attachment is a must. It's pretty much just a laptop. Horribly overpriced. I like the built in kickstand. The pen is a big fat waste of time. Once you pick it up, typing is no longer even an option till you move it away from the screen or else you're expected to pen what you'd type and you can just imagine how ridiculous that turns out to be. I wrote this review with my iPhone because typing it on a Surface screen would have taken over an hour. I've been inches from returning it since day one.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    SurfacePro is great

    Posted
    MCDavisCA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the ability to have a tablet and laptop all in one and this is much better than a 2 in 1. It is light, fast processing, and great screen resolution. I read that the mouse can be hard to use and that is a little true but not that bad. When I am using it a lot for Office applications I use a wireless mouse anyway (and would recommend that you do so with this product). Windows 10 still has some quirks and the Microsoft apps are relatively poor compared to android and apple. However, I really wanted a new, fast laptop and serves that purpose with a bonus of a tablet. Best Buy also price matched for the tablet and the keyboard cover. Just look online for a better price and they will match.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Laptop to Tablet convert

    Posted
    FLengchk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I initially intended to purchase a laptop replacement with another laptop. The reviews of the Surface Pro 3 were encouraging as this could be THE laptop/tablet in one. The weight and portability were my main focus areas as well as the functionality. This version finally has the capacity to access the websites I needed for online coursework. The keyboard seems a bit flimsy and I can already see wear on the keys after one month of use. The drawback to making this the all-in-one laptop/tablet crossover is the additional purchase of the keyboard (which I was well aware of prior to purchase). Overall, it is meeting my needs quite well. Coming from Windows 7 it will take a little time to fully utilize all of the new capabilities.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft product that exceeds the best of Apple

    Posted
    Vick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Microsoft has produced one of the most elegant, sleek two-in-ones out there. Full powered laptop with a true tablet feel. The Windows 10 OS successfully marries the tablet and desktop into a working hybrid GUI interface (mistakes of Windows 8.1 have been overcome). The Surface is the best way to experience Windows 10. Surprisingly, I find myself using the pen all the time. Only negative is having to buy the costly MS brand keyboard, Bluetooth mouse, and video adaptor as separate purchases. All those are a must to get the full Surface experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this!!

    Posted
    Heather
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this to replace a touch screen laptop I had bought a couple years ago. This is absolutely FANTASTIC as a drawing tablet and a computer. Using microsoft One Note is perfect for late night thoughts or ideas, it is also perfect for taking notes for a class or at a doctors appointment. You can use the pen and write on it as if it were a real notebook, or you can attach the keyboard and type in your notes. It is the perfect size and easily transportable, light weight and small. Perfect for on the go. This was the best purchase I have made. However, I did buy an external hard drive because this does not have enough memory by itself for my liking.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Used to love it...until it sucked

    Posted
    joe5
    • My Best Buy® MemberMember

    Loved everything about my Surface Pro 3 until the keyboard stopped working exactly one month after Microsoft's warranty expired. Took it to Geek Squad (waste of time and money) and they couldn't fix the problem after resetting the Surface. I followed all of MS instructions and still could not solve the problem. Called MS and the solution was to pay $300 for a workable replacement, which I guess it means refurbished. Let's see how long that one lasts. To summarize, nice concept and powerful tablet for those that are fans of Windows, but despite very very careful protection and handling, it didn't last long!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Tablet that works like a desktop.

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've thought about getting the surface pro 3 as.a mobile addition to my older desktop for a number of months, however, the death of my motherboard sped up the process. I use the pro with the desk stand to connect with additional hard drives and the existing monitor, keyboard and mouse with much better performance then the older equipment. When needed, I can pick it up and do my work anywhere. Only bother is windows 10 constant updates. They screwed up my fonts for a day until the next fix came along. All in all, like it very much. Considered returning for the pro 4, but didn't feel the changes would be that significant for me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Buy the extended warantee, you'll need it

    Posted
    rocko107
    • My Best Buy® MemberMember

    Love the device itself, have had my SP3 for 2 years. However from a screen perspective my first unit exhibited a yellow banding(tint) running vertically down the left side of the screen when it got close to the 1 year warrantee. MS replaced it. My replacement exhibited the same as it got close to the warrantee ending only I procrastinated and didn't contact MS until was I was a few weeks outside of the warrantee(not there fault that I procrastinated). Point is...had the exact same issue with two units. I don't think I'll be buying a 3rd until they can show a track record of quality on the hardware side.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great "hybrid" option

    Posted
    Lawdog27
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed something with a full OS but wanted something that I could use as a tablet when needed. The Surface Pro 3 fits the bill. A great purchase so far (one week in). I have a long commute to school and can use it on the train, at campus, and on the way home. Battery life lasts for hours, but to be fair, it isn't what you're going to get from the smaller tablets out there. The charging cable is pretty small/light, however, and not a chore to add to my backpack for the day. I'm getting 6+ hours even with a bright screen and being up on WiFi.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    If you want to work and play

    Posted
    bagelbee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The surface pro 3 is a great personal and business class device. I like that i can use it like a tablet and just surf the web and check email like an iPad but i can also easily attach the keyboard and work on it without sacrificing any functionality. Pairs great with the dock while in the office so you can use an extra monitor, keyboard and mouse. The type cover is great when you head home for the night, it protects the screen and also attaches so you use it like a laptop. If your on a plane you can detach the touch cover and just use it like a tablet. It works in pretty much any situation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Loved the Surface; Not Windows 10

    Posted
    dbarne13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me first say that I LOVED my Surface Pro. I REALLY LIKED it. It's fast, the graphics are great, and the touchscreen was very responsive. The those terrible, mandatory Windows 10 updates messed it up. I had to call Microsoft every time there was an update and they never resolved my issues. So I'm returning the surface because their best solution was for me to pay for some technical support for an issue their update caused. So rather than deal with the headache and the poor customer service, I decided to return it because Microsoft obviously didn't care about me as a customer.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Loved it!

    Posted
    Vicki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I absolutely love my surface pro. It works fantastic and it is super smooth to work on. The stylus pen it comes with is great. For those looking to replace their computer, this is definitely the way to go. If you want certain software (for example Microsoft Office) you will need to buy it but you'd have to do that for a computer anyway. A few kinks here and there if you use the preloaded browser but you can always download a different one. Overall this product is excellent and I'd recommend it to any looking to get one.

    I would recommend this to a friend