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Microsoft - Surface Pro 3 - 12" - Intel Core i7 - 128GB - Silver-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 174 reviews

95%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Nice laptop and tablet replacement

    Posted
    brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this device to replace my MacBook Pro Retina and my Kindle Fire HDX for school. First impressions -- I was excited to get my hands on this and when I opened the box I wasn't disappointed. The device was a little heavier than expected but keep in mind that this is essentially a laptop computer in a large tablet form factor. The device rests comfortably on my lap with the built-in kickstand and is easy to use. Likes Speed - With the i7 processor this device runs plenty fast. Display - The screen is nice and sharp in all applications I've used. The touch screen is nice when using the device as a tablet. Surface Pen - The pen is great. The pen and tablet have some of the best handwriting/note taking ability I've seen. Applications - Although some will not like that the Windows App Store does not have the same number of apps as the Apple or Android Stores this is not a problem for me. Since this device is running a full Windows OS I can use both apps and full programs on this device. I love being able to run programs that I was never able to run on any of the tablets I've owned. Battery life - This is a like and a dislike. When I first got the device the battery life was terrible and the device ran hot. After reading about other user's issues I found that certain processes were keeping the processor speed at or near maximum. Once I killed those processes I get a lot of use out of a single charge. The charge will last around 6 to 7 hours with normal use which for me is watching videos, reading text e-books, web surfing and some development. Type Cover - The type cover is nice and thin. Closing the type cover is the same as closing your laptop cover in the OS and you can set your power options accordingly. The mouse surface is very responsive and the keyboard feels natural to type on. The back-light feature is nice as well. When using this device as a tablet you can reverse the type cover so the keys rest against the back of the device. If you are using Windows 10 you can set the device to switch between tablet and desktop mode depending on which way the type cover is attached. The magnetic connectors make it very simple to remove and attach the type cover. Bluetooth - Although the device has a headphone jack and 1 USB port I can connect my headphones, mouse and full-size keyboard via Bluetooth without any issues. Some people complain about the single USB port but I only use that to connect flash drives so I am ok with 1 USB port. Windows 10 - Windows 10 is a huge improvement over Windows 8/8.1. It runs well on this device and has done everything I've asked it to do including running Virtual Machines in VMWare. Dislikes Type Cover as a separate purchase - To use this device as a laptop you pretty much need the type cover. As many reviewers have previously said, this should be included in the price. I got mine for $103 on Amazon which is a little cheaper but if you are buying a device to replace a laptop that device should have a keyboard by default. Heat - This is a small gripe considering I am using an i7 processor in a tablet form factor. When the processor is being pushed it can tend to get a litter warm. During normal use it stays nice and cool. If you want a gaming machine you might want to look elsewhere. Overall I am very happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome!

    Posted
    Kev253
    • My Best Buy® MemberMember

    I have been waiting to purchase an SP for a long time. Our 1st gen Surface RT has been a great travel companion and always done what we ask, however it was time to upgrade our tablet, laptop and desktop at the same time. After doing a ton of research and finding this on a fantastic deal before Christmas I pulled the trigger on the SP3 i7, SP4 type cover, and Surface dock. As a tablet it does everything a tablet should. Streams video effortlessly, plays all sorts of games, and has a very good set of speakers. As a laptop this thing shines! A lot of people complain about thermal issues and throttling. The upgrade to windows 10 made things much better. I then undervolted the processor and graphics chip using Intel ETU. 99% of heat issues are now non existent. In theory performance takes a hit doing this, but I am now about to maintain 100% CPU and graphics performance at all times. Framerates during games are now steady as a rock. HIGHLY recommend doing this if you have the technical knowhow. There are guides online if you search it. Utilizing the surface dock has been a great feature as well. As soon as I plug it in the Surface transforms into a dual 27" monitor workstation. Performance does not seem to be affected at all although the monitors are only 1080p. Simply loving this device. Wish I could have pulled the trigger on the SP4 i7 but I would have probably gone with the Book if I needed the extra horsepower. Coming out of it for under $1100 out the door and having it replace 3 devices is a total win for me. Upgrading my tablet, laptop and desktop to the specs of the SP3 would have been easily double that and I would have still had to deal with the hassle of cloud saving and memory cards to transfer files between them. The Surface line has always been a winner in my book but the SP3/SP4 cements it into the leaders in the segment. Nobody else offers a package like this. Well done Microsoft!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    I thought it was Everything

    Posted
    Shelby

    I bought this back at Christmas. I needed something more versatile and easier to carry across campus to class. I researched these for about 3 months before deciding to purchase the Pro 3. I noticed when I first got it that it the tablet will not keep time. I had to continuously correct the date and time. I had troubles with the keyboard not wanting to work if you had it in the wrong position. Yesterday, it was doing this with the keyboard but no matter where I moved the keyboard I could not get it to work. I decided to turn it off and turn it back thinking maybe it was just being funny. When I tried to turn it back on, it would get stuck on the start up screen. I waited a little while thinking maybe it was updating something. After waiting 30 minutes, I decided to take it to Geek Squad. Once there I was told that there was nothing they can do to fix it and that they would send it off to be looked at, but more than likely it will be marked damaged and that they would replace it. They said this will take on average two weeks but the Pro 3 is on back order and that it could take up to a month. I do appreciate that they offered to replace it, but why do I want another product that they can not fix? They said that they would give me store credit but only for the tablet itself and pro rated amount of my warranty. This will not include the keyboard and pen. Even when I would have no use for them. Even If i choose to get the upgrade I will not get the keyboard for the upgrade which is a different keyboard than the Pro 3 keyboard. I personally would not recommend this for the fact of they cannot fix them or recover anything form them if the crash. I had great service from Geek Squad and understand that they did try, but its just really disappointing to spend so much on a product that cannot be fixed.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello Shelby, The Surface Pro 3 has a Limited hardware warranty which includes service on hardware for 1 year from the date of purchase. Covered accessories include the Touch Cover, Type Cover, Surface power supply cords and adapters, and Surface pens. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rating: 2 out of 5 stars

    Tablet-Laptop not quite smooth, yet

    Posted
    Bogmach23

    This "tablet" fails to transition smoothly between a tablet to a Laptop: When viewing on an external monitor many of the useful touch commands in Office Suite are illogical and unnecessary in this setup-if this would switch to PC-like like the tablet switching from Tablet/Desktop mode would be a win in my book. Using it in tablet mode, automatically switching to titles makes a lot of sense. Eventhough this device has a SSD It wakes up like a pc, 5-7 seconds, iPad is far superior with wake up speed. Additionally, One Note is not set to the highest priority resulting in long delays when writing/drawing when system is performing background tasks--outlook checking for messages, etc. Remote Desktop is painful as well as using TeamViewer with the touchscreen with or without the Pen; 3rd party apps can help by adding an onscreen mouse pad but don't automatically deactivate when docked. Lastly, typing on a bus or auto is less than pleasant-really missing the laptop keyboard- the split onscreen keyboard is a nice touch in a pinch. Great: Display, very smooth screen writing even with gatorglass, auto switching when docked (table mode to desktop mode, though Microsoft Suite isn't yet integrated), hdmi output, USB 3.0. I have never owned and Apple device, but they still have market cornered for now for integration of devices, for now. Before you buy, Wait a year or more longer for necessary improvements before purchasing- I'm dealing with buyer's remorse. My surface now sits in a closet running as my network server for now: Windows 10 with Spiceworks and UCS in Virtual box. It just doesn't do what I need right now.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    The best could still get better

    Posted
    Tyrannosaurustext
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After long wanting a Surface and unable to wait for Surface Pro 4, I went ahead and grabbed the 128GB i7 Pro 3 on sale. After using it for 2 months, I definitely recommend it. I appreciate the fast, powerful computer in a superlight frame. I am using it as desktop, laptop, and tablet as a grad student and it works great. Drawboard PDF (available on the MS store) is a must-have for real PDF review/markup potential. On the downside, the reviews are true and the Surface Pro 3 does overheat easily if using an unoptimized website or browser. I find myself regularly tracking performance with Task Manager and under sustained duress (ie. Video games, large excel calculations, some video streams), the processor is limited to about 20%. It's sad, but probably not a dealbreaker for most users. The heat is slightly uncomfortable but I'm more concerned long term about the longevity of the computer. So far, so good. If you don't reach for the soon-to-be-available Pro 4, this computer should be available on bigger and better sales. The i7 128GB is the best price point in the Pro family, and worth grabbing for the upgraded RAM and integrated graphics. The Surface has grown up and can serve the needs of almost everyone I could imagine in the market for a laptop. The way I see it, you get more/comparable power and usability than a Zenbook, Yogapad, MacBook Air, or iPad in one device. When you look at it like that, Surface is definitely worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surface Pro 3 Great for Students and More!

    Posted
    Andrew

    Microsoft Surface Pro 3 is great for college students, it is light weight for great mobility and can take place of many thing that you carry around with you. This device can take your tablet and laptop and makes you a great device all in one. The light weight device is only 1.76 pounds and only .36 inches thick with a 12 inch screen makes it much easier to transport than your normal laptop. With this being a two in one device you have a keyboard that you can take on and off when switching between a tablet and a laptop. With that being said it is great for college student by if they are going to be needing it to write paper, or if they want to take it off and just us it as there book, or to be reading off of PowerPoints and own notes. That saying the keyboard is going to be smaller than your normal one but that is what this product is all about small, mobile, and light weight. This device also come with the “Kindle” built into it, which is a readying book device that you can buy all of your books electronically (which are normally cheaper than the actual books its self). Which for some student they would not accidently leave a book somewhere they can have all of them in one lightweight electronic device. This tablet can even replace your notebook with the new stencil it has that comes with it. If you are a person that likes to write all of your notes that is an app that comes with it so you can just write right on your tablet and save it. The surface Pro 3 can make your life much easier and make you things more organized, also great for student having to move around a lot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Everything as expected but Battery life!

    Posted
    CyberPeace
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted a replacement for my Sony Vaio laptop FW-520 series, and I bought this device for better performance, battery life and portability. I did change the first one i got because there appeared a dead pixel after two or three weeks and for the battery life! The second one is working fine but honestly the battery life is not as it is supposed! Specially if you open skype and do a video chat! It eats battery! The other issue is that the keyboard doesn't respond sometimes and you need to reattach it! And there are some minor issues like screen doesn't get back by pressing power button rare times! Which you need to press ctrl+alt+del! But at all i like this product and i think it has increased my productivity. So i can recommend it to buy for the people who are looking for a stylish and high performance tablet/laptop. Thank you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Only thing missing is cellular services

    Posted
    ConsumerRita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Surface is actually a great laptop/tablet. it's extremely sturdy, the screen resolution is the best out of any of my electronics (I own an iPad, iPad mini, iPhone, an Alienware laptop). I just wish I could connect the Surface to a cellular service (like I can with my iPads) so that I wouldn't have to keep connecting it through WiFi, which isn't as reliable. Because of that, I don't often take my Surface out with me. I take my iPads with me when I go out, and use my Surface when I don't want to sit in my office with my Alienware. My Alienware is a laptop, but if you know anything about them, you know they are very heavy. The difference is like carry around a newborn (Surface) and a 2 year old toddler (Alienware).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great portability and performance

    Posted
    user1000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Unlike most computers you buy these days, this doesn't come loaded with all the bloatware that you typically find. As a Microsoft product, it does come with some Apps that can be easily uninstalled. Its a great product for the right individual, one looking for long battery life, portability and performance. It has a responsive touchscreen, high screen resolution, quick startup, and nice stylus pen. Occasionally, the fan will become audible to stabilize temperature, but I have not experienced any overheating issues. Also, you really can't have this without the Type Cover, which costs additional $$$ - which is a downside. But, it integrates well. I would recommend getting the Type Cover for Surface Pro 4 instead of the Type Cover for Surface Pro 3; both are compatible, but the former is improved and more user friendly.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Stops working after warranty expires

    Posted
    Danielle

    I am a college student, and was very excited to get this. My first problem was that it is very hard to use on your lap or in any position other than on a table. Secondly, the screen is not supported whatsoever, so when a friend tried to use the touch screen, it fell two feet onto the floor and cracked the screen. The entire touch screen went berserk, and it took a good hour just to disable the touch screen, since the touch screen overrides the mouse. It cost $500 to replace, but it was my fault for dropping it. My biggest problem is that LESS THAN A MONTH after the warranty expired, it just stopped connecting to WiFi. I called Microsoft and they did everything that they could think of to fix it, and resulted in saying I would need to purchase a new one for $450, since the warranty was expired. I paid $1,000+ for a laptop that works just past its warranty date.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Best tech support I ever experienced.

    Posted
    PhilK

    Bought July 18, 2015. This is exactly what I needed. A small notebook/laptop, light, portable, relatively long battery life and lightning speed to work with. The rear camera is not focusable. I get and do jobs by internet. Totally happy I made the investment. Tech support so far 5 or 6 contacts is the best and most helpful I've ever experienced. Would rate 5 except for poor rear camera and inability to get MS complete without driving 200 miles to MS store since didn't buy at time of purchase which I think is not possible thru Best Buy. Still would buy it again because of Best Buy's fantastic 30 day free trial period-- I was totally sold after bout 2 weeks. What a deal!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall great buy

    Posted
    Flip
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My first and biggest complaint is the battery life. I was having issues with the battery draining super fast and I got it under control only when I send the tablet into sleep mode every time I'm not using it. I guess I'm just used to my iPad conserving battery life on it's own. I second complaint is the learning curve to using the computer mode and tablet mode. It took me a while to figure out which mode I need to be in to use which app or how to locate an app once I downloaded it. Other than that, it's been really fun. I use it mostly for art and and digitizing pressure sensitive surface layer is exactly what I've been wanting out of a screen touch technology. If it didn't have that, I'd probably rate this a 3 star.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great Concept, horrible product

    Posted
    Kirby
    • My Best Buy® Elite MemberElite Member

    Purchased this because of how many things it could do, and the USB port. I have had nothing but problems. The first one flaked out on me within 6 months and Best Buy gave me a refurbished one because I had a warranty. The next day after receiving the refurb I had to go in because it would not download anything. I have constant problems, sometimes it doesn't turn on and I think it died again, sometimes the keyboard doesn't work, it boots me out of aps. Some of these problems might be because of windows 10 which sucks also, but seriously... worst experience ever. I will not be buying a Microsoft computer again, or tablet. Which is a shame because I can't stand apple.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Hybrid on the market!

    Posted
    Bibliobrian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Writing this a day after the iPad Pro was announced, I can say pretty confidently that this year-old device still bests the iPad Pro in just about every way. It runs a full desktop OS, has a USB 3.0 port and HDMI adapter port, and actually comes with the pen! (With the iPad, it's a $99 add-on). The keyboard feels fantastic to type on, is backlit, and costs at least $40 less. I can even run Steam and play some fairly graphics-heavy games on my i7 iteration. I used to juggle several devices (MacBook, iPad, Kindle and phone). Now the Surface and my phone are all I need. It's great on the desk and great in my lap on the couch. I can't recommend this device more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast and easy to use. Portable and lightweight.

    Posted
    Ron1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought the surface pro because I was looking for a desktop replacement. I like features like split screen that allows me to run multiple apps side by side (up to three) and I can switch them out easily. The pen is excellent for taking notes and drawing. I use my surface pro for presentations and hooking them up to led tvs or monitors is easy with the mini port adapter. It is literally plug and play. One of the drawbacks is the 128 gb ssd. I should have bought the 256 or 512. However, you can use the usb to plug in a portable hard drive. Overall a great product and I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well worth the money

    Posted
    jparkerson2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These may be more costly than buying any laptop or tablet alone, but the portability, speed, and usability that I get out of this is amazing. When paired with a docking station and dual monitors, this is an ideal work computer for me. I am on the go often and I now have the ability to undock at any moment and continue my work when I'm home. I also love the ability to take meeting notes that are well sorted with the OneNote desktop software. I never want to go back to a regular desktop, laptop, or tablet again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My son loves his Surface Pro 3

    Posted
    belok
    • My Best Buy® Elite MemberElite Member

    Portable, easy to use, great touch features. Wanted a laptop/tablet for my son for college that wouldn't be too big and ran a full version of Windows. (He's got a more powerful desktop for higher end uses.) I'm a Mac guy, and I was impressed with the features and excellent melding of laptop and tablet aspects. (Some laptops do a REALLY poor job of this, ending up not being a very good laptop nor a very good tablet.) Seems pretty robust and has done well for the first half of the year in college. The new Surface 4 looks even better!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for work and school

    Posted
    Deejwitaj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this laptop for classes and so far it's been great. Nice to use to take hand written notes using the included pen and fast enough to write code on for homework assignments. My one major gripe is that the mouse pad is awful. It can be very frustrating moving the mouse pointer with it and it's difficult to find a software setting that works well with it. Even with this gripe though, I'd still highly recommend it to anyone who can afford it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great small device that is a computer.

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like the portability of this device and it is a computer. I can load Microsoft office. I like the touchscreen. Sometimes the keyboard doesn't work and you have to reboot, not shut down. Don't ask me why but if you shut down and turn off it won't fix the problem, only rebooting will. I wish it had a better camera as it would be easy to take pictures and not have to upload as they are already then on your computer. But the pictures are a little grainy. But all in all I am very happy with this computer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not sure it's worth the cost

    Posted
    oluok
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the 128GB i7 in hopes of getting a fast machine, though am not sure that it is worth the cost. It is very nice, but I am not tech-savvy enough to know if the less expensive version would suit me just as well. It tends to get hot and the fan is quiet, but does come on. The battery life is less than I was hoping (it drained twice in one day of online shopping). Also, there is a strange white line that flickers across the screen. I don't think it is a screen issue, since its location varies.

    I would recommend this to a friend