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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 174 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Surface Pro 3's portability, weight, performance, and size, frequently praising its ease of use and design. Many appreciate the included pen and its capabilities. However, some users cite concerns regarding battery life, heat generation, and occasional fan noise. The device's performance is generally well-received, but thermal management appears to be an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 174 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice upgrade from older laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface is smaller and lighter, but much more powerful than my previous laptop. I especially like the option of using either the touchscreen or the keyboard depending on what I'm doing. Very happy with this compared to my old laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far more useful and powerful than my wife's ipad. Great for taking on the road for my service business. Runs desktop applications with ease. Battery life is impressive, you really will get a full 8 hours of constant use on a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a surface pro 3 for schooling for a year and loved it. Bought this one for my daughter going to college. Very easy to learn to use and the capabilities are endless.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great tablet to replace a laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Surface user since the RT model, which I still have and use, but just as a tablet. This one definitely replaced my bulky laptop! I use CAD software and it works great, but they should improve the fan.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Tablet using for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device replaced my laptop. I have the Dock and Three 24 inch monitors and wireless keyboard and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this 2 in 1!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school, and I absolutely love it! The graphics on it are really good, good for editing photos. It's also light enough that I can carry it to class with me. I love the versatility it has!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very accessible and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a tablet, this works so much easier than a regular laptop. It will be a great tool to help me in college.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this surface, its fast and does everything I need it to without a problem. I'm a mechanical engineering student and I use many programs at once and it doesn't slow it down one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues with sd card causing processes to run and bring the machine to a halt. Hopefully will be fix in an update. The price is great if you don't need the hard drive space. Fast and definitely can replace a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great for all the things I need to do for school. The only downside is it needs to be on a flat surface when using with the keyboard. It doesn't have the same stability as other 2-in-1 I've used before.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for multitasking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and it is by far the coolest thing I have purchased this year! It keeps up with everything my boyfriend needs for work and personal use! Highly recommended product!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light Yet Powerful Laptop Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a light weight yet powerful replacement for a laptop. The Surface PRO 3 is just that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great computer-Tablet on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my surface plus it's like having a computer in my pocket is small compact and able to do everything as a large laptops could

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product only dislike is the speakers are not loud enough I guess I should've tested those in the store before buying it. Other then that I can't complain it does everything I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative to laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one unit that still had windows 8.1 (we haven't upgraded to 10 yet) solid machine and much better than SP2

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was entering my final year in engineering at msu when my trusty laptop broken. All hope was lost but, then i got a surface pro 3 and I never looked backed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is the ultimate experience. Light and compact that can go anywhere you go. I have used less paper with the stylus that comes with the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro. Easy to use. I use it for work. Can't wait to upgrade when a newer model comes out!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Surface Pro 3 is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 3 line is great although most of the models no matter the processor suffer from slight overheating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It Does What i need it to do and looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Product. Sleek and does everything I need to do. It has the same abilities of a desktop with the portability of an iPad.

    I would recommend this to a friend