Main Content

Customer Ratings & Reviews

Microsoft - Surface Pro 4 - 12.3" - 128GB - Intel Core m3 - Bundle with Keyboard - Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 839 reviews

96%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 839 Reviews
  • Rating: 5 out of 5 stars

    Great Tablet - Beautiful Screen

    Posted
    3Tcubed
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    I bought this on the pre-BF sale, saved $400. Get the pen when you make the purchase and save another $20 on the pen (which comes with 5 different tips, each a different "pencil softness" - see image). I have 1st generation Microsoft Surface pro (i5 G3); I was concerned about m3 processor, but it (with improved GPU) is much better than the original and the battery life is about 4x better (original ~2.5h, this ~10h). The keyboard is just ok, it is backlit, and a little wider key spacing than previous; the "grey felt" look is nice, but key travel still limited. The latest pen has greatly improved touch sensitivity it is "marvolous"... using pen as mouse on screen is sensational. BTW: I can't believe new MacBooks don't have a touch screen - the screen viewing angle on the is tablet are exceptional combined with the new pen - a new computing experience. m3 processor is plenty powerful for most activities; Using Chrome Browser, I could easily open 6-8 tabs without noticing any sluggishness, at the same time run iTunes in the background. All told it's a great combination, and it's 100% quiet - NO FAN - and little noticible heat. behind the open kickstand you can feel warmth, but nothing like computers with older generation i3,i5 & i7 CPUs. If your lucky enought to get one fro this price, try the new Microsoft "inking" app, which combined with MS-Note provive a powerful on-screen writing combination.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Device!

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased my first Surface (3) last year (2015) around "Black Friday" at Best Buy. The bundle package was something I just could'nt walk away from - for an item that I'd been considering for quite a while. One of the best purchases I've ever made i.e. cost wise and otherwise! It's actually a laptop - tablet - personal/portable/compact "entertainment center" all in one! At the time of the purchase, none of the other (tablet) options out there had a USB and an SD slot (which I store my Videos/Movies on). I thought it was great just to have the USB function but BOTH a USB and SD... Wow! Perhaps on a laptop - but on a tablet? Virtually unheard of at the time - still perhaps? In fact, earlier that same day, I'd already purchased an iPad from a nearby Apple Store - which was still in the trunk of my car. After the Best Buy associate explained all of the features of the Surface - it was a "no brainer" for me. I purchased the Surface bundle on the spot and immediately returned the iPad for a refund. And doing so only highlighted the fact that the iPad cost significantly exceeded what I'd paid for my Surface and a keyboard combined. The following June another Best Buy sale presented an opportunity for me to purchase yet another Surface 3 for my son as a college graduation gift. This year's Best Buy Pre "Black Friday" sale has brought the "Surface Experience" full circle for my family. That is, the new & improved Surface 4 bundle package was so phenomenial, I purchased two. One for my wife and the other for my daughter as Christmas presents.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slim Slate that's Not the Best Lappy

    Posted
    youngheart80
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'll start with the good - the touch display is super responsive; the tablet is thin, stiff, and mostly lightweight; the m5 processor is more than sufficient for my work (office apps, documents, internet, and light gaming) and I love how silent it is with no fan. The writing experience with the Surface Pen (which I had to purchase separately) is divine. Almost enough give up pen and paper. The keyboard cover works and has a decent layout. Traveling with it though is great because of the power to size ratio. It's a full-on computer that's just a little bigger than an iPad. So if you need to consider size and weight while still retaining a full powered computer, this is an awesome option. Now the marginal to bad - fingerprints (or really any smudges) on the screen; there is no way to keep this thing clean. It always looks disgusting. And for all the discussion about using is as a laptop - you can, but not for really long sessions (the kickstand digs it your legs) and not flexibly - you can sit in one or two positions and make it work, but outside that, it's not a laptop. It is definitely a tablet first, laptop (far distant) second. The Surface Pen feels wonderful, but the application support is mostly lacking. It works great in OneNote except that OneNote sucks for what I need to do. I have found a few that work for me, but they work grudgingly. In my applications, I'm not using it a ton as a laptop, but a set-on-table-top for most things, but I do miss the ease of use of a simple laptop clamshell design at times.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value on a premium tablet computer!

    Posted
    Jonas4321
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Microsoft Surface Pro has always been a premium-level computer since it was introduced. I have avoided buying one until now because of that fact - I am FAR more of a budget-minded user/shopper. I wanted to replace my somewhat-aging Asus T-100 that had started out with Windows 8 and I had upgraded to Windows 10 quite successfully. The T-100 was my everyday carry computer for the office, and I would use Windows 10 Mail and Calendar and the bundled Office 2013 everywhere - I would then Remote Desktop to my main computer to run everything else. I bought this Surface/Keyboard bundle on sale at my local Best Buy store when I saw the ad. I am NOT disappointed with my switch to the Surface Pro 4 - it is fast, it is compact, it has an awesome screen. I added a 128G micro-SD card to store my movies and downloads, and I bought the discounted-price-with-the-bundle stylus (though I am not sure I will use it that much). I really like the facial recognition feature instead of typing in a password. I have not found anyone else's face that will unlock the computer. The kickstand is a fantastic design element - I use it on desks, my lap, pretty much anywhere. The charger is small and I love the magnetic connection. Recharge times are very acceptable (a LOT faster than my T-100). I think that the keyboards for these are VERY overpriced, but EXTREMELY functional. The touchpad is probably the best I have ever used, and I really am comfortable with touchpads. Multi-touch and Windows 10 go together very well. Even though I got the entry-level M3 processor, the performance is very adequate for all of my office and general-use needs. The fact that there is no fan at all is a major plus for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really Happy So Far!

    Posted
    TimF

    I purchased this bundle about two weeks ago. So far I am extremely pleased. Pros: The core M3 is plenty fast enough for everything I am doing and the battery life is pretty good. The type cover is much better than I expected given its small and very thin form. I love the Alcantera. It gives the Surface pro 4 a high end look and feel. Microsoft has done a nice job designing a keyboard with great tactile feedback. It really is great to type on. The track pad is really smooth with excellent response as well. The display on this is beautiful! Accurate colors with fantastic detail. Cons: No major complaints but, users should be careful if they store the magnetic pen on the side of their surface 4. This bundle includes the type cover but not the pen so I purchased it separately. I've been using the magnet to keep it on the Surface and it has fallen off several times. It's easy to forget that it's supposed to be there and it can be knocked off rather easily. I've found it in my car seat, on the floor in my office and on the ground next to my car! I just bought a carry bag so now I store the pen in that....I would hate to lose a $60 pen!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent hardware but falls short on software

    Posted
    Emma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Surface could be such an excellent device. I love every feature it has. It is a tablet and a laptop and most importantly it can run a full version of Windows. The touch screen is responsive and the pen writes more naturally that any stylus I have used. The size is great and it is so easy to carry around with you. The keyboard is good too. I love the mag charger and keyboard connection that make it so easy to plug in either item. But, considering this device has been around for a couple of years now, I would expect the bugs to have been worked out of the software. The pen randomly loses its button controls, forcing you to disconnect and reconnect it or reboot the machine. The touch screen occasionally freezes up which, if you don't have the keyboard handy, means a hard reboot to bring it back. The onscreen keyboard is quite awful. Really, no predictive typing, no swype - is this not a mobile device, Microsoft? In all, I would say that this is a device that could be outstanding but definitely needs some work still. No lies, I am a mac user and I have said many times that if it ran Mac OS, it might just be perfect!!! But it would also be close to perfect if the software that controls it was just improved a little and the bugs worked out of it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Unbelieveable Value

    Posted
    JKofSCV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This bundle was purchased during the Black Friday Pre-sale for $599. Aside from the killer price, the Surface Pro 4 is an amazing tablet that really replaces your laptop. Even at the base spec, the Core-M model is more than capable of handling anything you throw at it. I think 4GB RAM is a tad low but then again would there ever be a time when you are graphic designing, watching a movie, live streaming on Facebook and surfing the web all at the same time? If you answer no like 99.99% of the population then the answer is no. What I'm trying to say is that this model SP4 is more than capable enough for anybody out there. The fit and finish is top notch and the Windows 10 experience is pleasant even without using it in tablet mode, which cannot be said about other Windows running tablets in the market. The bundled alcantara type cover feels luxurious. I was concerned about corners and contact points turning dark but has not done so even after daily use. I pair the SP4 with a mouse but the touchpad works very well ergonomically and is great to use when no mouse is handy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Mediocre performance; great features

    Posted
    CoachL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this tablet as a laptop replacement. For what I use it for, it suffices. If you are a gamer or other heavy user, I wouldn't recommend this device. Also, there still aren't as many useful apps and the apple and android devices. Otherwise, the features I wanted are all here, but the device doesn't always perform well. It's very slow to start up using facial recognition, assuming it recognizes you at all. If you're a woman who changes her hairstyles around, forget about it.... The track pad on this tablet is worthless. I've tried adjusting the speed and everything, but I basically have to use the touchscreen or a mouse because using the track pad results in the screen jumping around. Lately it has taken to not working at all and the only way to get it to work is to restart the surface. On the good side, it's very portable and the surface pen works really well. The ability to take handwritten notes was the selling point for me. Unfortunately, with the overall performance being so bad, I wouldn't buy another one of these.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Versatile and Fun!

    Posted
    BobinMich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was looking for a tablet to bridge phone and desktop usage and found the Surface Pro 4 to be the solution and much much more. As a tablet it is great. Large screen, crisp display, excellent wi-fi connectivity and fully featured. Coupled with the Surface Pen it is exceptionally versatile. This device also is fully functional as a laptop with enough power and features to function as a business laptop with Windows 10 included and ability to run Microsoft Office Suite applications. I will need to purchase the Surface Pro Dock in order to have the connectivity needed to make this fully functional but that is not a problem. The bundle I purchased had the included keyboard which is very functional as a magnetic add on. I would recommend the Surface Pro (various configurations available based on need) to anyone needing a fully functional laptop that can double as a top of the line tablet. Do remember to get the pen at time of purchase for a $20.00 discount and the ability to write notes inside of your applications which is a great feature and really cool whether for business, school or fun!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great computer, just one downside.

    Posted
    Connor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this for 599 plus tax the week of Black Friday. I was a bit hesitant given the not so robust m3 processor that is in it, but for such a great price I decided to give it a chance. I've been using it for a solid week so far, and here are my pros and cons of this device. Pros- Screen Quality (Bright, goergous) Touchscreen (Accurate, responsive) Keyboard (Good key travel) Trackpad Portability Speed (M3 is faster than I thought) Fanless Design (Device is silent) Windows 10 Pro Cons- Light leak. (It has a couple different spots on the top of the screen that light leak is present on, mainly viewable on black screens. Not a huge deal, but if it were worse, maybe a problem) Summary: This is a great computer for 599+tax. Only issue I have had so far has been the light leak, which is really only noticable past 50 percent brightness, which I don't usually have it on. If anything changes I will update this review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    IPAD v Surface Pro - No Comparison

    Posted
    eth2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having owned several IPads, I find the Surface Pro to be in a different class. I can use my business programs (WP, Adobe Pro, etc) and integrate with my desktop and laptop. I am not sure I will need my laptop much anymore, unless I need significant power. The screen is clear and bright, the M processor lasts for at least 7 hours of normal use and runs all my programs just fine, and the included keyboard is functional (although it is not the equivalent of my Lenovo laptop). The Surface Pro is light, and has a usb port to expand memory, if you chose not to use cloud based storage. The Wi-Fi reception is excellent. My IPad is going in the drawer, And for $500 you just can't beat it!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Brilliant Screen

    Posted
    JayD9
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got the device for my wife as an early xmas gift. She needs something for work and wanted a computer with tablet functionality. We didn't anticipate spending as much as we did however the bundle including the keyboard was too good to pass up. I was worried that this would be a cheapo version but it turns out, it's not. The screen is brilliant, the keyboard feels nice and unlike my work provided Surface Pro 3 with a flimsy charger... this one has a 'magsafe' equivalent charger, similar to those used in Macbook Pro's from a few years ago. The entire packaging and product feels very Apple-esque and premium which is nice considering the relative amount you pay for a a tablet/laptop. I was reluctant getting a PC (much in the same way people were reluctant getting Apple products around 2003) but decided to give it a chance since my wife really seemed impressed with the device from reviews. All things considered, she's happy and through BestBuy I got a pretty great deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very versatile tablet / PC

    Posted
    PureNupe1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A PC in tablet form....i like this so much more than an android / ipad because there are no website compatibility issues, i can do real work on this thing and interact with software in their native forms. If you are looking for a tablet to play angry birds or to occupy the little kiddies then this is not it. Using the surface pro for media is awesome like streaming movies; kindle reader is beautiful on it, and the pen for note taking or sketching is a pleseant experience. There is support for photshop that im going to be trying very soon as well. I have the intel M processor and it hasnt shown any lag or slow down. My only concern though is how would i recover the system if it suffered any of the typical Windows OS crashes?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Huge Improvement over earlier SP4's

    Posted
    Cellphonenut
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had a few of these (i5 & Core M3) when they where 1st available with mixed results. Bluetooth connection issues, WifFi issues, Dock issues & the notorious "not waking from sleep" problems. Ended up either returning or selling them. All these problems are completely gone with this later edition of the SP4 .This later version is a keeper. Absolutely no issue within the week that I've been using it. This sucker runs absolutely perfect and I'm running two (2) 2k monitors without a hitch all day long.. I'm even using a bluetooth Apple keyboard with my SP$ work station and it wakes my SP4 up every time !! I cannot wait for the SP5 but I'll tell you this Core M3 with no fan is plenty powerful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great bundle with Great price!

    Posted
    YESH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this Surface Pro 4 bundle during the Pre Black Friday sale for $599. This product comes with signature type cover (silver). Surface pen is not included, but you can get $20 discount if you buy with Surface Pro 4 on a same receipt. The screen resolution is really stunning with brightness and sharpness. This is a fanless version with m3 processed. Performance is slower compare to i5 and i7, but this tablet/laptop can handle light computing such as surfing the net, email, and video streaming. It can also handle light photo editing. I'm very satisfied with purchase as this was a great deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good System and Portable Convenience

    Posted
    JSJS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good system if you want the convenience of a tablet/laptop/portable computer. Flaws: occasionally fails to recognize the keyboard. The fix for that is to disconnect the keyboard then reconnect it. Also, the keyboard gets stained easily from simple everyday usage due to the material of the keyboard (just touching the keyboard everyday has stained it brown and given it a dirty look). So now the pretty silver color keyboard is stained brown and looks very dirty so quickly in only a few months of buying it. I wish it came in black to hide dirt/stains. I tried cleaning it but no luck, still can't get rid of the stain. If anyone knows how to get rid of the stain, I would greatly appreciate you letting me know. Overall, this Surface is a good system and portable convenience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Working as expected

    Posted
    Wolfmanbob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I previously have owned a Surface RT, Surface Pro 2 and Surface Pro 3 (twice) and gave up on them for various reasons, but mostly because of intermittent connectivity issues. This Surface Pro 4 has exhibited none of those issues and I am enjoying the experience working on it. The screen is gorgeous and the performance is what I expected it to be. I have been pleasantly surprised with the M3 processor, especially the fact that it doesn't feel hot on my lap like other Surfaces and laptops I have owned. I haven't had any noticeable lags in performance and the Hello process for signing in is working great. I would recommend this configuration to anyone that isn't looking for a power product. I use it mainly for email, web browsing, word processing and some web page editing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Windows Tablet On the Market

    Posted
    alwaysmoving83
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this as a gift for one of my employees and from playing around with it I can see that Microsoft did an incredible job with the build quality. It feels high end and that's also reflected within Windows 10. The surface pen and inking capabilities they've baked into windows 10 make it worth it. When you compare this setup vs the ipad, most people don't realize the true significane of having a desktop class tablet available that can practically do it all. It's just a shame there hasnt been more dev support within the windows store. The true value lies within regular legacy windows apps (Photoshop, etc) AKA - The kind of apps you would never see on an ipad - only a macbook. Bestbuy was having a bundled deal and we took it. Totally worth the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just about the perfect blend of tablet and PC

    Posted
    BrianK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Time to sell the iPad and the NVIDIA Shield tablet. Boy, this thing does everything, full office suite, full PC experience, great note taking using the pen and the full version of one note, light gaming (more graphically capable than you might expect), etch. I threw a 128gb sd card in and have more than enough storage for mobile along with leveraging cloud storage. Movies look great (VUDU downloads), magazine consumption (Zinio) is easier on the eyes than the iPad mini.... I have a powerhouse desktop with a GTX1080, this thing is the perfect mobile partner. As icing on the cake I grabbed two, one for me, one for the wife during the early black Friday deal. It was "like" getting two for one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great/versatile machine for the price

    Posted
    lunch03
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this on a bundle with keyboard cover for $600. Couldn't be happier, runs windows 10 and full office 2016 flawlessly. I didn't know what to expect with the speed... my wife uses it everyday for leisure and school, it is a top performer. We typically use it for office related tasks, annotating pdfs and internet browsing. Couldn't be happier. If I didn't already have a nice desktop, I would have bought one for myself too and purchased a dock. Also, it is so lightweight compared to other laptops which makes it very portable. My wife did have to learn a little when it goes into "tablet" mode, but that shouldn't be an obstacle for more experienced users.

    I would recommend this to a friend