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Customer reviews

Rating 4.7 out of 5 stars with 842 reviews

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96%
would recommend
to a friend
Page 1 Showing 1-20 of 842 reviews
  • Rated 5 out of 5 stars

    Great Tablet - Beautiful Screen

    Posted .

    I bought this on the pre-BF sale, saved $400. Get the pen when you make the purchase and save another $20 on the pen (which comes with 5 different tips, each a different "pencil softness" - see image). I have 1st generation Microsoft Surface pro (i5 G3); I was concerned about m3 processor, but it (with improved GPU) is much better than the original and the battery life is about 4x better (original ~2.5h, this ~10h). The keyboard is just ok, it is backlit, and a little wider key spacing than previous; the "grey felt" look is nice, but key travel still limited. The latest pen has greatly improved touch sensitivity it is "marvolous"... using pen as mouse on screen is sensational. BTW: I can't believe new MacBooks don't have a touch screen - the screen viewing angle on the is tablet are exceptional combined with the new pen - a new computing experience. m3 processor is plenty powerful for most activities; Using Chrome Browser, I could easily open 6-8 tabs without noticing any sluggishness, at the same time run iTunes in the background. All told it's a great combination, and it's 100% quiet - NO FAN - and little noticible heat. behind the open kickstand you can feel warmth, but nothing like computers with older generation i3,i5 & i7 CPUs. If your lucky enought to get one fro this price, try the new Microsoft "inking" app, which combined with MS-Note provive a powerful on-screen writing combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop/tablet fusion ever!

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    Posted .

    You can play League of Legends. Enough said. :) Best purchase I ever made. No buyers remorse whatsoever. You can treat it like a tablet yet it can do many things a normal tablet can't do. The best portable computer I have ever purchased and so light weight. The surface book has more stability but it's more clunky than the surface pro 4 and of course it would be heavier. Purchased on Black Friday week for $650 with taxes included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .

    Fast and light weight laptop. Love it!! This is one of the best laptops I've bought. It has so many features. Like being able to use the pen, fast, convenient and light weight. I am so happy I was able to get this laptop because it will be very helpful for school and work. Thank you best buy for always having great products at decent prices. I will always buy my electronics from best buy because of the great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for students

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    Posted .

    Got it for my daughter. She loves the convenience of taking such s light weight machine to class. The electronic pencil is great too. She uses it extensively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted .

    Multi faceted computer, lightweight and touchscreen and ultra fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle with Great price!

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    Posted .

    I bought this Surface Pro 4 bundle during the Pre Black Friday sale for $599. This product comes with signature type cover (silver). Surface pen is not included, but you can get $20 discount if you buy with Surface Pro 4 on a same receipt. The screen resolution is really stunning with brightness and sharpness. This is a fanless version with m3 processed. Performance is slower compare to i5 and i7, but this tablet/laptop can handle light computing such as surfing the net, email, and video streaming. It can also handle light photo editing. I'm very satisfied with purchase as this was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD v Surface Pro - No Comparison

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    Posted .

    Having owned several IPads, I find the Surface Pro to be in a different class. I can use my business programs (WP, Adobe Pro, etc) and integrate with my desktop and laptop. I am not sure I will need my laptop much anymore, unless I need significant power. The screen is clear and bright, the M processor lasts for at least 7 hours of normal use and runs all my programs just fine, and the included keyboard is functional (although it is not the equivalent of my Lenovo laptop). The Surface Pro is light, and has a usb port to expand memory, if you chose not to use cloud based storage. The Wi-Fi reception is excellent. My IPad is going in the drawer, And for $500 you just can't beat it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product no doubt.

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    Posted .

    Excellent for the price, in fact a steal for the price. A little bit slow but not much of a problem. The APPs store has much less APPs than Google play and the Apple store. I wish there is a way around it. Please somebody tell me if there is.... Keyboard is smooth. battery lasts long enough, screen is great....well I have only had it for a couple of days. I hope it remains so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are lucky enough to find one, get it

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    Posted .

    Its a very nice Windows tablet that does everything I need including Dreamweaver and light photoshop. The keyboard that is comes with is sooo nice! It types better than any surface Pro keyboard Ive used. I cant believe this was only $600 with backlit alacantera keyboard! Deal of the year for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Device!

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    Posted .

    Purchased my first Surface (3) last year (2015) around "Black Friday" at Best Buy. The bundle package was something I just could'nt walk away from - for an item that I'd been considering for quite a while. One of the best purchases I've ever made i.e. cost wise and otherwise! It's actually a laptop - tablet - personal/portable/compact "entertainment center" all in one! At the time of the purchase, none of the other (tablet) options out there had a USB and an SD slot (which I store my Videos/Movies on). I thought it was great just to have the USB function but BOTH a USB and SD... Wow! Perhaps on a laptop - but on a tablet? Virtually unheard of at the time - still perhaps? In fact, earlier that same day, I'd already purchased an iPad from a nearby Apple Store - which was still in the trunk of my car. After the Best Buy associate explained all of the features of the Surface - it was a "no brainer" for me. I purchased the Surface bundle on the spot and immediately returned the iPad for a refund. And doing so only highlighted the fact that the iPad cost significantly exceeded what I'd paid for my Surface and a keyboard combined. The following June another Best Buy sale presented an opportunity for me to purchase yet another Surface 3 for my son as a college graduation gift. This year's Best Buy Pre "Black Friday" sale has brought the "Surface Experience" full circle for my family. That is, the new & improved Surface 4 bundle package was so phenomenial, I purchased two. One for my wife and the other for my daughter as Christmas presents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very versatile tablet / PC

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    Posted .

    A PC in tablet form....i like this so much more than an android / ipad because there are no website compatibility issues, i can do real work on this thing and interact with software in their native forms. If you are looking for a tablet to play angry birds or to occupy the little kiddies then this is not it. Using the surface pro for media is awesome like streaming movies; kindle reader is beautiful on it, and the pen for note taking or sketching is a pleseant experience. There is support for photshop that im going to be trying very soon as well. I have the intel M processor and it hasnt shown any lag or slow down. My only concern though is how would i recover the system if it suffered any of the typical Windows OS crashes?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelieveable Value

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    Posted .

    This bundle was purchased during the Black Friday Pre-sale for $599. Aside from the killer price, the Surface Pro 4 is an amazing tablet that really replaces your laptop. Even at the base spec, the Core-M model is more than capable of handling anything you throw at it. I think 4GB RAM is a tad low but then again would there ever be a time when you are graphic designing, watching a movie, live streaming on Facebook and surfing the web all at the same time? If you answer no like 99.99% of the population then the answer is no. What I'm trying to say is that this model SP4 is more than capable enough for anybody out there. The fit and finish is top notch and the Windows 10 experience is pleasant even without using it in tablet mode, which cannot be said about other Windows running tablets in the market. The bundled alcantara type cover feels luxurious. I was concerned about corners and contact points turning dark but has not done so even after daily use. I pair the SP4 with a mouse but the touchpad works very well ergonomically and is great to use when no mouse is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on a premium tablet computer!

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    Posted .

    The Microsoft Surface Pro has always been a premium-level computer since it was introduced. I have avoided buying one until now because of that fact - I am FAR more of a budget-minded user/shopper. I wanted to replace my somewhat-aging Asus T-100 that had started out with Windows 8 and I had upgraded to Windows 10 quite successfully. The T-100 was my everyday carry computer for the office, and I would use Windows 10 Mail and Calendar and the bundled Office 2013 everywhere - I would then Remote Desktop to my main computer to run everything else. I bought this Surface/Keyboard bundle on sale at my local Best Buy store when I saw the ad. I am NOT disappointed with my switch to the Surface Pro 4 - it is fast, it is compact, it has an awesome screen. I added a 128G micro-SD card to store my movies and downloads, and I bought the discounted-price-with-the-bundle stylus (though I am not sure I will use it that much). I really like the facial recognition feature instead of typing in a password. I have not found anyone else's face that will unlock the computer. The kickstand is a fantastic design element - I use it on desks, my lap, pretty much anywhere. The charger is small and I love the magnetic connection. Recharge times are very acceptable (a LOT faster than my T-100). I think that the keyboards for these are VERY overpriced, but EXTREMELY functional. The touchpad is probably the best I have ever used, and I really am comfortable with touchpads. Multi-touch and Windows 10 go together very well. Even though I got the entry-level M3 processor, the performance is very adequate for all of my office and general-use needs. The fact that there is no fan at all is a major plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet ever

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    Posted .

    The Surface Pro is what a 2-in1 laptop and a tablet should be. I have had used the first Generation, 2nd, third, and now this 4th generation. I have not used anything else after the first surface pro. TIP: You do not have to take this out of your bag for airport TSA security screening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim Slate that's Not the Best Lappy

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    Posted .

    I'll start with the good - the touch display is super responsive; the tablet is thin, stiff, and mostly lightweight; the m5 processor is more than sufficient for my work (office apps, documents, internet, and light gaming) and I love how silent it is with no fan. The writing experience with the Surface Pen (which I had to purchase separately) is divine. Almost enough give up pen and paper. The keyboard cover works and has a decent layout. Traveling with it though is great because of the power to size ratio. It's a full-on computer that's just a little bigger than an iPad. So if you need to consider size and weight while still retaining a full powered computer, this is an awesome option. Now the marginal to bad - fingerprints (or really any smudges) on the screen; there is no way to keep this thing clean. It always looks disgusting. And for all the discussion about using is as a laptop - you can, but not for really long sessions (the kickstand digs it your legs) and not flexibly - you can sit in one or two positions and make it work, but outside that, it's not a laptop. It is definitely a tablet first, laptop (far distant) second. The Surface Pen feels wonderful, but the application support is mostly lacking. It works great in OneNote except that OneNote sucks for what I need to do. I have found a few that work for me, but they work grudgingly. In my applications, I'm not using it a ton as a laptop, but a set-on-table-top for most things, but I do miss the ease of use of a simple laptop clamshell design at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and Fun!

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    Posted .

    Was looking for a tablet to bridge phone and desktop usage and found the Surface Pro 4 to be the solution and much much more. As a tablet it is great. Large screen, crisp display, excellent wi-fi connectivity and fully featured. Coupled with the Surface Pen it is exceptionally versatile. This device also is fully functional as a laptop with enough power and features to function as a business laptop with Windows 10 included and ability to run Microsoft Office Suite applications. I will need to purchase the Surface Pro Dock in order to have the connectivity needed to make this fully functional but that is not a problem. The bundle I purchased had the included keyboard which is very functional as a magnetic add on. I would recommend the Surface Pro (various configurations available based on need) to anyone needing a fully functional laptop that can double as a top of the line tablet. Do remember to get the pen at time of purchase for a $20.00 discount and the ability to write notes inside of your applications which is a great feature and really cool whether for business, school or fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer, just one downside.

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    Posted .

    Purchased this for 599 plus tax the week of Black Friday. I was a bit hesitant given the not so robust m3 processor that is in it, but for such a great price I decided to give it a chance. I've been using it for a solid week so far, and here are my pros and cons of this device. Pros- Screen Quality (Bright, goergous) Touchscreen (Accurate, responsive) Keyboard (Good key travel) Trackpad Portability Speed (M3 is faster than I thought) Fanless Design (Device is silent) Windows 10 Pro Cons- Light leak. (It has a couple different spots on the top of the screen that light leak is present on, mainly viewable on black screens. Not a huge deal, but if it were worse, maybe a problem) Summary: This is a great computer for 599+tax. Only issue I have had so far has been the light leak, which is really only noticable past 50 percent brightness, which I don't usually have it on. If anything changes I will update this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever!!!

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    Posted .

    I purchased this for $599.99 It was the pre Black Friday bundle sale. Includes the M3 processor which is great and doesn't matter with VM ware installed on machine. This will not slow up performance. It came with the keyboard and also a $20.00 off coupon to purchase the pen. Great product glad I choose this over the expensive MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Screen

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    Posted .

    I got the device for my wife as an early xmas gift. She needs something for work and wanted a computer with tablet functionality. We didn't anticipate spending as much as we did however the bundle including the keyboard was too good to pass up. I was worried that this would be a cheapo version but it turns out, it's not. The screen is brilliant, the keyboard feels nice and unlike my work provided Surface Pro 3 with a flimsy charger... this one has a 'magsafe' equivalent charger, similar to those used in Macbook Pro's from a few years ago. The entire packaging and product feels very Apple-esque and premium which is nice considering the relative amount you pay for a a tablet/laptop. I was reluctant getting a PC (much in the same way people were reluctant getting Apple products around 2003) but decided to give it a chance since my wife really seemed impressed with the device from reviews. All things considered, she's happy and through BestBuy I got a pretty great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .

    Coming from using solely Mac products the past 6 years, this device was a nice surprise. It is powerful enough to do your everyday tasks, not ten mention it's portability. The only issue I have is with the clicking on the trackpad. It's not as smooth as i would like it to be.

    I would recommend this to a friend
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