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Microsoft - Surface Pro 4 - 12.3" - 128GB - Intel Core m3 - Silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 421 reviews

92%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Productive Tool

    Posted
    JennFab
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the look of this thing and the pen works great and having the touch screen display with the keyboard is pretty fun. I bought this for college and mostly to replace my bulky laptop that took up way to much room in my backpack. I choose the tech speck model, but I don't render videos or do extreme multi tasking, I have a IMac for that, so this has been a perfect portable device. I find myself not using the pen as much as I thought I would, its not that amazing for searching the web or navigating programs, but I have used it to draw in pictures that I have added to my lab reports for a physics class. It adds a nice touch. I have found the pen doesn't mesh with all apps very well and only works to draw on web pages in Microsoft search engine. Speed wise you tube videos steam well and I don't get to many hang ups, however sometimes pages do seem to freeze here and there. I don't know where the root of that problem is and it goes away easily. THe pen quick button settings also have limited capabilities and only work as a hot button to open apps or take a screen shot. I find myself charging it as much as anything else in life, I think the keyboard is a must and is just as easy to type on as my Imac keyboard (which for some reason I like mac keyboards vs and other pc) You can also add a storage memeory card and keep info on that as a drive to expand the memory its a little micro sd port in the back under the kickstand. Some Other Cons: the charging cable is short and I think Microsoft needs to get all its new updates and windows to mesh a little better, but that will come in time, my S.P. has been working better and better with the updates. Also if you want to replace you laptop or desktop get one with more ram and storage space, if your looking to compliment your main computer this is perfect and don't waste money on getting something you will never use to its full potential. Also there isn't a full size sdhc card reader input which is annoying as my game camera and dslr use that memeroy card so I had to buy a sd card reader that plugs into the usb slot (it was cheap and not a big deal but annoying)

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Half baked device and Windows 10 too cumbersome

    Posted
    Servnhim
    • My Best Buy® Elite Plus MemberElite Plus Member

    So, this is my 4th try at a Microsoft device. First, the device is built well and the screen is amazing. I chose the m3 because I thought it would be the most energy efficient. The device was nice until the touch screen would stop responding and I would have to reboot. I spent 4 hours with Microsoft chat support and they were kind and sort of helpful. With that said, I have not had a touch screen crash, so I am continuing to try the device. The new stylus is amazing and works well. What I am not impressed with is the price. $899 for an M3 processor that is clocked at 900mhz. When you add the keyboard and warranty, this device is the same price as the 12"Macbook that many people are saying is overpriced. I would agree with that statement, but the Surface Pro 4 M3 is also overpriced. For the same price, I can get a Macbook Air and iPad. Also, the battery life on the Surface Pro 4 barely gets 5-6 hours. My old Macbook Air would go all day without plugging in going full force and still would have 50% battery. My other issues is with the keyboard. My fingers ache after using it. It could be that it is not a good lap device. Lastly, Windows 10 reminds me why I moved away from Windows. Working as a system admin, it was great being able to get into the guts of the OS. Microsoft needs to get rid of the "geek" and simplify the OS, plus make it truly a finger friendly environment. While I understand that it is serving two purposes, I found the OS to be counter productive. In fact, I have had 95% adoption of Ubuntu over Windows 10 among friends over 50. Like it or not, this is really where OS X shines.. The GUI is great and simple for anyone, and because it is built on BSD UNIX, I can do anything in the Terminal. All in all, this is not the device for me. I do think that Microsoft has an exceptional product and could take many industries if they remain focused. Unfortunately, the M3 is lackluster in battery, cost and overall performance. I will wait for either the prices to go down and include the keyboard or go elsewhere.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Not sure why so many people had problems

    Posted
    MPip2016
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this on 10/25 (release date) and it's been great for me so far. There were some screen flickering issues that Microsoft already fixed with a firmware update on 11/2. The processor is fast, runs very cool (considering not all core m processors do# and is plenty fast and responsive for all sorts of programs and games. I purchased this to carry around to work and I have a MacBook Pro as my main machine. The Core M Surface runs everything I throw at it almost as quickly as my last generation i5 Surface 2 without the annoying heat and fan issues. I purchased a used surface 3 type cover from the previous generation from ebay for under 50 bucks so that saved me the cost of buying the new one. So far, the surface has exceeded expectations #which weren't the highest for me) and I'm happy with it. Considering the issues with screen flickering were fixed, I would urge people to give it another shot. I am not a paid Microsoft shill or anything like that. My Phone is an android HTC, my main laptop a mac and I even known a Kindle Fire tablet for media consumption on the go...but I really do believe the hardware on the surface pro 4 may be the best in its class

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool product with relatively poor factory quality

    Posted
    Cucu
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Surface 4 Pro is an excellent lightweight tablet-laptop hybrid with an incredibly high resolution screen and a precise pressure sensitive pen that appeals to anyone looking to do productive work. Be warned however, the Surface line is constantly bogged down with various issues that may make you consider looking in to alternative products such as the Yoga, Spectre, Zenbook, etc. Pros: Beautiful screen quality, solid lightweight design, excellent pen technology competitive with Wacom tablets, performs well for its limited specs, uses a heat plate for cooling solution rather than a fan which keeps the device running with practically zero noise (m3 model only, stress testing shows there are no issues overheating). Cons: Questionable firmware, Inconsistent factory production quality (most common issue being light bleeding at the edges of the screen), Poor battery life (3~4 hours of active use), Only one USB port, No USB-C, proprietary charging cable, marvall wifi is GARBAGE and you may experience slower internet speeds. The keyboard is sold separately, which means you will be expected to shell out more money than the price tag of this device to have a fully functional laptop. If the fingerprint censor isn't important to you, I'd actually just recommend using the Surface 3 keyboard, as they are practically the same thing and costs less money. You may also be looking to invest in a usb hub for additional ports, possibly one with an ethernet port attached so that you don't have to rely on the awful wifi connection this device gets.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it.

    Posted
    Kriss
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched this computer for a while before I purchased. I was planning on purchasing the Pro 3 at the last minute I got the Pro 4. I do not regret it. The on screen keyboard is easy to get used to. The pen is fun. I found that writing with it does make you wright a little bigger. I think its because of the tactile differences from the pen on the glass with pen to paper. Before I got used to it I needed to sign something using Drawboard, so I placed a paper between and it adjusted the drag of the pen and it looked like my signature. Drawboard is a very nice feature. I have used it multiple times. The weight and balance of it in tablet mode is nice. The kickstand works beautifully. For longer paragraphs the detachable keyboard is nice and the actions of the keys feel good. I can balance the kickstand on my knees and type on the keyboard at a good angle even if my feet are up on the couch. I did download Chrome, Edge is nice, and draw on the internet is neat, but using gmail, youtube, etc. is better with the login from Chrome. I will be giving it more of a workout when I go back to school. I am trying to think of other things to give my opinions on.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A very good laptop, tablet hybrid

    Posted
    Sortageek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own a desktop, I own an iPad, and the Surface is really the best of both worlds. Despite getting the most basic model of the Surface Pro 4, it still runs like a charm. I'm able to watch my Netflix & Hulu, type up documents, browse the web, and play the occasional light weight game or two. It does everything a traditional laptop can do, but with the portability of a tablet. I honestly haven't found much use for the pen, so I can't say much for that, but paired with the type cover (that should really come standard), it's a good alternative to the traditional, bulky laptop. If you're on the fence and you have the funds, I say go for it. You'll be happy to have such a versatile device that's quiet, quick, and portable. OH WAIT! One negative though. The battery life could be A LOT better. It fluctuates wildly depending on what you're doing, so you have to have your charger with you at all times. You'll get a good 3 hours of streaming video & 6 hours of typing and web browser use on a full charge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A month in—so far so good!

    Posted
    carlosatucla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the SP4 because I'm going to grad school and needed a machine that was full-blown, portable, gave me the option to annotate PDFs, and allowed take notes in very versatile ways. I've gone cheap on laptops and it usually bites me, so with this purchase, I decided to spend the money and invest in a good machine. That payoff won't become apparent for another year or two, but after the first month, I can't say I regret my purchase—it's a solid and versatile machine that runs real smooth. Smoother than any other PC I've owned. I use a MacBook Pro (2013) for work and the experience is equally as smooth on the Surface Pro 4. (One popular theory is that Microsoft owns both the software *and* hardware, so they can more easily iterate over the two for a smooth experience—which is true for Apple products all the time.) I think this product would be much more valuable (value as in quality/cost) if the TypeCover were included. The TypeCover is this machine's killer app and it's frustrating that it's a separate purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great computer and great portability

    Posted
    Kapa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My Surface Pro 4 so far has been great. You have the full experience of a Windows laptop in a tablet. The pen is great, is a great replacement for the mouse and most times for the keyboard. I bought it for my wife that was having problems with excessive mouse use, pain in the arms and hands. So now she is able to carry her laptop around, type, write, click using the Surface Pen. The accuracy of the pen is amazing, it can fully replace paper and pencil. The pen has a button that opens Microsoft OneNote with just one click. So if you need to quickly open OneNote to take a quick note, you are just a click away. Also the pen can take a snapshot of your screen if you use double click. The pen is also fully integrated with Powerpoint, so you can draw, make notes, highlights things in your Slides as you present. It is a great tool for teachers. I totally recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's awesome!

    Posted
    technopeasant
    • My Best Buy® MemberMember

    I read and read the reviews and just decided to buy it and have been overjoyed since. The staff at Best Buy were the best! They even helped me set up. I worried it might be difficult to use on my lap but have found it feels like any other laptop. I truly contemplated just buying a traditional laptop because I couldn't see the benefit of the tablet features since I already own an Ipad, but boy was I wrong! I cannot imagine using a conventional laptop now! If you're on the fence, just do it!! You won't be disappointed. Oh and I bought the new Alcantara type cover and it feels great. Typing is better than on my prior laptop and track pad is very responsive. I bought a mouse on my friends insistence that I'd definitely need it, but haven't even had to take it out of the package yet! Also, some reviews were complaining about the battery... I have found no issues there. The complaints said that it drains while in sleep mode and that is not the case here. It remains exactly where I left it when I turn it on after a period of "sleep"

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Boo for OneNote & Software Recall

    Posted
    BBGSFAN
    • My Best Buy® Elite MemberElite Member

    I purchased my first Surface Pro 4 about 2 months ago, and ran into two major problems; OneNote and powering up. OneNote did not work for me because everywhere I used it: the internet was not quick enough to keep up with my notes; it would lock up; my work wouldn't save; and I would miss key points during lectures. Sometimes the Surface Pro would not turn on as if the battery was drained. I brought it to Geek Squad where they plugged it in, and it powered up making me look like I didn't know how to operate it. The second time I tried various outlets at home and on campus to no avail. Again, when I took it to Geek Squad, it powered up after it was plugged into one of their outlets. I learned that there was a recall on the Surface Pro 4 prior to my purchase, so I exchanged it for a new Surface Pro 4. My 2nd Surface Pro 4 has been working great! I decided not to try to use OneNote in Office 365 because of the internet issue. Today, it will not power up. I am going to return it for something different after I do little more research. My suggestion: STEER CLEAR!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic With a Few Issues

    Posted
    Acroma

    I have had only day one firmware issues with my Pro 4, no other issues, getting a DOA is no reason to write a bad review. PROS's Screen, 1866 RAM, extremely functional stylus, very responsive, light and well constructed. CON's Based on the MSRP for the SOC M3 it should either be 150$ less or have the type cover included. 6th GEN CPU and windows 10 are not completely optimized yet so battery life does suffer, around 6 hours of normal use for me. I recommend this product for anyone looking for the all in one device, I have a MacBook Pro, iPhone and I would recommend over ant apple product simply for price vs function/productivity

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid in every way

    Posted
    dweezofwonder
    • My Best Buy® MemberMember

    I'm not one to write a product review, but after using this tablet for a couple of days, I wanted to give my thoughts. How do I put into words the gloriousness that is the core M model? The processor is more than capable performing simple to semi-complex processes. I am a dental student and it is more than enough for my needs. I have a 2014 MacBook Air i5 model and the m3 processor seems to run better and faster than my MacBook. Only con I have is battery life, but I knew it would be inferior to the MacBook Air when i purchased it. I love this machine! I would recommend the base model to the majority of those looking for a Surface Pro 4.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome

    Posted
    Vinnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been skeptical about the whole tablet-replacing your laptop idea since the surface came out. I'm a senior in college and I just bought my surface last month. So far my only regret has been not buying it freshman year. As I use my desktop for most heavy duty computing (code, games, etc), its important to note I use my surface (cheapest model) mostly for web surfing, word, basic excel, etc. I love taking it to class as its extremely light and onenote is good to take notes on. My backpack is so much lighter without my old heavy laptop and notebooks. I bought this because I wanted a tablet but also a laptop when I need it. The battery life is as expected... good for a laptop, eh for a tablet. Its what it should be though. I'm extremely happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great with a few issues

    Posted
    Willis
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall this computer is great, you can read other reviews to see why. Here are a few (minor) issues I did encounter, however: 1. Despite what many might say, a Core M3 is a compromise that might not necessarily be worth it. Combine that with only 4GB of RAM and the SP4 does slow down rather easily compared to similarly priced computers and even tablets. 2. Battery life is not fantastic, even with the Core M3. With internet browsing and drawing, I usually hit around 4 to 5 hours. 3. It really is hard to use sometimes with the stand and keyboard cover--it won't sit up on your lap and its hard to use while holding it, and if your desk is not large enough it will slip. If you're not careful and you push the SP4 off the end of your desk, you might end up with a shattered, $900 brick.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent fully functional computer in tablet form

    Posted
    Freyja
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the Surface Pro primarily for digital art, upgrading from a laptop. The touchscreen and pen are very responsive and accurate. The Surface Pro is lightweight and easy to position, allowing me to rotate and reposition it as I would a sketchbook while drawing. The m3 version is fanless and quiet, and has very good battery life. The Surface Pro also has a very short start up time, which makes it easy to pull out and make a quick drawing. I also like that magnetic attachment for the pen on the side of the case and the adjustable stand. The Surface Pro combines the features I liked of my tablet and my laptop/drawing tablet setup I previously used into a single device.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect depending on what you need it for

    Posted
    Jono
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the Surface Pro 4. When I first brought it home I had some technical issues (wouldn't recognize my face, wouldn't download apps in the store, wouldn't load properly) which were extremely frustrating. The Microsoft help line wasn't much help either. But after about 2 weeks the problems just went away. I have no idea how or why. No clue if it was an update or just luck. Either way it's been problem free ever since (6 months+) and I love the product. Works great for internet browsing, Microsoft word/excel, minor picture editing. The keyboard is great and the screen resolution looks really good. Highly recommend assuming the technical issues have been fixed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Couldn't be happier!!!

    Posted
    Melshire
    • My Best Buy® Elite MemberElite Member

    After reading MANY other reviews I decided go with the Core M processor version. I don't feel I am missing out with a slower chip. I'm a basic user - streaming video, organizing pictures, email, MS Office, no games - and it is speedy enough for everything I need. I'm planning to use this as a replacement for my work Lenovo laptop for everyday use. The size, weight, form factor, performance are all preferable once you get used to it. There were a few bugs with it when I first bought it but the recent patch update has fixed most issues that I have encountered. I have no need to use an iPad again after getting a Surface Pro 4.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent but DO NOT CRACK

    Posted
    Bubba
    • My Best Buy® MemberMember

    It basically a scaled back laptop so for the price there are definitely wiser choices in the $500 range. Crack the screen and you might as well throw it out as it will cost $250 minimum just for the screen. With all said and done they need to employee the latest shatterproof tech. Sales are still expected to be weak on these because the price is a barrier for what you get. Functionality is pretty much the same as my laptop was. It's a little slower but I expected this with a tablet. Battery life varies between 6-8 hrs depending on what I'm doing. It might be a option for work but my company only has a few as demos to the executives. Out of 10, 7 already have cracked screens from putting in their laptop bags and treating them like a laptop.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    I love it!

    Posted
    Rival
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got it for sale last year around this time. Reasoning for me not giving it five stars is that (and maybe its just because I haven't figured it out just yet) when you are using blue tooth - certain applications do not connect right away thus you have to connect or allow it to auto connect then open the application. Frustrating but I live with it. Also you only I have one USB port - that's annoying but you can get an adapter on Amazon (Anker - very slim) that is around 10 bucks. . All in all, its a great tablet that I take every where very slim so I can also put it in my large purse or travel bag - fits my general purpose/use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good tablet

    Posted
    SurfaceUser
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased the Surface Pro 4 the day after it came out. I choose to go with the M3 chip. I did a little research before I went and got it and decided this was fine for my intended purpose. Unfortunately I had to take it back the very next day. The touch screen stopped working, the type cover wouldn't detect and it shut off 3 times. I'm sure it was just a defected product. The replacement I got was so much better. No shutting off, no frozen screen. I love the screen resolution and everyone knows this is a great product. I've been a surface user for a couple of years now. Great product.

    I would recommend this to a friend