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Customer Ratings & Reviews

Microsoft - Surface Pro 4 with Black Type Cover - 12.3" - 128GB - Intel Core i5 - Silver-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 287 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-8 of 8 Reviews
  • Rating: 2 out of 5 stars

    not what i envisioned

    Posted
    sarah
    • My Best Buy® Member

    I purchased this laptop primarily because I'm a college student. I just received the 2 n 1 laptop today and I may be returning it already. it is having issues staying connected to a Wi-Fi network stating marvell avastar wireless ac network controller issue hardware. when I went to google this problem many threads arised. it seems to be a problem with the windows 10 update? this is completely crazy. especially for what I paid for the device. I already knew there would be a ton of updates when I researched about the pc before buying. but the laptop tends to drag and run slow with a 30 second lag to start up. I love the compact size of this laptop. I would greatly appreciate if someone would reach out to me regarding this issue.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Very dissappointed

    Posted
    Anton
    • My Best Buy® Member

    Bought surface pro 4 less than 6 months ago. First day it did not want to boot and they replaced immediately. Now it completely crashed. I paid extra for more memory/better processor and all for none. I've always been an Apple user and wanted to give this a try, biggest mistake of my life. Beware with the constant updates that probably are the reason the ram mess up and cause all the issues. I will be switching back to IPad Pro

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    poor processing speed for a i5

    Posted
    Gopal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    1. I am not happy at all with the processing speed for a i5. I have a HP 2-in-1 laptop, which also a i5 processor. But, i thought it is better than surface. 2. key board is having hard touch. For the current day technology i expected more sophisticated touch. 3. because of too many windows update on daily basis, I am unable to enjoy the HD videos. Coz, performance is being effected.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pretty bad specs for the price.

    Posted
    Chemshockz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought the Surface Pro 4 assuming that the experience would be similar to my macbook pro. But it was pretty bad, ergonomically it's not made to be in the lap. The specs are pretty bad and win 10 makes it slower. Also, surface pen makes it more expensive.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    doesn't have ecough

    Posted
    Nicki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    not enough storage... not enough memory. Told the salesman wanted to be able to store tons of pictures ...replace my desktop ... no can do

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Multiple problems getting started

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Seems to have shipped with a problem maintaining a connection to wifi. Very complicated to identify and fix the issue. Ended up returning it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    pictures were blurry

    Posted
    rmsk2004
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    loved the camera itself but every picture I took and others took using this camera were blurry

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    BATTERY DIED FAST

    Posted
    Maria
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Battery only lasted 2 hours. It kept freezing.

    No, I would not recommend this to a friend