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Customer Ratings & Reviews

Microsoft - Surface Pro 4 with Black Type Cover - 12.3" - 128GB - Intel Core i5 - Silver-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 286 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 3 out of 5 stars

    Problems in the 1st month

    Posted
    Matty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Although the computer is convenient with the pen and the compact size, it does me no good if it is not working. The pen stopped working, then I lost internet access. Eventually it let me complete an update, and it started working again, but I don't know if the upgrade really fixed the problem. Make sure you purchase the additional insurance because this product is not reliable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    You what you pay for

    Posted
    Afgc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Let me begin with this. The surface pro 4 is an amazing piece of technology. I don't think this particular model can replace a lab top. But soon it will. The only reason I give this a 3 star because I got two surface pro in a matter of three weeks and had to return both. Because they both kept on freezing on me. Hopefully no one gets what I got. But I need to tell you'll.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Worked Great, then...

    Posted
    AAG3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The tablet worked great but on about the 8-9th day it would not turn on at all. Returned it to Best Buy and it was replaced, no questions asked. There may have been a problem with the computer but no problem with the excellent Best Buy service!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    having some connection issues

    Posted
    jordan47
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really am enjoying my PC. In spite of some minor issues it is awesome.I am able to see my emails when doing something else on the system. It is efficient for doing my homework. In spite of not being able to connect to the Internet at school, and some updating issues, I am pleased with my choice

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good PC but

    Posted
    MyBest
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the size the light weight, it fit perfectly in my backpack but the 4gb ram is too slow for me, I need a bigger ram, if you use this for just to pay bills & do some shopping/emails etc. it is just good enough, but my school project requires more

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy to Use

    Posted
    Braden
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is easy to use and figure out for the windows surface. The keys on the keyboard feel nice when you type. However, the mousepad may act strange at times.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for note taking with pen.

    Posted
    glee217
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: note taking woth pen. Speedy. Keyboard Touch pad is smooth. Cons: tablet without keyboard and pen is horrible. Fit and finish can be better with less uneven gaps.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Faster Than iPad I had

    Posted
    FroedrickVonFroedrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Although I was surprised that many apps I use are NOT available for Surface I do like the fact I can run programs I use like Photoshop and Vegas.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Average...

    Posted
    Melissa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted a tablet that included a USB port but it wasn’t worth the money - I should have just bought a laptop

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sticking to IPad

    Posted
    SammyRod
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was a good tablet for someone used to using windows. I don’t really use windows so I turned it for a IPad

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fine

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Fine for how I use it. Don’t have the pen so not sure I maximize its capacity.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    *

    Posted
    SACRAMENTO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It gets hot when it first charges, the battery is not last as it said

    No, I would not recommend this to a friend