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Customer Ratings & Reviews

Microsoft - Surface Pro 4 with Black Type Cover - 12.3" - 128GB - Intel Core i5 - Silver-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 286 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 57 Reviews
  • Rating: 4 out of 5 stars

    Versatile with short battery life

    Posted
    corpomonkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this at a clearance price, so my review is based on the price I paid and what I got for that price. I got rid of my Dell XPS 13 (9350) laptop and bought this laptop/tablet to do basic web browsing and basic tasks such as Word, Excel, PowerPoint, and other simple tasks. For my needs, it’s fast enough and it’s very portable. My biggest gripe is the battery life. It lasts me about 2-3 hours on battery power and I’m used to my XPS lasting about 6-7 hours, so it’s a dramatic downgrade in terms of battery life. As long as your expectations are set around 2-3 hours, this is a great little laptop/tablet. I use this more as a laptop with the keyboard attached since I use my iPad for my tablet needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great surface pro

    Posted
    Annnnnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My college class required students to have a windows computer so I went out and bought a surface pro. Well, also bc my other tablet and pc was broken so it was a good timing. And this tablet in my opinion works better than mac computers since I can use access and excel, touch the screen, and etc. the only thing I am having trouble with is the touchpad and the keyboard. It does not let me click just by tapping or how the Ctrl key is so far away which really bothers me... but I guess I should just get used to it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Nice PC-Tablet

    Posted
    rodp817
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I struggled with whether or not to keep my unit. I have an ASUS Q304 that I absolutely love! However, the thing that made me keep my SP4 is the ability to have windows in a compact form and when traveling through airport security, I don't have to remove this from my bag because it is a tablet. Unit initially froze on me but I think an update got stuck. No problems since. Battery life is not as good as I would like, but it's not an apple product/tablet...in which battery life is great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Many features on this laptop!

    Posted
    MaggieDuke
    • Verified PurchaserVerified Purchase

    The top itself is great. I really love The many features that it offers with the touchscreen plus removable keyboard making it a quick to use tablet for watching Netflix! The issues that I have with the laptop aren't with the laptop itself but more so with technical issues with windows.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good computer for travel

    Posted
    goodmorning
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Surface Pro is lightweight and easy to use as a computer. It is also a tablet, though a little heavy to compete well in that category. I was very happy with it on a recent trip, using it both to do work and as an ereader on the airplane. There are still functions I need to explore.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tablet/laptop combo, but keyboard has issues

    Posted
    TexasMusic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have purchase a bunch of these for my business. The type cover keyboards have very inconsistent performance. Otherwise, a great laptop/tablet (and I’m a huge Mac fan). So, for me to admit that means they are pretty good. Just push back at Microsoft if you get a bad type cover.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast and light

    Posted
    13Marco13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This tablet/ PC is my favorite. I can carry it into sales calls and write my notes, view and edit any office documents and still carry it around without feeling like I need a wheeled case. Just make sure you get a good case - if you drop it, you will pay a lot for the glass.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good overall

    Posted
    SBushey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this for my daughter who needed a computer for drawing. The screen is very responsive. She did find however that it doesn't work with some of the freeware drawing apps she had been using on her old computer. Overall, I would recommend this.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Simple & Professional

    Posted
    Bubai
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product is a tablet but functions like a PC. Any programs/apps can be installed unlike other tablets where you need to have specific version. Only thing I noticed that, battery isn't great. It doesn’t last long while heavy usage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good surface

    Posted
    iceflame
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a old model so it is still has fan for a i5 model. A little bit noisy. If you care about the noise go get a latest model without fan. It doesn't use lastest gen8 i5 but for this price I can't ask for more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for a mobile business person

    Posted
    JLOB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed a small laptop as I travel between two international locations and have separate computers in each. This works very well for that. I also use an IPhone and IPad and this does not totally eliminate the IPad.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tablet for the money

    Posted
    JerryD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the 2nd Surface Pro 4 that I have purchased my collge age sons, and I own a Surface laptop. Can't complain aa these tablets get the job done. Strongly recommend purchasing the protection plan.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall is ok

    Posted
    Elwalle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Low memory, doesnt hold a position when opened and cant use it when laying down. Not bad, but I noticed that the screen was a bit laggy when I clicked on things, they sometimes took twice to click

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for school

    Posted
    Tash702
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’m a college student and use my surface pro all the time. It occasionally has ta moments where it overheats so I take a break but overall great product. Should have stylus included tho!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice 2-in-1 option

    Posted
    MMMM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pro: 1. light and reliable 2. nice screen 3. comfortable to use 4. full size usb port Con: 1. mini-display port - need adapter for external monitor 2. only 1 usb port

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Convienent easy to use

    Posted
    Lac1229
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The surface pro pen is not included and is $100. It is very easy to loose, should be attached to the computer by a coil instead of magnate

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No good all the time

    Posted
    Baby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    During three time in two month the display was black and, anybody know why is this. By Oder side the weight is low, comfortable and practice for the daily use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very user friendly and love the touch screen!

    Posted
    UKFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Has a good user interface and the touch screen comes in handy. The security with face recognition is a great feature. Runs a little slow sometimes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best hybrid laptop overall

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the best hybrid laptop that I've use. The only downfalls are the keyboard is not reliable and the battery was not last with me for 6 hours.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Disappointed

    Posted
    JoAnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Did not realize it was only 128G...should have bought one with bigger HD..remember that if you purchase one...should have gotten at least 512G

    I would recommend this to a friend