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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Pro 6's ease of use, light weight, and comfortable keyboard. Many appreciate its compact size and good battery life, finding it ideal for portability. However, some users express concern over the limited storage capacity and the price point. A few also mention occasional overheating and performance issues related to storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 599 reviews
  • Pros mentioned:
    Ease of use, Processor speed, Weight

    Rated 5 out of 5 stars

    very light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, very fast. Limited amount of ports. Easy to travel with. Would recommend, but be aware of the limitations

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to reach out and tell us about your Surface experience. We're glad you're loving the powerful performance as well as ultra-portable design of Surface Pro 6. If you're interested, we recommend checking out Surface Dock at Best Buy: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

      This addition will help you expand all the ways you can use your Surface device by adding additional ports.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Keyboard quality, Weight

    Rated 5 out of 5 stars

    Great surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to carry around. Great quality, the technology was more advanced than my note pad and Kindle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface but I wish I could've afforded the model with the higher storage. I've maxed out and fiddling with SD card storage and external drives are pretty cumbersome. In tablet mode, it does not replace my iPhone or iPad. The response and UI does not compare. As a very portable laptop, it is great! I do all my productivity on Windows and I can do it anywhere in a lightweight form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Beyond my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the surface pro 6 when it was bundled with the alcantera signature keyboard, both grey. I also bought a pen & arc mouse. I initially purchased another laptop that was faster & lighter, but switched it to the surface pro 6 because of the following pros: 1. detachable keyboard was nice because it didnt accidently pick up food or stains on the counter when keyboard was used as a stand. (keyboard was detached & flipped over so that keys didnt rest on my thighs or counter.) and the magnet attachment makes it easy to detach, (flip if needed), & reattach. 2. i liked that it has 3 ways you can use the computer, laptop, tablet, & stand. 3. i liked that the keys lit up & was adjustable lighting. 4. the magnet feature was awesome to allow the pen to store attached to the laptop. 5. i like how the charger is magnetic attachment rather than plug in. 6. i also bought the mouse, which stores away nicely when turned off (flat position). 7. although it us heavier than the other laptop, its not heavy. in fact it feels better having more weight (the other was so light it felt almost unreal or plastic-like). cons: 1. its slower & occassionally lags...im told this is because it is attempting to update. after all the updates, its improved but still lagging a bit. 2. face recognition is nice, but i preferred other laptop of fingerprint signon. 3. it was part of the package onsale deal, so only the 8gb was an option. i would have preferred the 16gb or a processor faster than 128gb, but this was a great purchase especially because it was on sale. overall a solid computer! i would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Weight

    Rated 5 out of 5 stars

    Love the ease of operation, and the speed of the p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very fast processor. The light weight makes it extremely nice for use when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love the versitality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase by far this year! It's small and light and perfect to take anywhere to work!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent and light weigt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and has great capacity! Easy to use and manage! Great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Weight

    Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved this product. Easy to handle and use. Light weight and fast. Sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently a grad student and wanted something affordable and easy to carry. This tablet 2-in-1, worked out perfectly. I was a little bit weary about the size of the screen but it turned out to be a decent on-the-go laptop. I've only used it for basic functions, such as papers, research, and reading, but so far it has been great! Battery life, memory, speed, and touchscreen are all great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      Thanks for the stellar review! We’re delighted to hear you’re loving your Surface Pro 6. The versatility of the two-in-one design makes this device a great partner for any student. The 13.5 hours of battery life is great for working on papers, as well as watching some of your favorite shows and movies when you need a break.

      Happy studying,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I use a desktop computer most of the time, this Surface Pro 6 is a remarkable alternative for when I am on the go. The keyboard has a very nice, positive feel. The lit keys, with adjustable intensity is a fantastic feature. Battery life is amazing. The ability to insert a micro sd card for expanded storage is wonderful. I can't think of anything bad to say about this computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thank you so much for the very kind words! We're so happy to hear that you are enjoying your new Surface Pro 6 so much. We strive to give our users devices that will empower them to do more everyday and we hope that we can continue to help you in that goal well into the future.

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s light small and does everything you need. Keyboard works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    The newest MS Surface Pro is an amazing addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second MS Surface Pro, my first being the SP4. The SP6 continues the strong tradition of a powerful, portable, useful, intuitive all-in-one. I highly recommend getting the Surface pen to go with the SP, it makes the experience even better. And the Signature Type Cover is so luxurious, you have to see and touch it to believe it. Overall very happy with this model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are delighted to see that you have been enjoying your second Surface device, the Surface Pro 6! It sounds as though you have been making the most of this experience, by purchasing some of the wonderful Surface accessories as well. We hope you continue to enjoy your device! Thank you for the kind words.

      Cheers!

      Rachel
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great Portability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight, plenty of power and speed for all uses.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Terrific Portable Windows 10 "2 in 1".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super hi resolution display. I transfer files to and from my Android phone via OneDrive, as it does not have WiFi Direct. Great battery life, like a laptop never had. Fast processor. Generally an impressive portable device. I use the Pelican Hardshell 1085 for a case (fits tablet and Typeboard cover. Unlike the Galaxy Tab S4, it has a touchpad on the keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ed,

      We're so happy to hear that you are enjoying your Surface Pro 6! It's always exciting to see how our devices are empowering our users to do more and be more productive. Thanks for taking the time to leave this review!

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Easy to use. Lightweight and easy to pack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Weight

    Rated 5 out of 5 stars

    Perfectly portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and beautiful screen. Lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Great Portable Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my dying 6 year old laptop. Couldn't be happier. Much snappier and responsive than I expected. I'm always surprised at how light it is. I bought with the pencil and it is responsive and nice to write on. I also love the keyboard that came with it, from the Alcantra material to the snappiness of the keys. Would recommend it to others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you're pleasantly surprised with your recent purchase of Surface Pro 6! We enjoyed hearing about how you're loving the signature Alcantara material of your Surface Pro Signature Type Cover. We think this is a nice touch adding to the overall luxurious experience with this device. We hope you continue to enjoy all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    My daughter is loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to use and so light and small enough to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Weight

    Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light weight and easy to use. Love that it has a keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product & Great Purchase Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the Surface 3 Pro, Surface Pro 4 and now the Surface Pro 6. All of the Surface Pros I have owned have been great. I typically upgrade my device every two years, so the fact that I've owned three different models is not due to issues. I've bought three because they have been so good. This one is no exception. Battery life is significantly improved compared to my Surface Pro 4, so much so that I have gone an entire work day without plugging in my AC adapter. I have found the battery life is about twice as long as it was with the Surface Pro 4. I bought this unit during the holidays from my local Best Buy store, and they price-matched a competitor no questions asked. That, coupled with the trade-in program (I traded in my Surface Pro 4 and put the trade toward the Surface Pro 6) made buying it from Best Buy a no-brainer. I am completely satisfied with both my Surface Pro 6 and my Best Buy purchase experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear from a long-time Surface fan like yourself! We're proud that the Surface line has kept you coming back for more, and that you're enjoying all the updated features we have added through the years. We appreciate you taking the time to rave about all the great features of Surface Pro 6 to the community. We're glad to have you apart of our Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

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