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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Pro 6's ease of use, light weight, and comfortable keyboard. Many appreciate its compact size and good battery life, finding it ideal for portability. However, some users express concern over the limited storage capacity and the price point. A few also mention occasional overheating and performance issues related to storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 599 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    This Tablet Had Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the surface pro 6 tablets! Good size, they're fast, and easy to use. This one, however, had an issue with freezing up. So BB exchanged it for another one that is VERY nice! I gave this 5 stars because one bad unit shouldn't reflect on the model in general. Thank you BB for turning this into a great experience!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scott,

      Thanks for taking the time to let us know about your experience. Your feedback is important to us, and we're so glad that our friends at Best Buy were able to offer you a great solution. We're sorry you had some initial difficulties, but it sounds like you're loving your Surface Pro 6 so far, and we're thrilled! Please don't hesitate to reach out to our team if you ever encounter any questions or concerns: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this as I’m used to the traditional laptop. I love the keyboard and it’s easy to type. The versatility is great as I use it for taking notes during class. I highly recommend buying a pen even though your finger works for writing. I’m likely to buy a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Wow. Just wow. Impressive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. The graphics are incredible. As fast as a PC but completely portable and in a small package. Get the deal with the keyboard included... it's worth it. Get the Bluetooth mouse... also worth it. This is the fastest tablet out there... we have an iPad too, and this Pro is faster.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the excellent compliments! We're delighted you're loving all that Surface Pro 6 has to offer. Between its ultra-portable design, and impressively versatile abilities, it's no wonder that this powerful machine is the perfect replacement for all your laptop and tablet needs. It sounds like you have created the perfect setup to suit your needs. We hope you continue to enjoy your personalized experience!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Perfect for School

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Macbook user and decided to switch it up with the Surface Pro. Honestly, I know prefer this over my Apple products. Super lightweight and fits in almost any bag. Definitely get this if you will dragging your laptop or tablet around daily

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Not a toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a gaming powerhouse at all. For anything else it surpassed all my expectations. Light, fast, mobile, battery lifetime, great (touch)screen, versatile, awesome keyboard and the list goes on and on. Best laptop I've owend in about 20 years and that's a lot of computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi!

      Wow! What a wonderful review! We're ecstatic to see how excited you are about your new Surface Pro 6. Very high praise indeed and we really appreciate it. We hope we continue to surpass your expectations well into the future.

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect Laptop for Work/On the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want the portability and battery life of a tablet, but the power or a decent mid range laptop? This is perfect for you. I travel for work and it’s perfect! It’s small enough for my luggage, and powerful enough to multitask Microsoft office application, video chat, and video/music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 6 although not you're typical laptop still does the job. It is an upgrade from the previous model in terms of battery life and you can really see that. The keyboard also feels like its premium quality. The computer loads things fast and is great overall!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is lightweight and portable. It processes data fast. I bought the keyboard and this makes it perfect for my classroom. I would recommend to anyone who needs a great computer that is lightweight and fits into a small amount of space.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Hey, we think you're awesome too! Thanks for taking the time to leave your thoughts and letting us know how much you're liking the Surface Pro 6. We're ecstatic to hear that we're able to help you be more productive in the classroom. Thanks again!

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Pro 6 doesn't disappoint. I have the Surface RT (I know it's ancient, but it still works!) and I am glad I finally upgraded. The Surface is light weight, quick, and operates just like a laptop. I'm highly satisfied!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for being a long-time Surface fan! We're delighted you're enjoying the updated features we have added through the years. We hope you continue to enjoy all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    The best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will absolutely recommend surface pro 6 to anyone who wants something light weight and efficient. It can be used as a laptop or an iPad. The charge stays up to 7+ hours and the sound is good as well. I have no complains.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for recommending Surface Pro 6 to the community! We're delighted to hear your excitement about this uniquely powerful two-in-one design. We hope you continue to enjoy all the long-lasting versatility Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great PC. Amazing battery life, super light weight, handles most things needed by the average user. My only complaint is the touchpad seems a bit overly sensitive, but I suspect I will get used to it over time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Best laptop that I've purchased thus far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to being very lightweight, the SurfacePro is very, very thin. All the applications run very quickly, and I was able to install third party software with no problems whatsoever. It is a very fast machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right for everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for a year for the best small tablet computer. The Surface Pro 6 is perfect. I love the design. Really easy to use and quick to start up. Great computer for a freelance consultant and online instructor.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great 2 in 1 for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a compact laptop to travel with, and this surface is the perfect fit. It allows me to do all of the work I need in a full functional Windows system while keeping the travel weight at a minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Weight

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is light, fast and portable

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my daughter for college. She loves it. She really likes the flexibility she has when taking notes and doing school work. She is very happy with the size and weight as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft Surface Pro 6

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Surface Pro. Very versatile and lightweight - can take it anywhere. I do all of my home financing and office work on this without any trouble.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Storage

    Rated 5 out of 5 stars

    Fast, very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry that I didn't get more memory, I only bought 128 gig. I had much more on the old and didn't realize it. However it gave me the opportunity to get rid of stuff that I no longer need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Charlie,

      Thanks for sharing your great experience with the community. We're glad you're enjoying the powerful performance of Surface Pro 6 so far. If you're interested, we have some great tips for utilizing external storage options in combination with your device here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options. This may include Micro SD cards, or even cloud storage using your Microsoft OneDrive account.

      We hope this helps!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Very Satisfied-no more bulky laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade from my older bulky laptop, and wanted to have something faster and more functional than my traditional tablet. I have been very pleased with the Surface Pro so far!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife the Surface GO and liked it so much I got the Microsoft surface pro. Its just like a iPad, but better. I hate that Apple wont allow you to easily transfer files back and forth. Transferring files via a usb drive is no problem. The magnetic power connector is awesome. no more messed up power cable ends or breaking the power connector input because you tripped on the power cord. The pro is great for reading comics. Its light weight and easy to carry anywhere. You can use it in tablet mode or attach a keyboard. It is a little pricey, but I got mine on Black Friday and the bundle came with a free keyboard. But, the price is in line with a ipad.

    I would recommend this to a friend