Main Content

Customer Ratings & Reviews

Microsoft - Surface Pro 6 - 12.3" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Platinum-Left_Standard

Customer rating

Rating 4.8 out of 5 stars with 349 reviews

97%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 15 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 349 Reviews
  • Rating: 5 out of 5 stars

    Excellent upgrade from Surface Pro 3

    Posted
    RickG
    • My Best Buy® MemberMember

    I have owned the Surface Pro 3 for around 3 years so I can compare. While the wow factor is gone for me, I'm still very exciting about how far this device has evolved. The obvious thing out of the box is the new black color. The matt black finish is very fine looking and doesn't pick up fingerprints easily. It is slightly rough to the touch which provides a nicer grip. The rounded edges and corners make it feel better in the hand. The second thing I noticed is performance. With the 8th generation processor doubling the cores, and a faster SSD, the performance is noticeably faster in most operations. Astonishingly this happens all while the device feels cool to the touch. The surface pro 3 always felt warm, even when it didn't seem to be doing anything. Normal use doesn't heat the device up. The warmest it got was when I was doing all of the upgrades, but I never once heard fan noise, I'm not sure the i5 version even has a fan. The SP3 fan would come on often. Windows Hello (facial sign-on) works excellent. It is so fast that it isn't annoying. I did the facial test with my glasses and it works fine. Then it wasn't working without my glasses. There is a way to give it more training and after that it works with or without my glasses. Powering on the device never seems slow. Sometimes on the SP3 pressing the power button would take a few seconds before anything appeared on the screen - making me wonder if it was working. The SP6 shows a windows logo immediately, even on a cold boot. A cold boot takes around 15 seconds to see the desktop. That includes the facial recognition part. Warm turn on until you see the desktop in a second or two. I also setup my fingerprint reader from the Keyboard I got with the SP3. It works perfectly! I have never had it not work with the Surface Pro 6, but it often wouldn't work with the SP3. I would have to detach, reattach sometimes to get it to work on SP3. I feel like I'm finally getting to benefit from my fingerprint keyboard. All this time I thought the keyboard wasn't reliable, but now it looks like it was just the SP3 didn't work as well with it. Inking is more responsive and natural. The Whiteboard app is very nice, and even works well with finger input. I haven't tried the pen yet. Bluetooth appears to work better with my headphones, and is faster to connect. It works better with my headphones than the SP3. Bezels have been shrunk slightly from the SP3 by dropping the windows key from the right side of the screen, they were able to thin out the bezels. But since this can be used like a tablet having some bezels is necessary for that use case. Overall the feel of this device over the SP3 is very noticeable. They have had years to perfect this design, and I believe they have achieved that. I get to reuse all of my peripherals such as docking station, keyboards, pen, and power supplies. This is what I like to see from a company, a constant pursuit of perfection in a device, and I think they have come close to achieving that. Suggestions: Battery life is good, but can always be better. More advanced change I would like to see is dynamically adjusted bezels - when keyboard is attached in normal use have the screen go to the edges, but when in tablet mode the bezels appear. That way you can get benefit of larger screen area in laptop mode, and the bezels you need for tablet mode. I would also like to see much more attention paid to refining the tablet mode experience - hopefully I'll get that benefit during the time I own this product.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Rick,

      Thanks for taking the time to write such an incredibly thoughtful review of Surface Pro 6 for the community! We're delighted to hear how you're enjoying the updates we have added through the years to bring you this excitingly new device. It sounds like you're loving the fan-less cooling system incorporated into the sleek new design, as well as overall faster processing power, and brilliant display. We appreciate you taking the time to call out all your favorite features. We genuinely value your feedback, and we will be sure to pass your words up to our team!

      Thanks for being a long-time Surface fan!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent for Working Students

    Posted
    Kristina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first time buying the surface pro. I was a windows computer user for a while until I had to replace it and buy my old Mac Air. But as an IT professional, I can only use that for limited work, and as a student, it was alright. I used to own an iPad as well. It was great, but I couldn't use it effectively for my profession. I've been looking forward to buying a surface pro, but it was too pricey. Someone finally convinced me it was time to upgrade and try the device. It did not disappoint me. I can bring it practically anywhere. I even brought it during work interviews. There was no need for me to carry around my notebook (or textbooks since I rented the digital versions) in class since I've been using this as an alternative. It took me a while to get used to having a windows computer again, and I was not used to Windows 10 yet. The battery life is average as I expected from a tablet. I use mine in a maximum of 5-6 hours. Holding it on your lap will be difficult and it's understandable since it's a tablet and you would have to balance it using the kickstand. I'm not sure why some people expected it to be sturdy when put on your lap or any uneven surface. It's basic physics. The software and touch feature needs a bit more work. Sometimes the on screen keyboard doesn't appear automatically when the keyboard isn't attached. I have Office 365 installed on mine. I'm not sure why but PowerPoint and other office applications doesn't open unless I restart the tablet. Despite these issues, I give this a 5 star due to the portability, convenience, and overall performance.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Kristina,

      We appreciate you sharing your honest and incredibly detailed experience with Surface Pro 6. We're delighted to hear that the versatility of this powerful machine has been the perfect fit for you. We're sorry to hear that you're experiencing some difficulties navigating your on-screen keyboard as well as Office products, but we'd like you to know we're here to help! The Surface diagnostic toolkit has the ability to identify and fix most minor issues you may be experiencing. Find out how to use this free and easy tool here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.

      In addition, if you should encounter further questions or concerns with your device, our support team is always happy to help. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.

      We hope you continue to enjoy all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Great Table for Artists

    Posted
    pokey939
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the Microsoft Surface Pro 6 to revive my artistic creativity, and to de-stress from every day stressors. I'm still learning my new toy. However, it would be better not to have the "password" requirement constantly asking one to "type in their password. (I'm still trying to find out how to deactivate the password feature on my device.) The Surface Pro 6 model is extremely light and easy to carry. I will say, do figure out how to mount your pen so that you don't lose your pen during transition (carry). Not many apps (programs) on the Surface Pro 6 for drawing. Some of the apps you have to pay for. Why pay for drawing apps. I need a drawing app that is part of the Microsoft brand available free of charge. The power cord is a bit awkward. The power card is not your normal cord you see on the typical tablets/laptops. The power cord is like a magnet that attaches itself on the right side of the table. Very unique but doesn't stay in its power slot. For extra GB storage, make sure to purchase a Sandisk for storing those priceless drawings. The Sandisk slot is hard to find and is just below the power cord slot; hidden, of course. Finally, Microsoft found a way to force its customers to purchase both the pen (stylus) and keyboard separate. Kind of Microsoft's way of forcing customers to purchase in order to get the full benefits of the Surface Pro 6 (or any of its Surface Pro brands. Overall, the Microsoft Surface Pro 6 (or whatever brand you buy) is best used for drawing; creativity; art; showing PowerPoint or MS Excel spreadsheet presentation. This product is only best used for Art and interior designing creativity. It is not your typical tablets. At least, I didn't buy the Pro 6 for that reason. Enjoy!!

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to share your Surface Pro 6 experience with the community. We love hearing about our customers getting creative with their Surface devices. We'd love to see your work! Be sure next time you post on social media to use the tag "#CreatedOnSurface" so we can take a look! We're glad this has been a good fit for your creative side.

      We're very proud to offer our customers this very versatile design to use for both work and play. Whether you're drawing for pleasure, or working on intense projects for work, this device will take you through all your day-to-day tasks.

      If you're interested in making your sign-in faster, easier and more secure than ever before, try checking out Windows Hello. This program will allow you to sign-in to your device with simple facial recognition. To learn more, click here:  https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up.

      We appreciate all your insights, and we'd like you to know we're sending them up to our team. We hope you continue to enjoy all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best computing device for most people

    Posted
    Miguel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can not say enough good things about my surface pro 6. I love everything about it and it is the perfect device for me. It may not be the perfect fit for others, but for me it checks off a lot of boxes. The SP6 is easy to set up, cortana works great, windows hello is awesome and the build quality is excellent. I bundled this SP6 with the alcantara type cover, arc mouse and surface pen to get the complete experience. I am not regretting doing so at all. I debated getting the new Apple mac book air but went with this devise due to form factor (2 in 1) portability and the windows experience. I am a business professional and need to have full access to MS Office and Skype for business. This decide covered all those areas and came in at a price that was lower a comparably equipped Macbook Air. I did have to do some research and price shopping to build my bundle but it was worth the time. I can not speak about durability as I have only had the SP6 for a month but over all the build quality seems like it will hold up fine. I am not concerned with nos having USB type C or all these other ports that people complain about. They sell accessories for that! You buy a SP6 for the experience it provides, the easy of use, the portability and the kicker for me was the improved internals. I know that I will have this device for the next several years and I could not be more thrilled. I will be a Microsoft buyer again and will not consider Apple in my future purchases.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Miguel,

      Thanks for taking the time to write such a detailed and helpful review for the community! We're thrilled to hear about how Surface Pro 6 has been the perfect two-in-one solution for all your needs. We're happy to empower professionals to accomplish more during their day-to-day with the help of Surface. We'd just like to take a moment to welcome you to the Surface family. We're glad to have you!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Surprisingly happy with the Surface Pro 6

    Posted
    Greg
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ll start by saying I’m a true Mac lover. I’ve owned Macs since Moby Dick was a minnow and I do love them. And with that, I was very reluctant to invest in the Surface Pro 6. I needed something that was portable and functional. I didn’t want a laptop. I got the new 12.9 iPad Pro and took it on a business trip. And I found myself not being able to use it to the level I needed. Sure, I could use Word and Excel, but on iOS, it just isn’t efficient. So...I returned the iPad Pro and got the Surface Pro 6. Now, don’t get me wrong, the iPad Pro is a beautiful machine. But, like the Surface Pro 6, it has its purpose. So what I did was purchase the 10.5 iPad Pro (on sale and $575 less than the 12.9 I returned) for consumption, which it’s perfect for (writing this on the iPad Pro) and I am using the Surface Pro 6 for business. I did get the dock, Pen, keyboard and Arc mouse. And I love it. It’s a fantastic unit. Made very well. Looks great. Great size. Pen works very nicely. Although, just not quite as nicely as the Apple Pencil. But still, works great. Overall, great product and I’m glad I got it. Like I said earlier, everything has it’s place and purpose. It doesn’t have to be iPad OR Surface. For me, it’s iPad AND Surface and I’m all set. Nice work Microsoft. Now lets get the operating system a little better and the display just a little nicer and you’ll get the full 5 stars.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Greg,

      Thanks for choosing to give Surface Pro 6 a try! We're excited to hear you found the perfect all-in-one solution with this powerful machine. It sounds like you have found the ultimate set-up with the Surface Dock, Pen and Arc Mouse. We hope Surface Pro 6 continues to empower you to accomplish more!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Bad Copy

    Posted
    millertime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After watching a hundred reviews and seeing such positive remarks on here, I decided to get this as a backup to my MacBook. I was thoroughly impressed with the specs: long-lasting battery, full windows 10, and four whole cores in this little body. I had (keyword, “had”) the i5, 8GB Ram, 256GB SSD. It started fine enough; it started quickly and worked properly on my network with my server. I downloaded all the apps I needed (creative suite, office, etc) which left me about 2/3 of space. Cool. I started to sync onedrive and that’s when the problems started. I noticed that the battery was losing power while the charger was connected, so I researched and learned I might need to check the background programs. The onedrive sync was draining the battery! Ok, I can handle this since I won’t be syncing this much data everyday. Then, I got through a full day with no issues; I used office programs (Word, Excel, and Publisher), and it handled them superbly. They opened quickly and operate easily. I used OneNote to take notes and loved the pen. I edited some large files in Lightroom and it was pretty impressive. Then I took it with me outside the office. I had a couple of hours to kill, went to a cafe and pulled out my new gear. I noticed it was in tablet mode even though the keyboard was connected. Uh-oh. So I restarted it and got the same problem. So I manually switched to laptop mode and still got no response. No cursor reaction. No trackpad, no keys, nothing. Luckily, I had a mouse connected so I used it to help me reset to factory mode so I could return this thing and get another Mac!

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to share your Surface experience with the community. We're sorry to see you go, especially since running Surface and Windows updates usually fixes the issue you described. We would love to hear more about your experience to help us in the future, as well as share with you all the great features Surface Pro 6 has to offer should you change your mind! Please don't hesitate to reach out to our specialized care team to leave more feedback here: aka.ms/SurfaceCare-us. Please begin by filing a ticket. Then, you will be prompted for some information including your unique reference number we have created on your behalf: 1902275290249.

      We look forward to hearing from you soon.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Light years ahead

    Posted
    AbnerDeveraux
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this to replace a basic HP Pavilion with a failing HDD. The HP was a 17” screen model which by virtue of its location and use case required a cooling plate and external USB mouse- basically a laptop impersonating a desktop. Decided to try something faster with a smaller form factor this time. Serious performance improvement over the HP which is admittedly several years old and was upgraded from Win7 up to Win10. The Surface with its SSDD and by virtue of being basically built for Win10 made for an instantly improved, majorly snappy performance right out of the box. Screen resolution is top notch and touch screen very responsive. Accessory type cover keyboard and trackpad are similarly excellent. I really hadn’t given the form factor of this PC much consideration UNTIL I wound up blowing out my knee and being stuck on the couch for an extended period of time. Whereas the Pavilion would have been basically impossible to use in my condition the Surface was a treat to use and fit right into my propped-up, immobilized body....so my co-workers wound up benefiting from this purchase as well! I’m an Apple user for everything but The laptop from way back and seriously considered going the macbook route this time around but am glad I went with the Surface. The user experience on this machine just is “well-sorted”.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok alternative to a laptop

    Posted
    PG1987
    • My Best Buy® MemberMember

    Pros: Easy setup. Does pretty much everything a laptop can do and is easier to lug around. Good screen clarity/sharpness. Standard speaker is plenty loud. Powerful enough to open mutiple: apps, screens, surf the web, stream, playback, open programs, etc. Probably good enough for business oriented folks, students, and casual users. Cons: Comes with no extras (pen, keyboard, or case). All (except the case) are costly add-ons. No anti-spyware program included out of box (not even a trial). Or am I'm missing something??? Battery life (for my use - surfing web, streaming, games) is below average imo. Not sure if it's the way I have it configured or what, but its pretty much drained after a few hours. Touchscreen is responsive but not quite as fast as an iPad imo. Overall, for $1,100 bucks (with tax) I'm a little underwhelmed by what I received. Shouldn't be surprised by that - as Microsoft products aren't known for providing the end user with "value for their money". Probably could've bought a pretty solid laptop for the money, but wanted to go with the convenience of a tablet. I'm not totally dissapointed but not particularly satisfied either. I'd honestly give it 3.5 stars/5 but BestBuy doesnt allow half star ratings...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very pleased!

    Posted
    eirelady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am really enjoying using the Surface Pro 6. It is wicked fast and the screen quality is amazing. I am able to view pictures and organize them easily. I can also easily manage between external devices which means you can use an external hard drive and watch videos or movies, view pictures and documents and keep your space freed up on the device itself. The picture quality is wonderful when watching movies and the sound works incredibly well. I also bought the keyboard and wireless mouse which makes maneuvering and typing quite easy when typing up documents. I love the fact that I can use this as a tablet or use the keyboard and mouse so it is used like a laptop. I can use the touch screen at any time which makes it easy. The only con I have at this point is the fact that it only has one usb port and no port for SD cards. I had to buy a multi-port because my wireless mouse has a usb plug and if you need to use the usb for anything else you are out of luck. I use my SD cards from my digital cameras to download my pictures and had to buy an adapter to read the cards, which also plugs into a usb. Overall I am very pleased with this product and look forward to learning all the options it has available.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Wish it had instructions!

    Posted
    Mayormae
    • Verified PurchaserVerified Purchase

    This is first iPad purchased. Previous (decade old) laptop & programs came with written instructions for installing & using. I didn’t have advantage of growing up w/computers at school or home so looking up instructions while trying to learn becomes confusing & difficult. We did previously purchase an expensive tablet 5+ years ago & never figured out “charms”. Husband had Geek Squad out several times; they spent hour each time doing something then left saying “It’s ready to go.” No instructions, nada. Finally gave up on it; never used; use iPhone but felt lost without graphic art & photo editing capabilities for which I spent $1,000’s to use on old laptop but withup system upgrades I needed newer system. I miss developing projects for work & family. Written instructions & references were an invaluable asset for Print Shop, Publisher Pro, Access & others. So I am gradually figuring out steps but patience wearing thin, enthusiasm for new products waning & excitement becoming disappoint in myself & new products. I own multiple expensive printers sitting idle. How depressing to not have children or grandchildren to help 60 year old reasonably intelligent individuals comprehend.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to reach out. We're sorry you are encountering some difficulties with your new device. Just to clarify, it looks like you purchased a Surface Pro 6, not an iPad which you mentioned in your review. This may be the cause of some confusion. In any case, we are passionate about helping each and every one of our customers discover all the great features Surface has to offer. We would be happy to offer you some specialized assistance from our care team. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number we have created on your behalf: aka.ms/SurfaceCare-us.

      We look forward to hearing from you soon.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Just what I needed for school

    Posted
    itsmeeh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great "2-in-1" laptop, so far it can do everything a real laptop can do & it can be a tablet. I bought a Lenovo yoga, 2 years ago but being able to fully detach a keyboard is much better. the touch screen is always great! I bought an iPad for drawing and notes, but the hard tip on the apple pen makes me weird. I can use various brands with windows surface pro... and the felt tip option is soo much better for notes and drawing. I am able to run a VM, haven't tried dual boot yet. I do not like the ability not to be able to see how much time my battery can last me. my other laptop shows how long in hours and min I have in battery power, the pro doesn't do that. takes a while to charge, a USB charging option would be nice. but the charger isn't too bulky. BEST PART FOR SCHOOL: some online homework/learning portals/online books prohibit accessing their sites with tablets, or charge for the extra feature... having surface pro solves all that! :D

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great!

    Posted
    Aliem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really am surprised at how great this tablet and PC is. I have been bouncing back and forth between a MacBook and a surfacebook for a few years. Finally I decided to go in. I really hate the way te Macs have developed and the ridiculously overpriced incremental upgrades. I was in teh store for almost an hour going back and forth and then I decided on this model. It is great and Windows 10 fits it well. I use it for business and to be away from the desk and with the family when the tasks are lighter. My 6 year old was amazed when he realized it was a tablet as well as a PC and has pretty much taken it over when I'm not using it. It has given him flexibility and control that the iPad doesn't yet have. All in all a great purchase. My mother in law loved it so much that less than a week later she ran out and bought one, and I had just set up her all in one desktop. It's not perfect, but definitely a great unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Surface Pro Yet

    Posted
    MattCann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've owned two prior Surface Pro versions: An SP 3 and an SP 4. The SP 6 is far and away the most refined and best value of them all. Performance is better, unit is lighter, price is cheaper... so, what's not to like? I have the i5 unit with 8GB of Ram and 256GB of storage. Since I use primarily for travel, I don't need a more highly configured tablet. The SP 4 I own is an i7. Good performance, but battery life is much shorter, runs hotter, and fan noise is very annoying. The SP 6 solves all those issues. Speed is comparable, but battery life is significantly longer and the unit is absolutely silent. I use primarily for email communications and Office apps. Occasionally I'll install a game, which runs acceptably well, but the SP 6 i5 is not the unit I would recommend for that purpose. On balance it's the best value tablet / notebook replacement I've used. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice computer

    Posted
    Jimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this as an upgrade for my wife's Surface 2 that was still running Windows 8. She is very pleased with the new computer and says it is much faster. I found the setup to be very easy and everything worked well. Once the new computer was up and running, I was able to transfer all of her previous documents and pictures with a simple USB Stick. There have been no issues with OS upgrades that are running in the background. She had been having issues with the old computer taking excessively long times to load web pages, and the browser simply stopping. An upgrade might have helped, but the issues are gone with the new computer. She was able to slowly transition from the old to the new computer which allowed her to slowly become familiar with Windows 10 rather than needing to make a quick switch with no option to fall back to the previous computer. It has now been over a month, and she has fully switched to the new computer. Says it was her best Christmas present this year.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jimmy,

      Thanks for sharing your wife's Surface experience with the community! We're delighted to hear that she's loving the features we have added through the years to bring you Surface Pro 6. We know getting to know a new device can be a challenge at times, which is why we have some great tips we think she might like. Check them out here: https://support.microsoft.com/en-us/help/4023435.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    tstalletti
    • My Best Buy® Elite Plus MemberElite Plus Member

    This surface pro 6 is awesome and even cooler in the black. It has such a high quality feel and look. I am 100% apple we used to be. I need something for back up and a windows alternative. Now I want to sell my MacBook Pro with Touch Bar for a surface laptop just because Microsoft is getting that good with quality. I had the iPad Pro and you can’t do anything without a work around for everything. Think about it... if you have a large file or like a word doc that exceeds the email size you have to airdrop it to another apple device or go through other memory steps that apple feel like they support sometimes and you have to go through all these hoops just for a word file. Windows I can do it in a snap and have no problems with flash drives, compatibility and I feel more confident my files are saved correctly. That’s why I would stay away from the iPad Pro until they put the same OS as a macbook.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to rave about Surface Pro 6 to the community! We're delighted you're loving the quality two-in-one design as well as powerful performance Surface Pro 6 has provided you with to give you outstanding means for productivity. We know switching operating systems can be somewhat of a challenge at times, which is why we have some great tips to help you get to know Surface and Windows a bit more. Check out our tips and tricks here: https://support.microsoft.com/en-us/help/4023435.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    THE BEST

    Posted
    Trish
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It took me MONTHS of research before I finally decided to settle for the Microsoft surface. I initially bought the Surface Laptop yet I had to replace it with the Pro because I figured I needed the flexibility of the Pro that the Laptop does not have in terms of adjusting the screen and using the pen. Although I honestly loved the laptop as well. Anyway, this 2-in-1 laptop is simply worth every single penny that I spent. It is fast, super easy to use, and very powerful! And did I mention how light it is to carry? Keeping this would be one of the best decisions I have made for the year 2018! Btw, I am aware that a lot are complaining because of the absence of the USB-C ports. Yet, until now I never reall found the need to use it and never became an issue for me.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Trish,

      Thanks for the stellar review! We're so thrilled you chose to give Surface Pro 6 a try. We work hard to provide our customers with this uniquely versatile machine, with such an ultra-portable design, so they can accomplish more from anywhere. We're delighted to hear we hit the mark! We hope you continue to enjoy all that Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Tablet/Computer for Work

    Posted
    Eliza
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I loooove this device. I take it to work with me every day, and it makes my life so much easier. If I am in a meeting I can write notes, I have Microsoft office with me everywhere with the portability and adaptability of a tablet, and I can easily switch to desktop mode when messing with my saved files or typing at length. I've already had so much use out of it in the first few months of owning it, and it pushes me to learn more of its software functionality, such as using drawing applications and the pen. It was a worthwhile investment for me, but it is more of a work/professional device. If you dont think you'll use the range of features it has to the fullest, you might want to explore cheaper options that fit your exact needs.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Eliza,

      We appreciate you taking the time to share your review with the community. We're so glad the Surface Pro 6 has been a wonderful tool for you, helping you accomplish more in your workday. With the Surface Pen, staying in-the-flow is easier than ever while navigating your device. If you haven't already, check out all the great features Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      We hope you continue to discover all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    As portable as possible

    Posted
    CTowhee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I already had a Pro 4 which I had no problem with but my spouse needed a "new" computer so I thought I'd upgrade and pass my 4 to him. The pro6 has better battery life and seems more responsive in tablet mode than the 4. Otherwise it doesn't seem to be that different. The Surface Pro series is so versatile and so easy to take with you, or surf on the couch, but works perfectly as a desktop (with large monitor, keyboard, mouse, and USB hub) when you're tied to the desk! Not sure I'd be very happy to return to a mere laptop again. I also demand a "pen" to take notes or scribble or whatever. The Surface pen does best; I think the handwriting recognition is better than my Samsung pen is on my Note 8 and S3 tablet. The main complaint is the price.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're delighted to hear from a longtime Surface fan like yourself! We're so glad you're loving the updated features we have added through the years. We hope you continue to love all Surface Pro 6 has to offer.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Amazing Surface Pro 6 -- Of course!

    Posted
    TomMariner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My Surface Pro 3 was making fan noises and I needed a replacement. I LOVE the Surface Pro line and decided to beat my Best Buy store up to get them to match prices with even the Internet folks. Didn't have to -- their price was already better than the Amazons. And I picked it up in 10 minutes after driving 15 minutes to MY Best Buy store. (Patchogue). What a superb device -- faster, insanely longer battery life, great display -- I swear lighter! Also got a new keyboard -- of course they didn't even have to match the on-line price and literally grabbed it on the way to work. Superb cameras, great four core work, the latest model -- BIG improvement! Beats the pants off the rest of the notebooks.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Tom,

      Wow! Thanks for the kind words. We're glad to see that you were able to get the Surface Pro 6 at a good price and thank you for sticking with the Surface family. We always enjoying hearing how enthusiastic our users are, and you're one of the biggest. Thanks again!

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Same great surface feel.

    Posted
    xczachx20
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    And 200 off sale finally got me to pull the trigger on a well needed upgrade. Coming from the surface 3 (non pro), having the pro 6 is a great feeling from a form factor I've grown to love. I love being able to take off the keyboard and have a good tablet or table top screen for things like view content and casual web browsing, I would consider the keyboard as a necessary item and tell you to factor that into your spending and have to knock it on being a needed item that's not bundled. Windows 10 synced a lot of my setting and preferences, making setting up quick and easy. Last but not least, in the words of MKBHD, "Matte Black all the things." this Black finish let's the surface look even sleeker and makes it stand out as the new surface.

    I would recommend this to a friend