Customer Ratings & Reviews
- Model:
- LJM-00028
- SKU:
- 6306014
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Surface Pro 6 for its portability, lightweight design, and strong performance. Many appreciate the touchscreen functionality and the convenient size, while also praising the battery life and the included pen. However, some users point out the lack of USB-C ports and express concerns about the price point. A few also mention occasional software and heat issues.
This summary was generated by AI based on customer reviews.
Great notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter for college and she loves it!
I would recommend this to a friendGreat tablet for college!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet for college!!! Has everything I need !
I would recommend this to a friendLove My Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Surface Pro. Easy to travel with and use!
I would recommend this to a friendGood notebook for my family.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good notebook for my family. We love it very much.
I would recommend this to a friendGreat Laptop/Tablet Hybrid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop/Tablet Hybrid. It was nice to be able to play my Xbox one x games on and convenient in other rooms.
I would recommend this to a friendGreat device but a few performance problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure source of issue but this one required a factory reset but since then has been a great device
I would recommend this to a friendWorked for 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 15 months. Got a black screen. Will be going to Geek Squad for repair
No, I would not recommend this to a friendIt’s all good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s microsoft right. It is a decent machine, better specs all the time but expensive for the screen size etc
I would recommend this to a friendnice tablet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice machine and useful, but the number of apps in windows store is limited
I would recommend this to a friend- Cons mentioned:Software
Not the best experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Surface Pro 6 had several software issue that seemed to lock up on Nook app, could not open Cortana with out a continuous repeat cycle so she did work, had ghost sign-in window and just generally too many issue for a brand new computer, I returned it and trying a new. Fingers crossed...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for reaching out. We're sorry to hear you had some unique difficulties with your Surface Pro 6 and ended up returning your device. We're glad you were able to get a new one, and we sincerely hope your experience with Surface is nothing but amazing going forward.
If you ever need anything, please feel free to contact our team here: https://aka.ms/AA4rbq6.
Best,
Heather
Surface Customer Care
Great light laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased fo my daughter to take to college. She is very happy with the capabilities of it.
I would recommend this to a friendVery small and seems like its fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a mac user so its hard to adjust. Acts like an ipad - scratched easily when i first got it
I would recommend this to a friendVery convenient portable laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it only if you are looking for a laptop. It’s a laptop first and then a tablet.
I would recommend this to a friendEasy to navigate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm happy with the purchase. Streaming can be slow but on very few occasions.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to reach out! We're sorry to hear the performance of your Surface Pro 6 has not been what we've come to expect from our devices. To assist, we'd like you to try these troubleshooting tips here: https://aka.ms/AA4rbqi.
We sincerely hope that helps!
Best,
Heather
Surface Customer Care
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device refurbished and has been going strong since day 1
I would recommend this to a friendFun combo laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advanced for our skills but not hard to understand. We’ll have it mastered in no time.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give Surface Pro 6 a try. We're glad you're loving your experience so far. We love helping customers discover all there is to love about our Surface devices, and you can do just that with the Surface App. If you're interested in how to learn more about navigating your device in combination with Windows 10, click here: https://www.microsoft.com/en-us/p/surface/9wzdncrfjb8p?rtc=1&activetab=pivot:overviewtab.
Kindly,
Jessica
Surface Customer Care
First touch laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to free hand drawing of Potential construction projects
I would recommend this to a friendNot my Favorite! Charger is awful!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes apart far too easy and literally falls apart in your hands! To top it off, the charger is basically worthless and, after only a couple of months, has to be replaced?? It has never charged properly and now the charger doesn't charge at all. I'm really not impressed whatsoever!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're truly sorry to hear you've been having some difficulties with your Surface Pro 6, and we appreciate you bringing this to our attention. We notified our specialized care team of the issues you've described and they are ready to step in and assist. To receive assistance, please fill out a form via this link here: aka.ms/SurfaceCustomerCare, and include this this unique reference ID number that we have created on your behalf: 1910142830743.
We hope to hear from you soon.
Kindly,
Heather
Surface Customer Care
A portable laptop for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface is really good. Works like a charm. High Resolution display.
I would recommend this to a friendGood but not or me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it better ratings, but the battery life is short. It was the first time using one of these after using laptops. I will be going back to laptops, nothing wrong with surface I am just stuck in my ways.
No, I would not recommend this to a friend