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Customer reviews

Rating 4.7 out of 5 stars with 289 reviews

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95%
would recommend
to a friend
Page 1 Showing 1-20 of 289 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Off the charts awesome!!!!!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Just getting a chance to learn this new tablet. The size is perfect as well as the weight. This will be used more mobility due to the fact that it weighs less that 1.5 pounds. The touch screen is very responsive to the touch. The clarity is so much better that what I was using. Happy that I was able to get on sale.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Not perfect, but great compromise

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I bought this for grad school after reading many reviews - I already had a great laptop, but the specs were older. I felt I couldn’t justify buying another laptop just to get slightly newer specs, so I opted for the Surface for the additional capabilities that can hopefully be used by the whole family. I love the surface pen and the ability to draw and take notes on the Surface Pro. I find myself wanting to use it primarily as a laptop, so I miss the fact that the screen isn’t hinged to the keyboard, and I must have it on a flat surface like a table or lap desk in order to use it as a laptop. I love that it’s so thin that it easily slips into my zippered portfolio as shown in photo. I also appreciate that skins are so easily available, and I can customize and protect my investment. Overall, it’s incredibly portable and versatile, and I’m looking forward to using it to its maximum potential.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angie,

      Thanks for taking the time to leave a wonderful review of Surface Pro 6 for the community! We're delighted to hear you've been impressed with the overall specs of your new Surface, and that its been easy to travel with! We have no doubt that your thoughtful review will be helpful to others who are looking for a fantastic 2-in-1 device.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wait No Longer ~ Well worth it

    |
    Posted .

    Love the compact and weight of the Surface Pro 6 it's replaced my well loved standard laptop. I've followed the Microsoft Surface since it initially came out and with all these upgrades I just had to have it ~ best reward I treated myself to :) only wish it came with 1yr at least of the MicroSoft programs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away from The Black! Paint Chip After 1 Week

    |
    Posted .

    Very disappointing that the black paint started to chip a week after I purchased, unacceptable for this price point. The power cord is short and only being able to charge on one side limits functionality. Surfing the internet usually takes up 30%-40% RAM no matter what you do! So expect to always be running at about 60% of your 8GB memory. For the most part I haven't had any issues and the devices performs really well. It only has gotten hot once while doing a system refresh. The device is really beautiful, Very responsive, fast, and lightweight. Not sure if its worth the money at its current price point sense the only thing that has changed is the fact they added a year old processor and turned it black. Easily a 4 or 5 star device if the paint did not chip so easily. If anything changes after a few more months of use, I will update my post.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joey,

      Thanks for taking the time to reach out. We're sorry to hear about your recent dissatisfaction with your Surface Pro 6. We have alerted our specialized care team regarding your experience, and they are prepared to offer assistance. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number; 1812117470176.

      We truly value your feedback, and we are eager to hear from you soon.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    excellent product with room to improve

    |
    Posted .
    Owned for 11 months when reviewed.

    This was purchased for my brother who makes music. he was previously using a powerful but bulky laptop. he wanted to be able to edit his music throughout the house not just the studio. The Surface was perfect for this as its very lightweight. On top of that it handled all his softwares without issue. it boots quickly and uses facial recognition to unlock so all you have to do is press the unlock button and it will open up when it sees you. the biggest down side is the fact that there is only one usb and a mini hdmi port which will leave most needing adapters. There are plenty of adapters for additional usb ports we found a very thin one that added five additional slots it had a swivel and hung on the side of the surface with ease. these issues are obviously due to the surface being so thin and powerful. A sacrifice we gladly made. For a time i was using the surface for graphic designing it does fine but its not as good as my dedicated drawing tablet attached to my desktop. i'd suggest getting a specialized drawing tablet for that. ultimately its an amazing piece of technology aside from its touch features its far superior to an ipad pro due to it running actual desktop programs and not mobile versions of said programs. After a year of use it has not run into any issues.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Surface 6

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Love it. Better than my Lenovo. It has a better display. Just no cellular service. My Lenovo does.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Surface 6

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Love it. Better than my Lenovo. It has a better display. Just no cellular service. My Lenovo does.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great for students

    |
    Posted .
    Owned for 1 year when reviewed.

    This tablet is a great option for college students who are looking for a way to lighten their load by using the pen to take notes in OneNote rather than carrying several notebooks. The responsiveness is fantastic. The power of the surface is capable of handling Matlab and Solidworks, which is perfect for engineering students. I have had no issues with it since I bought it.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very nice

    |
    Posted .
    Owned for 1 year when reviewed.

    Love it! It's a great size, great quality, durable, portable, etc.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Accolades are abundant.

    |
    Posted .
    Owned for 1 month when reviewed.

    I've been in the Samsung camp on tablets and phones since both debuted. The Samsung Tab S5e was a letdown, so I went to the Surface Pro 6, and now wish I had done so much earlier. Easy connectivity to my Samsung S10plus, synchronizing with Office, Outlook, and Dropbox. Plus you have the uncompromising flexibility of the Windows ecosystem. Add to all of that the new Intel chipset, more memory, and larger SSD. I purchased the pen, mouse and keyboard. I returned the mouse because I never had occasion to use it, but without the keyboard attached I use the pen probably 20-25% of the time. I can't wait for the Pro 7 and sure do hope they dump the proprietary magnetic charging, and move to USB-C (magnetic or not), plus it needs at least one additional USB-C port, thinner bezels, dump a little weight, and thin it up even more. I'm asking for a lot, so if they want to meet me in the middle with USB-C charging and ports, I'll buy it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for School

    Posted .

    I pre ordered this in the black. The black is so stunning! Anyhow the battery life exceeds my expectations. It's fast, lightweight and responsive. The keyboard is one of the best that I have used on a laptop. I have tons of programs running and internet tabs open all the time and this thing runs cool and quick. The charging cable is so nice. and I love how the pen attached to the screen! I really love this purchase and feel very satisfied. I recommend it to all my fellow nursing students! No buyers remorse here which I can't say the same for the last 3 laptops I purchased and returned! Including the HP Spectre X360 and a Lenovo yoga.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're absolutely thrilled you're loving your new Surface Pro 6! It sounds like you're definitely making the most of Surface Pro 6's updated 8th generation Intel i7 processor. We're glad that this has been all you need for school and more! Thanks for telling the community about your stellar experience, and welcome to the Surface family!

      We're wishing you the best of luck at school!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great overall

    |
    Posted .
    Owned for 1 year when reviewed.

    No issues, one or two paint scuffs on the side but it doesn’t bother me, it was open-box so it’s fine

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Sturdy but Light Convertible PC

    |
    Posted .

    The Surface Pro is well-built, with a great balance of sturdy and light. I love the built-in stand and the peripherals are made with similar quality. The face recognition of Windows Hello works very well and improves the overall experience more than I expected it to. The hardware is high-performance for the form-factor, so it performs much better than any other 'tablet' I've used, and I've used a number of Android tablets from different manufacturers. My main complaint with the Surface Pro 6 is that the on-screen keyboard doesn't work well and it doesn't come with the "Signature Type" keyboard out-of-box.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent

    |
    Posted .

    Great machine once you get used to it and learn all of the features

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft has perfected the surface pro

    |
    Posted .

    Like i had said in a previous review regarding the keyboard. I purchased the surface pro 1...it was a convenient tablet/desktop....it combines the advantages and runs away from the competition.....if there is one....it has fixed every thing the original surface had issues with and has perfected everything you could imagine a tablet/ laptop/ desktop could do.....in fact you probably couldn't if you do not own one...

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop/tablet

    |
    Posted .
    Owned for 1 month when reviewed.

    We bought the Surface Pro 6 for our kids for school/homework, surf the internet, stream videos, etc. We compared the Surface Pro 6 vs. Pro 7 and there was no major difference. We decided to go with the Pro 6 as it was cheaper. This is our first Microsoft product that we've owned and we are extremely satisfied with it. We like that it can be used as a laptop (keyboard cover sold separately) or as a tablet (tablet mode). It's quick to boot up and easy to log in (face recognition).

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Can't go wrong with Surface Pro!

    |
    Posted .
    Owned for 1 year when reviewed.

    I love Surface products! This is the perfect little computer, it does everything I need it to do. I only wish it were a tiny bit bigger, I think even 1 inch of screen size could have made a HUGE difference. But this is my 3rd Surface Pro (2, 4, and now 6), so I knew what I was getting.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    overall great

    |
    Posted .
    Owned for 11 months when reviewed.

    First off i am use to apple products. This change took some time to get use to somewhat. I am still after a year tying to get use to this surface pro 6. It is not as user friendly as i want it to be. It does have alot of capabilities. Lots of apps. I can use the xbox app to record school lectures. the camera is good except for the angle during zoom. I have to put a boook under the back part of the laptop. Great product just not too easy to use. Takes a lot of time to use some of the features.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

    |
    Posted .

    For my money, the Surface Pro is the elite traveling laptop for professionals. It's quiet, thin, light and has full laptop-level professional software, unlike the iPad which has so many limitations with how Office works on iOS. On top of it, the Surface Pro is also a wonderful tablet - not as great as iPad only because the apps aren't as good. But this is my choice hands-down for a laptop/tablet combo.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your valuable insights! We're delighted you're loving Surface Pro 6 as the ultimate traveling companion. Between impressive battery life, portable versatile design, and powerful performance, it's no wonder this machine is an easy choice to take on-the-go! We hope you continue to enjoy all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The biggest Small Powerhouse

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Best computer I have ever owned because I can do everything on it that I can on a desktop or big laptop, but it is small and portable, and I can take the keypad off and use it as a tablet. Love the touch screen so it's fun to draw and take notes or do serious work.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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