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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 767 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface Pro 7. I just took it to Oklahoma on a trip to see my daughter and grand kids and it could not have been easier to use. I plan to use it this week in some meetings and know it will make them much more user friendly. What a great device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted to hear that it's been easy to use. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 7 boots up so quickly! Any app or program will boot up in less than 2 seconds. I also love how portable it is. It’s so light and perfect for when you’re on the go. I’ve only had this device for a month but I love it. Can’t wait to start taking notes on it in college. Highly recommend the Surface Pro 7!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We're glad to hear you've been enjoying the speed and portability of your Surface Pro 7.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface pro7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop! I have never owned a surface pro before and now I am hooked. I love the ease of sitting on the couch with it or moving it to the table or bed. The touch screen is accurate when I draw and the battery is decent. This is my favorite

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Pro 7 is a good fit for your needs. We hope you continue to enjoy using the touchscreen. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Savvy and Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is fast, reliable, easy to use and savvy. Its touch screen and features gives it an all around technological appeal that allows my school age children to use it for online learning and everyday relaxation activities such as listening to music or video watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer to use when traveling. The 256GB SSD is more than sufficient when everything is saved to Microsoft One Drive. I'll be taking this to Florida with me for the winter and I'll have access to all of my files that I normally access from my tower computer at home.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the surface pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this computer. I travel a lot and find my laptop gets really heavy for something under 4 pounds! While I do miss the bigger screen, at home I can add a doc and still have a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great quality easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Surface for several years. My last was a Pro 3 and the upgrade was needed. This seems to be every bit as good as my last one and then some. It works great and I would absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent option to a laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought this for work and to game, she is an Apple user but was very impressed with this and its quality. I have used many Windows computers and laptops and this one is fast sleek and smooth running. (not all can say this)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It was a replacement choice for a combo laptop and iPad. It has met most all of my expectations. My online order didn't arrive all at once but I was able to set up and get started without the Type Cover. Lite easy to manage and use. Additional storage on SD card is a definite plus. I like that the Signature Type Cover is powered by the computer and not Bluetooth. It is also black lite through the keys. The only negative I have found is not directed at this product per say. If your wanting it to replace your iPad, I found the Apps concept has not fully developed in the PC world. However, in time i think will change, at least I hope so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, didn’t know it didn’t come with pen or keyboard, had to buy them separately but display at store showed them together, so that was a disappointment. But easy to use and good for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my tablet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tablet, but I have had products from the Surface line for quite some time - laptops and more than one Pro. I absolutely love the technology and the structure. It's quick, responsive, and allows for creative expression. I'm good :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, convenient, portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as my business computer. Paired with the Surface Dock 2 makes it super easy to work with at my desk. Easy to disconnect the magnetic all in one cable to the docking station and take as a tablet to clients houses or business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and connect to all my business subscriptions. I would recommend getting the keypad if that's what you're used to. Definitely get the pen it helps you work much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value and high performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my aging Surface Pro 3. A lot faster plus I could reuse my docking station and keyboard. Make sure you turn on the Kiosk mode to make your battery last twice as many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet with a few minor flaws.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s a great two in one tablets and it works very smoothly. I like the face recognition that Microsoft has enabled. One minor flaw is sometimes when it goes into sleep mode I have a hard time getting it out of sleep mode (not showing any display). This has only happened a few times but it gets to be a challenge when you’re trying to get interior device and it doesn’t look like it’s powered up. Otherwise it’s a great tablet and I use it every day. One other problem that I have sometimes is when I have the tablet connected to my TV through the HDMI port the audio does not seem to go through the TV sometimes it will only go through the tablet and it doesn’t give you an option for redirecting the audio through to the television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile for life's needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to switch to tablet mode on the fly is great. Can set this up with dual monitors for work from home or simply just as tablet for watching videos or surfing. Great versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer for on the go individuals!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My company uses Surface Pros so when I was in the market for a new laptop I went with the Surface Pro. I love love it’s light weight, powerful processor, and it’s ability to turn into a tablet quickly! I’ll take this over any laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and the help I received in picking it out. Also the Geek Squad set it up with my keyboard/case, Microsoft pen and arch mouse. Battery life could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful performance; tiny footprint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use my computer for word processing and video conferencing for school, but I've also run Adobe Photoshop and Premiere Elements 2019 with zero issues. The speed is incredible, and I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Paul,

      We're glad that you're happy with your Surface Pro 7. It's great to hear that it's powerful enough for your schoolwork as well as running Adobe programs without any hiccups. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft Surface Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Microsoft Pro 7 12.3 inch touch screen to replace my wife's Fire tablet. It was relatively easy to set up. We did need Geek squad help to set up her Outlook email account.

    I would recommend this to a friend