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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 767 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little computer--should've bought two!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my Freshman High School student who is very interested in art and design. It works great! Fast, smooth set up, and an overall great experience. My only complaint--I wish I would have gotten two!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing that Surface Pro 7 has been a great device for the high school student in your life. We're glad that it was easy to set up and start using, too. We hope they continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great student computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to read/write a lot of papers, this is a great computer to have. It's easy to carry around and being able to read/highlight papers/texts while taking notes about them on the same screen is really great. Also saves paper

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer/tablet for the price. The whole kit: tablet, keyboard, mouse and pen were a terrific purchase for both business and personal. Computer is fast and reliable and acts seamlessly as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy start up, very simple to get an account set up and get right to using. Light materials, very portable. Clear and sharp screen. I like the face-recognition to unlock, and how that works with multiple users automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ServicePro. I use it for work, personal use, watching movies on and my kids have used it to play there video games. It’s just the right size to take with you anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Surface Pro 7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro. Microsoft just keeps making it better. Very easy to set up and use. Very fast to start and longer battery life, which is great. Still has the less than desirable charger but that is a small thing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 7 is every thing i expected in a laptop and more. Besides that it's a microsoft product and very dependable. The 12.3" screen is the perfect size for me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for any skill level. Clear and vibrant picture/screen. Love the touch screen. I got a mouse and keyboard as well and setup for them was effortless. Haven’t really discovered all i can do with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Completely Satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Besides using it on your desk, you can place it on your lap without falling. You can also conveniently angle it to your preference. I love it. Best investment ever.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface Pro 7 ++++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Surface Pro. Love its capability and flexibility to be used as a lap top or tablet. I connect the surface prop to a larger monitor and television for bigger screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for working on the road!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor speed is great. The extra disk space is well worth the little extra cost. I recommend getting a micro sd memory card to expand your disk space for moving files on and off for work and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas and so far I'm loving it. I love how lightweight and portable it is. It has done everything I need it too. So no complaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took the opportunity to trade up to a new Surface model. The SP 7 is a solid performer, and we were pleased to be able to use our old keyboard with this new model. Speed is great, and video performance is good as well. All around quite pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on the Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my original Surface Pro last summer because I need a laptop when I go on occasional short trips. My iPad just wasn't cutting it anymore. The Surface Pro 7 was wonderful until it wasn't - it just stopped working one day and I could not get it to start again. I called a local computer tech who worked on it who told me to take it back to Best Buy. Your Geek Squad was fabulous, although they too could not get it to start. They gave me a replacement, and I purchased your 3 year protection plan in case this happens again. I do feel that any product should be good enough to NOT need a protection plan but there you go. I also purchased the Geek Squad protection. It's worth it for the peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer for graduating high school student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson graduating from high school, needed laptop for college. Purchased early so he can become familiar with laptop before going to college. Surface Pro 7 met his needs after he did research on the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mobile office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop type functions with tablet like form.I wanted to replace my laptop and have all the ability to keep the show going. Fast and powerful. Great purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s wonderful to hear that your new Surface Pro 7 is working well for you. We're glad that you're a fan of its speed and versatility. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I am enjoying it. Very handy and easy to carry around. Would definitely recommend this product for you. I couldn’t get better deal than this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great multi-tasking tablet by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the tablet as a laptop for school and take notes with the pen on the tablet and makes managing all my files and photos easy with the fast processor, no issues on any part of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second Surface Pro. I love how fast it is and easy to carry. I've had problems with the power cords in the past. Be careful not to bend the cords when packing them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Yvette – Thanks for sharing and being a loyal Surface fan! We're delighted that you enjoy the speed and portability. We hope your new Surface Pro 7 continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift to my self for mine an my wife’s anniversary not sure what to get her yet tho it’s great watching my stocks fail on this awesome screen

    I would recommend this to a friend