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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 767 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portable Powerrrr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved the surface since the first time I used one! Use it with the pen for Markups on PDFs and to out quick sketch ideas. I used it for Autocad and notes when I was on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a old surface Pro a now with Pro7. I just love the new Pro 7 for what I am doing for work. It is portable and I have a docking system at home to use for bigger screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing. We're delighted that your new Surface Pro 7 fits your needs for work. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing 2-in-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Surface Pro 4 to a Surface Pro 7, and the performance improvements and USB-C port have been a boon. I wish the USB-C port was a Thunderbolt port, but it is leagues better than the mini-display port that was there before.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great device for typical day to day usage.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device for secondary computer usage. You can use it as a tablet or as a laptop, your work won't be hampered. Just remember to buy keypad. Otherwise you won't feel this way.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great salesperson-knowledgeable & professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied with my Surface Pro purchase. The salesperson was extremely helpful and knows about the product and other comparable options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife she loves it, it was the best Christmas gift ever to her something she has been wanting for a while, great combo....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this can be used as a laptop or tablet. It has been very easy to use. I bought a pencil to go with it (after market) and I like that I have the ability to write instead of type.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total replaces my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a personal laptop that could travel with me and be a bit more than an iPad. This Surface does the trick and I can take notes with the pen on OneNote and Word very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro 7 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get a Surface. After adding the keyboard cover to it, I'm glad I purchased the Surface. it's easy to use and so far it fulfills how I want to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the worst computers I've owned - I needed a windows machine and chose this because I thought it would be nice to have a tablet/laptop combo with a pen. Unfortunately that's not been the case. This thing continually has issues. My charger died within a year and I refuse to spend $75 on a new one when the reliability and reputation of them is so bad. So now I have to use a USB C charger that while providing the correct watts, will only charge the computer when I have it turned off for some reason. The face recognition is nice...until the IR sensor and light get stuck on from some kind of issue. The screen is nice until it starts to flicker because it's set at just the *wrong* brightness where the display driver has problems. I'm not sure it's the hardware itself, but I don't see these same issues on other windows computers - the start bar won't auto hide and pops up repeatedly while I'm trying to do other work.... There are plenty of other minor issues, but in the end here's the gist: this has been incredibly unreliable and has been an unpleasant experience to use. It'll be my last Surface product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for field work. Easy to store in my truck to quickly boots up to start apps. Got attachable keyboard for extra ease of use and it is works great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro 7 fits your needs for work. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item-makes life on the go much easier. Very lightweight & extremely versatile. I don’t know what took me so long to purchase it-so glad that I did!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing. We're thrilled you love the versatile Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Salesmanship!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personel knew their product. I mentioned about what price I could afford and the young man who was waiting on me offered the product I could afford. He also showed me different specialities of the Microsoft Surface-Pro and the ease of use. I was convinced since he did not try to sell me a much higher priced product he had my concerns in mind, and I much appreciated that kind of salesmanship, because I was able to get in and out quickly with the right merchandise I could afford and use easily. Thanks again Harold Greenberg II

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Surface!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature rich, works fast, easy to use & does the job. I use it for notes & reading class materials. The pen is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best tablet on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was between this and the iPad Pro. I’m so glad I went with this one instead. So much easier and the one drive is an added bonus. Can find all my files from my desktop on this.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    love the upgraded memory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to upgrade my old surface which was 5 years old due to the battery expansion. upgraded memory sure makes a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface - best PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, fair price, does everything a real computer does, but more features such as touch screen. Get a dock and a monitor, and it replaces the PC

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great multi-tasked tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for school as a laptop, taking notes with the pen on the tablet and making awesome videos and photo editing. Excellent product with no complaints or issues!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A very good Windows tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SurfacePro is a very good tablet for the Microsoft platform. It uses all the familiar Microsoft tools. The only downside is the price, which is significantly higher than comparable tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet around. Hands down. Light. Portable. Fast. Great screen resolution would highly recommend a surface for anyone looking for a tablet.

    I would recommend this to a friend