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Customer Ratings & Reviews

Your price for this item is $779.99
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Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 767 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convienent and awesome speed, there are no lags or anything at all, it is very good for traveling and i have no complaints whatso ever

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steven – Thank you for sharing; we hope you continue to enjoy using your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    For work and play

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 7 is everything It promised, light- weight useful in performing on line services via all media platforms. I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it so i can it use it for school. Runs fast. Its so sleek, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our favorite laptop to use at work! Will never go back to anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best computer I've owned. Windows 10 is what it is, it's not that bad lol. Great picture quality and size of screen. I like the touchscreen aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the Surface Pro!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface Pro. I’m typically an Apple product person, but I prefer the Surface Pro for my laptop/ tablet use. Very lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old surface pro, battery life is excellent. Speeds blow my old pro out of the water. Very easy tablet/laptop to use. Best Buy never lets ya down.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty zippy and responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought the Surface Go. Had to return due to sluggish and touchscreen not as sensitive. So far so good with the Surface Pro. Only complaint so far is battery life could be better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Timmy,

      We're sorry to hear you had some difficulties with your Surface Go, but we're glad you were able to exchange it for a brand new Surface Pro 7! We always appreciate getting honest feedback from the community and we'll be sure to pass yours along to the rest of our team.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very convenient and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is excited about her new gadget. It's much lighter than the laptop she had before. She can now take to class with ease and comfort. Very good features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Game changer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer! I’m an Apple person but the this is my second Surface. It works great. Best laptop on the windows works that you can buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Spend the money and get the newest version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery issues and had a hard time getting the right keyboard. Three different places sent me the wrong keyboard before getting the right one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery runs low before the time it says. It should last I am always charging it. second I can't get it to show two windows at the same time which I really need it for multi-tasking

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Satisfied customer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the Microsoft Surface Pro 7 and I love it. Perfect for all my classes and assignments!! Easy to use and extremely light weight!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Elizabeth – It's great to hear that its lightweight design is a great fit for your online classes. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arm for purchase surface tablets for all the employees. They work so well that I decided to buy one for my house.They work a lot better and faster than an iPad Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly the tablet I have been wanting. It has all the features including being able to write a message and the tablet will take my writing and translate it to printed text. My experience buying it at Best Buy couldn't have been better, from ordering it online at my nearby store, getting added time to pay for it with zero interest, and having it delivered to my car in the store parking lot. Thanks Microsoft and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is great for the price. Lightweight for travel and has all the features i need for business and personal meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as the online school is formatted for windows base devices. This fits the bill for her continuing her education towards her masters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Windows tablet to run specific software. Microsoft has really done a good job with the Surface line, they just keep getting better. If you need windows portability look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gem of a laptop. It has been easy to use, it was an easy setup and doesn't have a lot of bloatware. Really do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this surface! Replaced a Surface 2 - have it hooked up to a acer large touch screen monitor. Also like the one drive remote storage.

    I would recommend this to a friend