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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 767 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Adds fun to the job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my personal and work life flow together with one simple tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exceeded my expectations.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is terrific. I wish I could say the same about the service in the computer department. I couldn't get the assistance I needed to buy the product even though I needed little information about the product because I had done my research and it was just a matter of understanding the pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quality I have come to expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest Surface Pro is another quality product. The only minor issue I had was the missing mini display port. I purchased the same adapter that I always get for our Surface Pro computers and had to return it and get a USB-C to HDMI cable for this one. Otherwise it is a great machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tablet it’s very nice . I personally would just use a small laptop but I needed this for a project at work. It was probably nicer than what I needed but I figured you get what you pay for and stayed away from cheaper options.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like the computer but issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery runs down fast. Otherwise, a really great computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gigi,

      Thanks for taking the time to reach out. We're sorry to hear you've been having some difficulties with the battery life of your Surface Pro 7. To assist, we have a great resource on improving the battery potential of your Surface here: https://aka.ms/AA4r434.

      We sincerely hope that helps.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for productivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this for productivity and to study for her MS degree. She loves this tablet and the feature of being able to take digital notes. The only thing that could be improved is that for some softwares you require a mouse and are not useable with the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft its doing some catching up with the competitors with all the improvements in Surface Pro 7. Still there is room for improvements in weight, especially true considering the increasing amount Microsoft charges for this machine. The Bluetooth strength its not great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Honest review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very pratical but the battery life it could be better.Also I think is too expensive for what it is. Way too many update. in the other hand the display is beutiful and the pen features are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came in on time and it works great. I picked up a docking station so I could run multiple monitors and it hooked up just fine and works great. I can keep it on my desk or I can unhook it and take it anywhere I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Surface Pro fan for years and this is no exception. Runs everything for work and personal business. I have used 2 different external monitors with no issue. The USB-C port even powers the external monitor with no need for a separate power option.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Taking it easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro 7 I did not think anything could take the place of my Apple but this covers it all. I has a smooth transition between my documents and different programs. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I like Apple but at the end of the day I want a PC that runs Windows. The Surface Pro gives me everything I want. A tablet and a full Windows PC. With the keyboard cover and the Bluetooth mouse I have everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC/Tablet Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than my 8-yr-old Surface Pro 3. (The fact that my Surface Pro 3 is 8 years old and still operating smoothly speaks to its reliability.) Still it’s the best combination of a tablet and PC I’ve experienced.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing and being a loyal Surface fan! We hope you enjoy your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's good for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not light if you get a good case for it. The bezels are a bit big but I wish there's something you can do about the camera that you might not know if you are being watched or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my last computer for about 13years. When it finally crashed I bought what I wanted. My new Surface Pro is nice. Still learning it as I write this. Has all the bells and whistles I wanted. I hope this computer lasts half as long as the last one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro and received excellent service. I was in and out the door in 10 minutes. The only reason I give 4 stars instead of 5 is because there were no keyboards available. I couldn’t even find one online after weeks of searching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very an excellent product that I never seen before because of high quality and fashionable design. While I was using it, it is similar to Apple pro. Comparing with Apple, price is lower than Apple but same functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noticeable improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better at multi tasking loads compared to previous SP models. Appreciate the USB-C, although the propriatry charger/dock connector is a love hate. I like that it's been the same connection since SP3, but I have how fickle it can become as cables and connectors wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid Microsoft tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface pro 7 tablet is very solid. I am very happy with my purchase and know I made the right decision in purchasing this product. I was considering another tablet but the specs on this Surface Pro 7 was a right fit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Surface Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so pleased with my Surface 5, I didn't think twice about upgrading to the Surface Pro 7. Works with the same detachable keyboard, and appears to have a much better battery life.

    I would recommend this to a friend