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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 767 reviews
  • Rated 5 out of 5 stars

    I’m a Best Buy believer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, amazing customer service and experience as well as product quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Bright !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks, the screen brightness control stopped working. Tried the Win-10 fix and still locked near top setting of brightness.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for reaching out to let us know that something isn't quite right. We recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/ Hope this helps, Erica Microsoft

  • Rated 5 out of 5 stars

    surface pro7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love,love,love!!! My son absolutely loves the surface pro7 and the pens are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use versatile. I liked mine so much from work I bought one for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I have ever owned. I love it. It is great for school and also work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size to carry anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my wife to replace her old laptop. she is enjoying it. Very convenient to carry anywhere.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that your wife is enjoying her new Surface Pro 7. Thank you for sharing her experience with it; we hope it continues to serve her well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. It was in a Good open box condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for walking around the office! I take it with me everywhere and am able to keep working

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of Surface Pro 7’s portability. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice laptop for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something simple, reliable, and cost effective for child to take to college for basic paper writing and accessing online courses.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that Surface Pro 7 has proven to be a good device for college coursework. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Windows Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent windows tablet! Does everything you need. Very light. Screen resolution is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Evan – We're thrilled that you love the display and lightweight design of your new Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great Every day portable device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every day portable device If you’re looking for and all around portable tablet/computer this is the right choice for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface go pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet I have ever owned! Fast, long battery life, and amazing display!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with my 2nd Surface.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Microsoft Surface and it does everything I need it to. I mainly use it for office work only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this surface on sale hoping to give myself to use other than my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Tablet / Almost PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. Bought the keyboard, pen and MS-Office as a package. Better than my previous tablet, Samsung Galaxy S4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tablet/Laptop Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hybrid tablet/laptop. Great boot up speed and plenty of processing power for tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro is an excellent tablet! Highly recommend this tablet to others! 5-stars!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for recommending Surface Pro 7 to others. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    very nice laptop replacement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good purchase. Replacing a laptop and I like how it can be used as a pad as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little over priced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the speaker is not of high quality, maybe midquiality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful machine, though the keyboard needs to be purchased separately. Highly recommended.

    I would recommend this to a friend