Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 11. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 12. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 13. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 14. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 15. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 16. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 17. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 18. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 19. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 20. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 21. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 22. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 23. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • BBY Overview - Microsoft Surface Pro Type Cover video 1 minutes 15 seconds
  • Surface Pro 7 - Overview video 2 minutes 12 seconds
  • Surface Pro 7 Capabilities video 0 minutes 07 seconds
  • Surface Pro 7 Editor video 0 minutes 21 seconds
  • Surface Pro 7 Ink Editor video 0 minutes 24 seconds
  • Surface Pro 7 - Overview video 0 minutes 15 seconds
  • Surface Pro 7 - Sizzle video 0 minutes 52 seconds
  • Microsoft - Mix and Match video 0 minutes 38 seconds
  • Surface Pro 7 Personal video 0 minutes 15 seconds

Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum

Model:
PUV-00001
SKU:
6375620
Highly rated by customers for:
Your price for this item is $779.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 767 reviews

  • School use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for school. Great for taking notes if you also buy the pen.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jay – It's great to hear that it fits your needs for school. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • The right size for everyday use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes the best tablet on the market Microsoft should have been building thier on hardware years ago

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Nice product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product good battery life easy to carry

    I would recommend this to a friend

  • Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my friends and they loved the product

    I would recommend this to a friend

  • Great Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet and computer. I’m really glad I went with this over all my other options.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • My High Schooler loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter's Senior year. She loves it.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Business computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for business projects !,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a Christmas gift to my wife. Huge hit. She is very pleased.

    I would recommend this to a friend

  • Nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My office uses MS365 so this laptop perfect for my needs.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Fantastic Shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with unbelievably fast shipping which was a huge selling point at the time of purchase.

    I would recommend this to a friend

  • Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item with nice features. It does what I need it to do which is mobile computing.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tablets that was ever made comparing to the others

    I would recommend this to a friend

  • Best Surface Pro Yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th Surface Pro and the matte black and USB-C are nice touches.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Great Buy at Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience great people overall fast and easy process

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the surface form factor. Quickly changes from tablet to PC.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • surface purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surface works great. have not had a single issue or problem.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Pro 7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot easy to get where you going to find thing’s

    I would recommend this to a friend

  • Easy to use and travel with

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device works very well the only complaint I have is that the keyboard is sold separately.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great just what was needed! Good pricing and great service.

    This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Device Only - Matte Black

    I would recommend this to a friend

  • Love love love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Pro 7. It’s my second surface and favorite computer ever

    I would recommend this to a friend
Page 32, Showing 621-640 of 767 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.