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Customer Ratings & Reviews

Your price for this item is $899.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 767 reviews
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Great Replacement for Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, lightweight for travel and loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Retirement Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a laptop for my after work life to keep up with the online world. Need more than a table to manage financial stuff, this computer fit the bill. Compact enough to take traveling and enough power to do what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    A powerful PC packed into a tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love , love this surface pro 7! This thing is a beast! It powers on instantly and is supper zippy and speedy. Everything I throw at it, it can handle with ease and some! Needless to say I don’t turn on my pc anymore. If you are looking for a powerful mobile solution for a pc, look no further! Add a keyboard and pen and you are golden!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Best tab I got so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tablet. it's everything I expected and more. hand the surface pro for many years and still use it for many things. I decided to upgrade to a newer version for bigger screen and lighter weight. I would recommend this tab to anyone. I just a surface pro and window person. LOVE IT!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works for photo post editing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Was very easy to set up. Im using it mainly for photography post editing. So, programs like Adobe lightroom, photoshop, bridge and others run very smoothly. Luckily i got it while it was on sale for $699. The version is the i5 8gb with 256gb ssd

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good Computer but Steep Pricing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tablet/laptop/whatever well enough. The UI could use some work in that it's a bit awkward to hit the tiny little buttons even with the scale set to 250% or whatever it recommended. The value isn't great at the full price of $1,199 but I got mine for either $700 or $750 which feels like it was a decent value. It's fairly quick overall but the 8GB of RAM limits it a bit (Chrome tabs burn that really quickly). I'm not concerned about the small SSD considering how cheap and available cloud storage is but that could be an issue for some. Overall, I like it but maybe would've gone another route if the pricing/competition situation were different. PS- You can put Steam on it and stream games from your desktop so long as you have a good internet connection. Works pretty well even on demanding stuff like Metro Exodus or Cyberpunk. It has bluetooth, USB ports and can connect with Xbox controllers so you can use wireless mouse/keyboard/controller and a case with a stand to play wherever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop for all purposes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints about the performance, versatility, and overall utility of this laptop. It is perfect for all types of work or "play". I have thoroughly enjoyed this laptop! Big improvement form the Surface 5 I previously owned. I got the Matte Black and it is so sheek and trendy, by far my favorite color!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! My only setback is that the battery drains quicker than I prefer, but granted I am using this device for work and have multiple applications running at any given time. I love the size of it, the feel of it, and using it with the keyboard makes me wonder why anyone would buy a bulky laptop ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Born to travel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time user. I like the versatility of Surface Pro. Keyboard easily connects and disconnects, no fumbling around, trying to line up points, magnetic capture, super easy. Touchscreen is sensitive, quick response. I have arthritis, the mouse is wonderful, excellent design. I have tripled my productivity level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for giving Surface a try, welcome to the family! It's wonderful to hear that you’ve tripled your productivity when using you new Surface Pro 7. We're thrilled that you're enjoying its functionality and display. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love the Surface

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating a long time between the Surface and a MacBook. I am glad I went with the Surface. I absolutely love it and don't regret buying it one bit. It's come in very handy, lightweight, portable and fast. I can even play a few games on it when I am not using it for work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for sharing! We're delighted that you love the speed, portability and lightweight design. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Favorite Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My original Surface Pro but couldn’t upgrade to Windows 11. So of course I bought Pro 7. It does everything and performs well. Great size and weight for home or on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    MICROSOFT PRO 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 7 is great 2 in 1. I bought 2 at the same time and we both love it. it goes from laptop to tablet in a flash. Plus it is sooooo lightweight and easy to transprt. Now if someone just lower the price on the "pen" and 'mouse." tHANKS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love, Love, Love My Surface 7 Pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few weeks and love my new tablet. Everything works like it should. Smooth & fast operation. Very responsive to touch. Just installed Windows 11 without any problems. Runs fantastically! Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Amazing all in one laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has helped me tremendously. The fact that it's both a tablet and a laptop, allows me to be very versatile no matter the situation. I can use it in class and or to draw/take notes. Getting this laptop is one of the best gifts I've ever received.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a good purchase in my opinion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, surface only lasted 1.5 years because of issues with charging. Also it became laggy within the first year. I was really hopeful for this laptop, but would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mobile product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface pro 7, easy to use, mobile, responsive. The only thing I'd say is the battery isn't as good as I'd like while watching a lot of videos but it's not bad either so I still give this a 5 star rating.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We appreciate you taking the time to tell us your thoughts. We're thrilled that you're enjoying the portable design of your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro7 experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Surface Pro 7 primarily for note-taking and research work and so far this device has been a boon specifically in the era of online learning. I am going to list the pros and cons of the device that I have felt over the past 8 months of usage: Pros: 1) Great performance. Handles multitasking quite easily and runs applications like AutoCAD, SAP, etc seamlessly. 2) Response with the surface pen is very satisfactory, especially while note-taking. However, cannot comment about drawing as I haven't used the device much for drawing. 3) Display and sound quality are also very good. 4) Descent battery life. Cons: 1) Form-factor seems a little outdated 2) A better location/slot for the pen might be helpful. I hope this helps you with making the decision for your future purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that Surface Pro 7 has fit your needs for research work and remote learning. Thank you for sharing your thoughts and feedback; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best Comp she's had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. she is brutal with computers (about 3 per year). This one keeps up with her many tabs and windows open. is easy for her to manipulate with keyboard and kick stand case. loves the speed of it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The versatility, ease of use, and clarity this offers if wonderful. The picture quality is clear, the processor is fast, and the navigation is user friendly. I couldn’t be happier with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed, graphics, and versatile design of your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for work, and I have not been disappointed. Runs exceptionally fast, have had no problems so far. Love the portability as well as my ability to pair it up with a large monitor for a duel screen experience.

    I would recommend this to a friend