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Customer Ratings & Reviews

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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 601 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 601 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Performs Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this model after having owned the Pro 4 for a number of years. With Zoom classes and multiple media programs running, the Pro 4 just wasn't able to keep up and was often freezing momentarily or having to be rebooted. I had also almost filled the 128GB of memory the Pro 4 had. Thus far I'm very happy with this upgrade, the processor is definitely beefier and the 256GB memory should be more than sufficient for years to come, especially since I plan on using an external drive for my home media solutions. I do think the type cover should come with, and I had to wait quite a while to get one with fingerprint reader from Microsoft. The major frustration came in moving my data from my Pro 4 to this one. It seems ridiculous that there is no wired or wireless option to simply copy files and preferences from one machine to the other. Cellphones have this functionality available and they typically have much less data and preferences to move. I certainly wasn't going to pay Geek Squad or another service to move the data for me, so I just backed up to an external drive and copied the data over. But that does nothing about my preferences. About the only thing I didn't have to setup was my wallpaper, which indicates Microsoft knows this is a feature people would want but they're uninterested in providing it. Otherwise, this is a great multipurpose tool for students and small business purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best surface pro yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast, light weight, awesome little machine I run solidworks on it With zero issues A little bit spendy though

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marty – We're delighted that you love the speed and lightweight design of your new Surface Pro 7. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine is a fantastic computer. Its really not a tablet that competes with the iPad but as a compact laptop it blows the MAC away. Powerful, fast and jam packed with features. From the instant on to the expandable storage I couldn't be happier. My business applications do require I use windows so I am biased but it does perform extremely well. The battery is lighter than advertised but for me it's not a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A working remotely must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from a Surface Pro 4 and finding the same exceptional Surface experience--lightweight, dependable, a real work horse during this work from home time. The pen function is a must have in the remote world.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It's great to hear that it fits your needs for work. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Portable tool for creators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version works very well, fast and efficient with architectural programs. Easy to care for places, nice designs to keep in your office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it it’s all kinds of cool nest just a great starter computer for somebody like me

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Weight

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Lightweight, fast, and easy to use. Love the ability to customize so many settings.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the touchscreen, and lightweight design of your new Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed, Weight

    Rated 3 out of 5 stars

    This is My Fourth Surface Pro (And Maybe My Last)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Surface Pro I have owned. All have had the I-7 processor. This is a great alternative to a Laptop. And because it has the power and features of a laptop it is way better for business use than an I-Pad or any other tablet (I have a couple of them also). One issue I have faced with my Surface Pro's has been the graphics. The graphics on this one seems to be a little better than my previous version, I would have difficultly with it during video-conferencing. It seemed it could not handle both (I would end up sounding garbled. On this one I still experience it, but it only on rare occassion. Having had three previous Surface Pro's, one other thing to note is that the batteries lose most of their life after about three years. Replacing the battery is not for the do-it-yourselfer. So figure this will have a three year life span. That is about how often I would get a new laptop anyway, so for me it is not an issue. You can continue to use it, but you will need to plug it in or have an external battery handy. The plus side of this is that compared to a laptop it is much lighter and easy to carry around. I use it as my everyday computer and usually with an external keyboard. I like that I don't have the laptop-type keyboard in front of me (in addition to my full-size wireless keyboard), thus saving me space on my desk. That said this will probably be my last one though. I used to travel a lot and the size and weight made it really great for travelling. But not so much now. So I don't think it will need to spend the additional money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great tablet computer hybrid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for work and needed something that was easy to travel with and long battery. After reading all the reviews it seemed like this computer was the right one for me, and I couldn’t be happier. It’s easy to use has a long battery life and having the option of it being a computer or tablet comes in very handy when working. Will definitely buy this agin

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome tablet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet-laptop combo. Very portable and has a lot of accessories that go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Surface Pro for two years now and I love it! It has great to travel with and slim too it is easy to fit just about in any bag. The screen is a perfect size not too small. The only thing I would change is the brightness, I like my computers/laptops to have the option of high brightness and I wish I could make it even brighter. My eyes tend to respond better to bright screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, had the surface shipped to my house. Service was excellent! It arrived 2 days early, Good updates from Best Buy as to order status. The Surface Pro 7 (second surface pro for me) works as advertised. I teach online classes and use it for work. Added an after market hub for a large monitor for long work sessions, and the extra ports for my external Hard Drive, mouse, keyboard and some items are blue tooth and that saves on needing an extra port. Got a good deal on the Surface Pro, My son is getting one as well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and great price. My son uses it for college and for other projects. He has installed several applications and the computer is fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Weight

    Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light, and works great for everything I need it to do. Easy to use as well

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love the speed and lightweight design of your new Surface Pro 7. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. I’m able to multi task with no problems. I like the face recognition. I also purchased the wireless mouse, pen and keyboard. it all works smooth. The programs I use require plenty of horsepower. I’m not a gamer, but I think this would do gaming very well. I’m able to run extra monitors also. It has a port for downloading pictures from a camera card. Touch screen is nice. Bluetooth and WiFi.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rick,

      Thanks for the shout out! We're delighted to hear you've been impressed with the Windows Hello feature of your Surface Pro 7, as well as processing power and unique accessories.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great PC with the portability of a tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro. So convenient having a fully powered windows computer the size of a tablet. Works great, can even handle some light gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nick – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface user

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Surface tablet for my daughter to use at school and work. It is durable and fast with the solid state drive. She takes loads of pictures for school and work and this is a great device for all the storage and editing she does. With it's light and compact size it is easy for her to carry everywhere she goes. Fits in a medium size purse she uses for everyday use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello - Thanks for sharing! We're delighted to hear that your daughter loves her new Surface Pro 7. We hope she continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s compact, fast, easy to use, and rlly nice looking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying the speed and compact design of your new Surface Pro 7. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine runs like a dream so far. No complaints about its abilities, only thing i would critique is that id like the battery life to be a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new surface pro. When he's not on the Television watching his anime, he's drawing on his new surface - he's really talented!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that your son loves his new Surface Pro 7. It's wonderful to hear that it fits his needs for drawing, too. Thank you for sharing your experience; we hope he continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

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