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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Surface Pro 7's portability, responsive touch screen, and strong performance. Many appreciate its light weight and long battery life, making it ideal for travel and everyday use. Positive feedback also mentions the fast SSD and ample power. However, some users note that the device can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 173 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet you can buy. It's powerful, fast, and a computer in a tablet. I highly recommend it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to recommend Surface Pro 7 to the community! We always love to hear that our customers are enjoying their new Surface, and we hope you continue to enjoy yours.

      Glad to have you apart of the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    best notebook for the road

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the road light and good battery life easy to convert to tablet touch screen very handy even in notebook mode

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ian,

      Thanks for leaving a review! We're thrilled to hear you've been enjoying your new Surface Pro 7! Since you've been enjoying your Surface in tablet mode and utilizing your device as a notebook, we highly recommend checking out Surface Pen if you haven't yet! You can learn more about Surface Pen and the ways it can add to your Surface experience here: https://www.bestbuy.com/site/microsoft-surface-pen-poppy-red/6376778.p?skuId=6376778.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Packs a punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high res camera, very powerful yet compact. bought this to upgrade my SP3.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and compact. Fits the need while on the go

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast WiFi, fast boot-up, great with Surface Pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a standard laptop for Zoom and Whiteboard, but all the mousework was bothering my wrist. So I wanted to switch to a pen for drawing, navigation, and input. I experimented with an IPad Pro 12.9, a 13” Surface Book, and this Surface Pro 7, which proved the clear winner. Better performance than the IPad Pro, and better maneuverability than the Surface Book. I love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you love your new Surface Pro 7. We're glad that you're a fan of its overall speed and versatility, too. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Happy with my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, great performance. Love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 7 windows home OS is a great option for a tablet device. It is has fast response times and light weight. It is all about your needs. I would not recommend the Pro7 if your wanting to VPN into a business. You would have to spend the extra $ to upgrade the to windows pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redesign needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but Microsoft should have redesigned it. It’s exactly same as 4 year old surface pro 4.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface anc I love the light weight versatility this device gives me. A tablet or use it with a keyboard. I hours the battery life is better but keep your power cord close as it turns off quickly after skirting you to low battery

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Speed and smooth browsing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Surface Pro. It is so fast, its like a jet taking off. It I highly recommend it. The reason I wouldn't give it a 5 star is that is too slick, it can easily fall off one's hands. So one necessarily had to buy insurance (which is expensive) if you want to own this device and have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Replacing Surface Book 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Book 2 failed in 18 months. I am trying the surface pro 7, I am hoping, It will be a reliable product. Pros: 2 in 1, easy to carry. It works on my older software Cons: Battery life, switching between tablet and desktop is not smooth, touch screen is not as good as ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    outstanding purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully equipped laptop with the convenience and portability of a tablet. easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great table with some speed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 7 is a great tablet. I replaced my IPad with this and totally love it’s features and speed. The screen was flickering at first but that ended up being a windows setting (I hope)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    decent entry level tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this tablet, but I needed to return it as there wa no longer a surface keyboard available (sold out) to pair with this tablet. I need a convertible/2 in 1, not just strict tablet use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a laptop to edit my UW photos when on a dive trip, and this computer works perfectly for it. The plus is that it also weighs very little, which is huge with some airlines in terms of carry on baggage allowance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing! It's wonderful to hear that its lightweight and portable design make it a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Laptop I've owned.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been brilliant purchase. Best laptop PC I've ever had. Plenty of power and features, and runs all of my applications. Software upgrades have for the first time been painless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacing My Former Surface with this Stallion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new and improved version of a long time workhorse. I am really happy with this machine, fast, flexible, and a complete replacement for laptop and desktop. Works perfect casting to TV's and projectors. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Mac-like full windows/tablet combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true windows computer and tablet in one. This is a replacement for an earlier model. I looked at many alternatives but couldn’t find one that could match.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought that it would be. Excellent design. Better than an iPad Pro with a magic keypad. Greater screen adjustability. The battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    FavoriteTablet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value now that it's last years model, but its still a great light machine for every day use. The keyboard is a bit hard to find though.

    I would recommend this to a friend
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