Customers commend the Surface Pro 8 for its portability, screen size, and performance, with many praising its lightweight design and long battery life. Positive feedback also highlights the device's sleek design and speed. However, some users experienced issues with the keyboard, USB port limitations, and occasional overheating. A few customers also noted the high price point as a drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-286 of 286 reviews
Rated 5 out of 5 stars
Great laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop! Works for school work. Battery life is great
I would recommend this to a friend
Cons mentioned:
Keyboard
Rated 1 out of 5 stars
DO NOT PURCHASE THIS PRODUCT
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT WASTE YOUR MONEY ON THIS PRODUCT!!! Please!!! I got the surface pro 8 on Christmas 2021 as a gift and it has had problems twice since then. In September 2023, upper part of the screen stopped working and I sent it to Microsoft to get it fixed and paid around 350 since my warranty had expired. They got it back to me in about 10 days. NOT even 2 months later the keyboard stopped working completely and they have the audacity to tell me to purchase a new one or send it again to get fixed if the keyboard is not the problem. I am in school and don’t have the time to be having problems with my laptop or sending it out to get fixed and having to pay out of pocket every time!!! Such an UNRELIABLE product and even worst service!!! Never will I buy Microsoft again!!!
No, I would not recommend this to a friend
Pros mentioned:
Screen size
Rated 1 out of 5 stars
Worst purchase I have ever made.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is quite literally the worst purchase I have ever made. And I don't usually take the time to write reviews.
I work from home teaching classes from Zoom. The $200 HP computer I had before worked perfectly, no issues. I thought the touch screen capabilities of the surface would be nice. It is, but definitely doesn't outweigh the fact that Zoom crashes on the surface 4+ times EVERY DAY. This computer cannot run with more than 4 tabs open at a time.
Like I said. Literally the worst purchase I have ever made.
No, I would not recommend this to a friend
Cons mentioned:
Keyboard, Software
Rated 1 out of 5 stars
waste of money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
-I bought this device a 3 months ago thinking it will be good, but the first unit it keep getting lag and turn off randomly.
-second one (I'm currently using and will be trade-in for a gaming laptop instead) keep getting software issues like the other day the speaker stop working then the screen kept glitching very 10 minutes and then while i was trying to do my homework, tried to turn it on, it wouldn't turn on, 5 min later when I forced it to turn on it reset after it finished IT RESET AGAIN FOR NO REASON AT ALL
-I'm going to trade this piece of crap in for a gaming laptop as soon as possible this thing was a waste of money. My old ipad (lasted 4 WHOLE YEARS until the software kept getting bugged and i had to get a new device) did WAYYY better than this crap which i only had been using for 3 MONTHS
BEST BUY COULDN'T HELP ME WITH ANYTHING, couldn't return my device AND THE TRADE-IN PRICE WAS TERRIBLE 300$ of trade-in value (while this is the newest version), while my old Ipad (being 4 years old) got 350$ trade-in value
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Satisfied customer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup, easy to use. The store associate was very helpful in getting to understand what I was looking for, showing me various option and explaining the differences.
I would recommend this to a friend
Rated 1 out of 5 stars
terrible battery life!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
battery life is terrible. never buy open box (demo model where plugged in and on continually) again.