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Customer Ratings & Reviews

Your price for this item is $242.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 9's ease of use, light weight, and performance. Many appreciate its portability and sleek design, finding it convenient for both travel and work. However, some users experienced issues with the keyboard and reported concerns about the battery life. The need for a separate keyboard and mouse was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 99 reviews
  • Rated 5 out of 5 stars

    Solid Windows PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid Windows PC, big enough SSD and enough memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth and easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I feel so professional using it with my clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for great price. Good quality. Does all i need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Great but not good enough for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a very integrated tablet pc with a stylus that works great this is not for you i ended up taking it back for a samsung tablet pc instead needed the flawless integration and seemlees file transfer from phone to pc device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. As will many newer models of technology, there are not any headphone ports or USB. This is frustrating as it requires a separate purchase for an adapter. Computer itself working smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SurfacePro9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I have no problems with it. It will take the place of my chrome book and iPad which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase of my surface pro 9 Tablet.. I appreciate the fine customer service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best guys I’m telling you clean good quality the excellent battery live

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing Responses for Audio Recording

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only applications I used were Adobe Audition, and Google Chrome. Both of these completely maxed out the RAM on the computer. Causing it to run slow and be difficult to operate as well as causing the applications to crash in the middle of projects. I decided to return it and upgrade to the 16 GB Core I7 Surface. The battery was also consumed by 30% after only an hour of recording vocals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9 > iPad Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the tough decision to switch from my iPad Pro and haven’t looked back. The surface pro 9 gives you the functionality of a laptop in a tablet. Love the windows 11 platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New colors look great Design and build quality are top notch Type Cover keyboard is excellent High resolution webcam. ssd easy user upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very powerful package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very powerful computer, perfect for travel. business or pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to complete online classes love how to can be used as a tablet as well for late night reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome exercise, the team at Best Buy where so great. They assisted me all the way through my shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my surface pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college student, I strongly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the 16GB version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface was nice but ended up returning for the i7 16GB version. I love it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It has made doung real estate transactions a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Quick easy setup out of the box lighting speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has trouble connecting and pairing to Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and Useful for when I start college , will use for multiple things

    I would recommend this to a friend