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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 907 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Light weight. Easy to use. Great screen graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer! Probably the best computer I’ve ever owned! I’ve had it for over a year now and have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great performer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and performs well! A must Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no "spectacular" feature

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a while. It performs very well. There is no "spectacular" feature that would wow anyone. However it is a tool and as a tool it works and well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Lightweight. Better than using a laptop in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Ive had it for a year with zero problems!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already wrote a review on this but here goes. A big bite packed in a very smooth operating portable device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable Powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 9 is an excellent laptop for anyone on the go. You will need to purchase the separate keyboard but at least you can pick your color and optionally one with a pen holder\charger built in. The power and versatility of the Surface Pro 9 can handle anything but intense 3D games. You may also need a USB-C to A adatper if you have older drives you wish to plug in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this gadget for almost a month now and have been enjoying it more than I thought I would. The few things I don't love about it: it is ALWAYS hot while being used and charging, you have to buy everything separate (pen, keyboard, cover, mouse...), and the magnetic charging port drives me crazy (it comes unplugged with minimal movement and latches to the outside of the port so it looks like it is charging but it really isn't).

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a Microsoft Surface Pro 3 about 8 years ago and I didn't have any issues with it until I accidentally dropped it last month. So far, I happy with the Pro 9. Having the Microsoft Office 365 subscription made transferring the files from my old device easy and painless. I only knock on it is the fact that the keyboard and pin are sold separately from the Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro works great. I love being able to use it as a tablet and a computer. It makes drawing and sketching easy when I’m working in tablet form.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tablet/laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet/laptop. Easy to set up and use for home or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 9 aka EASY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about technology and have felt challenged in the past about being able to learn...but Microsoft Surface Pro 9 is so user friendly and easy-to-use. I am discovering all its multiple uses w or w/out the key board. I am truly pleased w/ the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light-weight platform that exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and it works great. I would compare it to a traditional laptop. The screen is the size of my macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well-performing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well for the price. Was able to get a price match guarantee after purchase online with great service. I prefer this over an apple branded product since it has full capability of a laptop computer with the flexibility of a tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    I love it but don’t love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and definitely the best surface to come out but still concerning how the battery life is so short for someone who runs an online business and is a fulltime student this is convenient but doesn’t long enough. Also gets hot when using and it is charging. Minor issues but definitely things to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 9 has an iconic design and a robust chassis that is arguably the best in the business. It has a minimalistic design that can be jazzed up with a different colored Surface Pro Signature Keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great anniversary gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had a surface pro from 2017! When i showed the model to the employee he laughed and said this would be an amazing upgrade and boy was he right! It’s super fast and he can do so much on it. Needless to say he was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does the job and lightweight on top of it all?

    I would recommend this to a friend