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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 907 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super portable and light, still, a rounded PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lo e the fact that it is so light and soportable. I can take it with me wherever I go and still have the full function of a PC. Fir those out there up in age and still active, yrs a must. What if you end of in the hospital, or in bed? And adding an adapter you can add an extra bigger monitor, a mouse, you name it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Raje

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and portable. High resolution screen and good quality sound. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves her Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's second Surface. Her first one lasted forever and she loved it so much that she wouldn't consider anything else except for Surface. Great speed and capacity. She loves the Forest Green model. She was very happy with her Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a dell person. One of my classmates convinced me to go to the surface. Honestly it was a very good decision. It’s light weight and has been able to do anything I need. Only thing I would have done is go with higher amount of Ram.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Awsome love how long battery lif is. Great picture n easy to used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this: my high-end laptop got destroyed by water, and I was stressing out. I did my research and found Surface Pro 9. It's easy for any student to carry and travel with. I highly recommend this laptop and its amazing features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school and easy to carry around for use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 5 out of 5 everything about it it's wonderful I like how the way it's designed. I love the pen it's so much better than the old pen so I will be getting more for my kids that's home school. My son is creating a game he love doing all his game details on the Microsoft Surface 9

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 4 out of 5 stars

    MS Surface Pro 9 - Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast and fits with my work computer set up at home. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User-friendly. Lightweight. Sleek. Classy. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    jr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking device stands out using in a retail store quick acting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with my Surface Pro 9. I upgraded from the Surface Pro 4 that I purchased in 2017. Had some concerns with the USB-c connection and how to transfer files, but ended up using One Drive and Google Drive and that solved my problem. I don't use the stylus, but loving having a keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    On the Surface

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for what it does. The fit and finish is really nice. The speed is more than enough for basic tasks. The screen is vibrant. The storage capacity is very easy to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro and it definitely makes my on the go business run very smoothly, definitely recomend it, and will be buying more as my business grows!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use, slim design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as a laptop. The software is a little weird when trying to use it as a tablet but it works. Just probably not ideal if your main goal is tablet use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer this is my 3rd Microsoft computer and will continue to buy. My son have one I use mines for work for the past 7 years and never had a problem the one in giving a review is my son computer he use it for his high school classes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface pro 9 is awesome!! I had to take a two week trip to Australia and it was amazing for doing homework for college, drawing, and connecting to my home pc for 3D modeling.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for field sales people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this computer on many levels. The size is impressive and great for displaying to customers in the field. It’s fast, intuitive, and the keyboard feels natural. I would highly recommend it for sales professionals who see customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been mostly using this with the signature keyboard, so I haven't spent as much time with it as a tablet yet. The screen is nice and it works well as a light and portable laptop. I like being able to run real Windows software and browsers and not having to use a crippled phone app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely love my Microsoft surface pro 9. I was debating for months on getting it because the reviews were all so different on opinions, Especially because it is my primary laptop for college courses. I am a business major and it has worked great. No issues at all so far.

    I would recommend this to a friend