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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 907 reviews
  • Rated 5 out of 5 stars

    Love, Love, Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this powerful little thing! It's exactly what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devin Harrison’s Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very flexible and easy to work from different locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my best experiences at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Would purchase again if needed. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great personal use laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for a simple laptop use. Not the best thing if you really need to get work done, but great for a personalized laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Grad Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic grad gift! Everything my student needs for grad school!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SurfaceProp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but how much. Screen wuality could be better. Maybe I am just too used with 4K quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    President

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ME Surface is an adequate platform to execute business needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, Love it! Definitely recommended.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good win table

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best windows table, need keyboard and pen, but xpensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid device to use on the go and at home. Very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everyday use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but battery life does not last as long as expected. Would give it a rating of 4.5 stars overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC user dream

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PC user this is a perfect investment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately Microsofts claim of 15.5 hours of battery life is far from what the computer actually gets. With general use without graphics heavy programs or gaming the best I have obtained is about 6 hours. If you like to use Chrome or Google docs the battery life drops to around 4 hours. This makes the Surface all but useless as a tablet computer. For travel or work away from home the lack of battery life makes it necessary to carry the charger at all times and requires charging whenever the opportunity is available. Otherwise it works as a tablet computer should. The only other quirk it that you will have to put the computer to sleep if you want to change from the physical keyboard to tablet mode. Microsoft is aware of the issue but has not resolved it. Overall the Surface 9 Pro has been a disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't use anything else for my job (sales) highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money! It’s the best investment I’ve made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review MPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd S Pro. Need I say more? Did like the previous charging stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DQ CEO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it's good ease to work work Fradley light wheat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lap top love it! Use it for school and traveling

    I would recommend this to a friend