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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 907 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing gift for college students

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it folds. It was a gift and works perfectly. Bought it on sale with the Pen and keyboard. Easy to use and perfect for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work and it's worked out great. It's easy to travel with and connects easily to my monitors in my office. There was a systems issue but it was easily fixed by IT.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Surface Pro 13, and I absolutely love it. I also own a Mac, but I find myself enjoying the Surface Pro a lot more. It’s incredibly versatile, making it perfect for both work and school. Just feels very natural. Whether I’m taking notes, sketching, or navigating through my tasks, the Surface Pro handles everything with ease. It’s lightweight, portable, -Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop replacement giving me portability and a touch screen. I've replaced a few of my teams laptops with these and they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing 2 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Pro 3 finally gave up so it was time for an upgrade. Absolutely worth it, combined with the Surface Signature Keyboard & Slim pen you got a powerful yet small / slim device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet-laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new surface pro. It’s easy to use, lightweight and compatible for all my school and work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight ultra portable and Powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a surface pro! Fabulous device. Bought this one unseen open box and returned due to bad condition, but picked up another open box one that was fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry tablet, but not enough RAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface itself is well made and easy to use. The speakers are loud enough for watching a movie, but won't be booming across a room. The video is clear for virtual meetings like zoom and such and works great. Travels really well. Charges with the included power brick or USB C power delivery, so if you're traveling you may not need to bring multiple chargers if your phone/etc also charge with USB C (just get one with enough wattage) The screen smudges a good amount which is to be expected with any touch screen device, so have a wipe cloth handy. The biggest drawback is the 8gb model really isn't powerful enough. With simply running windows and Firefox with just a few tabs, the machine is about maxed in the RAM department. If you want to do any real work and multitasking, you'll definitely need to step up to the 16gb model at minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and the color is spot on to what I wanted and what showed on the options button! Wouldn't want any other tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Port selection

    Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is a good product i bought first gen surface pro this one has no usb ports so that kind of dissapointing. Overall it fits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect speed and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty fast. Size is perfect for travel and the dock works well for use at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet/laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to set up and super easy to look up items quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9 Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 9 has almost the full function of a desktop with complete portability of a tablet. Excellent combination with the attached keyboard. Fully functional apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Needs more software enhancements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent work laptop. Good for non-heavy processing tasks. The battery capacity is not amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My baby girls gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this thing all the time. She takes it wherever it goes. Its light and its her favorite color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Adjustability & Durability!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size!! I also love that it has a detachable keyboard and a touchscreen. The adjustability of the screen is sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Port selection

    Rated 4 out of 5 stars

    Classroom Need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. As a professor, it has been heavenly to use in a classroom to write without constantly having to erase as well of how portable it is, only issue with it lack of traditional ports such as hdmis but having a dongle is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Experience Unmatched Versatility with the Microsof

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience Unmatched Versatility with the Microsoft Surface Pro 9! I recently got my hands on the Microsoft Surface Pro 9 - 13" Touch-Screen with the Intel Evo Platform Core i5, 8GB Memory, and 256GB SSD in the stunning Sapphire color, and it has been a game-changer for my productivity and creativity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to previous Surface Pro…lightweight, fast, great storage, processor speed, display and graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Dell user. I had not bought a laptop for a while due to work laptop access. Had been looking and I had been watching the Surface for years. Finally, went and talked to sell representative and gave a demonstration. I was sold even more and very pleased and very comfortable with my new laptop. Geek Squad helped as well making sure I knew how to work everything I was use to working. Very sturdy, easy to change from tablet to laptop. Screen or picture very clear.

    I would recommend this to a friend