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Customer reviews

Rating 4.7 out of 5 stars with 871 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Pro 9's portability, describing it as lightweight and easy to carry, making it ideal for those who are always on the go. They also appreciate its fast performance, sleek design, and high-quality display. However, some customers have concerns about its battery life, with a few reporting issues with swelling batteries. Others mentioned that the price is high for the offered specifications and that it could benefit from additional storage and traditional ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 871 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Perfect for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have picked a better option for college. It's light, and easily portable and my favorite part it how you can use it to type your essay one minute and then take off the keyboard and zoom into pictures from online textbooks the next.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is excellent, exactly what I needed. Speed is great, touch screen is responsive without it being slow and if you do find it slow it’s easy to look up system settings and customize how you want the device to run. The battery life is subpar, but the charging time is extremely quick and gives you an exact time estimate when the device will finish charging which is amazing, so as long as you carry your charger around you’ll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portable

    Rated 5 out of 5 stars

    The Microsoft surface pro 9

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a day trader and anime enthusiast. The surface pro 9 is by far my favorite as the response time, refresh rate, and amazing graphics are of the utmost importance in my experience. Highly recommend if you are looking for a portable Microsoft product with incredible performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Combines Busy Work Life with Personal Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use when I go to my boyfriend's house, rather than showing up with a big laptop bag. I felt the laptop implied I was working while hanging out. With my Surface Pro, I get cozy on the couch while he's watching football, and work on personal stuff, or work items. My laptop screamed "I'm working!", this doesn't. He likes using it too. I started to use my Surface Pro more than my laptop at work. I use it while training to easily circle errors, underline sections, write on electronic document, etc., All things I can't easily do with my laptop. I love it. It helps to combine my busy work life with my "less busy" personal life. We're all trying to cram a lot in, my Surface Pro helps me do that.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love it! Recommend it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for about 2 weeks and so far i have no bad things to say. It has good battery life and it is very stable. I have not had any issues with this device. I really enjoy that I have the option to use the pen or just touch the screen. Love the compactness of everything. Hopefully it keeps running well for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid piece of hardware!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of hardware. I am a fan of Apple hardware, in particular their desktop/laptop computers, mostly because of how the sourcing of the various components are sourced to work specifically with the OS. Microsoft finally figured it out! Early on the Surface was pretty good but the mobile processors S1 and S2 CPUs were simply not up to the task of desktop computing. I loved the format of the Surface Pro X from the beginning but it lacked the processing power of other Surface devices. Now with the format of the Pro X combined with a powerful Intel processor this Surface Pro 9 is ready for prime time. We only issue these Microsoft Surface devices along with Surface Laptops to our users for remote work. Finally dependable/functional hardware that works in our enterprise environment. I highly recommend this product. Yes, it cost more than other brands but I am firm believer that you get what you pay for and this Microsoft Surface Pro 9 is worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best gift ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is extremely happy with her Microsoft-Surface Pro 9. The setup was easy and it is user-friendly. Easy to pair with other devices and is lightning fast!! The sapphire blue color is beautiful too. It will be a big plus for her with work and leisure!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Microsoft surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technology has completely changed my life for the better. I use it mostly for school and my business. However, this can easily be a home tablet/computer. Just remember that this is a computer with tablet qualities, not the other way around. The pen is always finding ways to make my life easier and lets face it its just fun and sophisticated.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    YOU NEED IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second laptop and its everything easy touse for beginners and so lightweight to carry anywhere the fact that it could convierte into a tablet and the pen omg the pen is my favorite accessory this had become my everyday use i dnt leave the house woth out it if ubare lookong for a new laptop for school/college this is the one its a must have 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty in Green

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface Pro that I buy for school. I absolutely LOVE it. Its very light, and easy to travel with. The battery life is also long!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Microsoft Surface Pro 9

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro 9 - 13” tablet is excellent for both everyday light office and personal computer tasks. I recommend it for anyone looking for a table with true laptop capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love my new Surface Pro !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface Pro! Added a docking station so I can see on my external monitor . So so great not to lug my 17” HP Envy around all the time . Life changing . New red keyboard is awesome too . No more boring graphite or black keyboards :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device - best 2 in 1 (laptop and Tab)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this product. It’s perfect for my day to day browsing , excel , power BI, reading and notes taking . I have also bought surface pro signature keyboard with slim pen 2 , which makes it great productivity machine and they bring your MS office experience to next level. Taking notes is so fun with slimpen2 . Overall I like this product for my browsing, basic photo editing , power BI and MS office .

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love my tablet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tablet, needed to study while working and this is better than carrying a big laptop and it works just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro i5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tablet/computer to use for low power tasks. It has been impressively fast for an i5 computer. Although, I would not find this computer nearly as useful without the keyboard and pen. Additionally, the Surface pro pen does not work perfectly with this computer as it often creates typos or makes mistakes with certain commands. The display is very clear and the touch screen is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Lightweight and mega efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact you can accomplish so many things on one screen and it is very lightweight perfect for college or remote jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product helping keep organized to take the lsat great battery life, very durable with a protection case. If you have a pen to go with it magnetically connects to your computer so you keep up with the pen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this so much the color was def an impulsive choice and other than that i use it for school and the microsoft office compatibility def helps for my major

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Perfect Versatility & Durability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Very versatile. The kickstand is tough as heck. Snappy processor. Solid battery life. Perfect for students or professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnt recommend more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the surface pro 4 since it came out. Upgraded when the battery finally went out on me and i couldnt be happier. This is such a sleek machine. Its perfect for my school and research needs. Absolutely love the surface pro line.

    I would recommend this to a friend