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Customer Ratings & Reviews

Your price for this item is $1,699.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 29 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the Surface Pro 9's size, finding the screen to be just the right dimensions for both work and portability. Its performance is also praised, with users reporting it handles various tasks with ease. The ample SSD storage is another frequently cited positive. Overall, the device receives overwhelmingly positive feedback regarding its capabilities and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tablet, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service & product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup experience amazing. Smooth and friendly process. Customer care team helped me to change the pickup date.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The color is different from what I ordered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface itself is good, and I'm okay with it. However, it was supposed to be black titanium, but it came in silver. When I was purchasing it, I told the Best Buy online staff to make sure both the keyboard and mouse matched the color of the Surface. Now, I have mismatched devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of the laptop to convert to a table for presentations and back to a laptop to conduct business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for travel. It is lightweight and so user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product literally plug and play…. And internet order pick up was easy and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buenísimo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical computer with a lot of options and easy to handle for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience w/BestBuy selling MSFT Surafac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience w/Best Buy. When you see the image and read the text that describes the product..it doesn't mention that the device does not include keyboard. So, you expect to receive a complete computer, as I had in the past since I've bought over 5 MSFT Surface for my office. This is a misleading advertising

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totaltech a no show.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Total tech failed to do my ms win 11 upgrade to win 11 pro.

    No, I would not recommend this to a friend
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