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Customer Ratings & Reviews

Your price for this item is $1,247.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 685 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 685 reviews
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Throw out all your old heavy awkward laptops!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect device for work, school and personal use. So lightweight and easy to use. I still do not know all of the features it has yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small and light.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. All the power I need and more for a tablet. Probably more power than any tablet needs. Cost was a bit much for what it has, but it is small and easy to cary. The keyboard should be included as well as the pen but they are not.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, there is nothing I don't like about this computer. It is a great size, not too big and not too small. The processor speed is way better than my last laptop. I love the removable keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touch screen

    Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I needed something Like this on a recent vacation because I was going to have to do some work. As it turned out, I needed to do something and file it in a searchable PDF. The Surface Pro 9 allowed me to do that with absolutely no problem. Great on Wi-Fi also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touch screen

    Rated 5 out of 5 stars

    Best tablet/laptop ive had to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ive this surface pro 9 is great. I like that its a touch screen and can operate as a tablet, and with the optional keyboard and pen it turns into a laptop. Very versatile, im a property manager so it has tons of options

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and performance is superb. I like the product as it is sleek and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Better Than I had expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this considering I had to buy this tablet due to my Ipad I had purchased did not support Adobe products. Hard to find a adequate case cover that is fun and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    GREAT FOR COLLEGE AND TRAVEL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son who is in college. He Loves it. He said it is light and is a work horse. He does not use for gaming. He has a different laptop for that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great portability and power!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro's! Lightweight and very convenient. More powerful than you realize. We've used a surface pro for the last 7 years and will likely buy another when this one becomes obsolete.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Nice surface. Very fast and powerful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice surface. Very fast and powerful. Thin and light and makes for a great travel computer with the keyboard. Display resolution is amazing and connects quickly to wi-fi. Windows 11 home takes some getting use to though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for about 2 months for work and it’s been great. My work involves a lot of typing texts, using browser based content editors and research online so I leave dozens of webpages open for a long period of time but it doesn’t get too slow and the battery lasts long enough. The only issue I had was that the speakers are slightly off balance (left speaker is a bit louder) but I checked another surface at the store and it had the same issue so it’s just designed that way and not a defect. I adjusted the balance in the Windows setting and have been able to forget about it since.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    2 thumbs up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface pro has been amazing. The ease of use, pen built in to the keyboard & the battery life have all impressed me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface and definitely the most powerful one I've had. Love the ease of use and portability. I highly recommend this over a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Seconds Please!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface Pro. I love the slim design and easy customizations! It was really eay to transfer all my files from my last Surface Pro

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a slim laptop since I’m always traveling, this was the perfect size and works great with Dropbox and Microsoft products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface. I use it for travel - easier to use at work and connect to corporate network and way easier to download my trip pictures when traveling for fun. The last one I had lasted 7 years before I had to buy again, so will be sticking with the brand line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro 9. I travel for work, and the compact design is ideal. It still has all the power I need when using Adobe Creative Suite.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    PC For Small Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting a small business and the Surface Pro 9 has been everything that I need. seamless connection with no delay from tablet to monitor with the adapter. Easy set up runs fast

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system in a small package. Powerful and diverse. As a tablet or attached to keyboard as a computer. Touch screen also. Perfect for 1st year LSU student and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Love this !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop for school. It’s lightweight and the screen is just the right size.

    I would recommend this to a friend