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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 684 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 684 reviews
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Absolutely perfect!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed, battery -and overall performance!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works very good, I recommend this kind of computer, not big, not heavy, very good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer. I'm upgrading from a Surface Pro 7 with similar specs and the screen is awesome. Love how the bezels have been reduced and now includes two USB-C ports. Everything else feels familiar. I'm still able to run music production software. Battery last longer than the 7. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift from my husband because I like to watch movies from my phone, but this is so much better. Light weight and easy to move from room to room and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Cool computer and works well.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from my Dell XPS 13” to the Surface Pro. Somewhat on a whim. Wanted something a little more mobile and touch screen and had heard rave reviews of the Microsoft Surface Pro. Very handy laptop to have and works very well. I will say it does, at times, lag my older Dell XPS but nothing that interferes with day to day function. It also doubles as a game pad for my kids from time to time as they can use the touch screen with ease and functionality. For what I expected and needed it checked all the boxes. The attachments and stylus is also a plus but are sold separately. As a last note. I still remember the days when Apple consumed the user market for a long time because Microsoft couldn’t get a decent OS working. No more having to Defrag your non apple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touch screen

    Rated 5 out of 5 stars

    Portable and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system love the portability and speed.love the touch screen and pen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Surface pro 9 rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro 9 is awesome, it’s faster than my brand new HP all in one desktop with an I7 intel processor and I love my Desktop. It’s light fast and does everything my desktop does. Want a great computer to carry around you can do no better than this machine 10 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Worth the monies!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange my 8GB SP9 to this 16GB version, worth all the money IMO. Fixed all the problems I was having with the 8GB version or maybe it was just a bad unit? don't know but with this 16GB version is exactly how I expected the SP9 to perform. I needed a portable PC that could fit my lifestyle and this did not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the fact that it's sleek and comes with Windows 11. It's a great tool for taking notes too. Would have preferred I could get the keyboard and pen for the price I paid though rather than separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet computer. Would highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. I'm able to Game On It and do everything that I want to. It holds a charge decently well and has plenty of power. I am going to be upgrading the storage to 1 TB as soon as possible. Other than that everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great powerful machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price at $500 off for black friday! I had the surface 7 that I traded in and I loved that PC. The Surface pro 9 has the power I need to run complex spreadsheets, MS Flight Sim, and so much more, I love my SurfacePro!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No compalints, high quality.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has served our needs well. While it doesnt do one of the things we originally wanted which is more googles fault than anyone else's, it does a lot that we didnt want until later. I'm happy to say that this was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    High Potential for Greatness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my surface while I had it! (About 1.5 yrs) It was super portable and sleek, and very easy to use. My only issue is that it's next to impossible to fix (per my geek squad appt). After my 1.5 yrs of having it, the bottom right 1/6 of my screen started glitching and is now being checked. Just very unfortunate for having it for such a short time. But other surface users I know have had great experiences! I just ended up with the dud. All things considered, I would HYPOTHETICALLY purchase again, granted someone could tell me that they would be easier to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Slick, Sexy, Impressive, and Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in love and impressed with the Surface's for several years. They are slick, sexy, powerful machines capable enough to accommodate two 4K monitors other laptops (I've tried a lot) cannot without a whimper. All the other laptops immediately amp up the fans to an annoying level. Not Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Powerful Computer/Tablet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Pro 9. I use it as both my main computer and as a tablet. It has great versatility! It's as fast as the Macbook Pro I had, but I think it's easier to use. I added 2 additional monitors so now I have a great workstation that gives me everything I need to do shcool work, trade, and do my job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Work device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my work laptop and so far so good! It’s been able to keep up with my daily demands and larger projects I’ve been working on. Easy to travel with and recommend to anyone that wants the ease of carrying around with minimal weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Weight

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Really like how light it is and easy it is to use and reprogram to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A Suitable Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface Pro. I reluctantly updated my SP3, which I loved, but I am glad I did. The SP9 is faster and smoother, and allows me to do some digital darkroom work in it. As a Microsoft product, they don't make integration of the Google ecosystem easy, but it can be done. Disappointed to learn that the keyboard and pen are now add-ons (they were included with the SP3). There also seems to be no product-specific docking station available, just generic ones. But I have managed to piece together the hardware and software to replicate my previous setup. Hope it lasts 9+ years like the SP3.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on recommendation from a local community college. This is what they use. I received great service and I love this product. Light weight and so easy to set up. Sales associate also gave me some great tips to insure I maintain the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Throw out all your old heavy awkward laptops!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect device for work, school and personal use. So lightweight and easy to use. I still do not know all of the features it has yet.

    I would recommend this to a friend
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