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Customer Ratings & Reviews

Your price for this item is $2,339.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 74 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's ease of use, particularly its portability and lightweight design, making it suitable for various tasks. Many appreciate the device's powerful performance, ample RAM, and excellent battery life, allowing for seamless multitasking and extended usage. The responsive touchscreen and included pen are also frequently praised for enhancing the user experience. While no significant drawbacks were reported, the positive feedback highlights the Surface Pro 9's strengths as a versatile and efficient device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Surface. Everything came in when promised and all worked flawlessly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Device without Standing by Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System received had faulty bluetooth and bluetooth does not function. Brand new device and within 2 weeks of purchase completed 2 geeksquad remote sessions without resolution. Now they want to 'work on it'. Ok, when I can get the time off work. How about a replacement? Rather than purchasing a device that has to be tinkered with or repaired in less than one month of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it ❤️ !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it for my Reaa Estate business and so far I am impressed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful but has flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet runs great, and it handles multiple open programs at once. However, it will constantly drop your internet connection. I've done everything I can to address the issue but, it will still drop the connection hardwire or wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate versitile oc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built pc, capable of most task, small with no compromize.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STILL WAITING…….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this surface pro a month ago and paid for next day shipping. It’s been a month of waiting, from failed deliveries to unable to pickup in store. What is going on with this item?????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good Product, Bad Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shilping got delayed for weeks. I didn't want to wait another month or more so I cancelled my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    Top notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Surface tablets since the RT. My model is the 32gb, 1tb, i7 model and it rocks. I needed something to handle Bluebeam Revu, this tablet doe's so easily while running BOINC Rosetta in the background along with other apps. Great tablet, keyboard, pen combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our high school graduate to use at college. She loves it so far! We added the keyboard, pen, and hard case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro 9 great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as my desk top is a Dell and similar functions, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my third Surface!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, my third Surface. Geek Squad tech was wonderful in migrating my files and programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SP9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this surface pro is excellent, fits all my needs that I need to get done for work! thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 1 out of 5 stars

    Dont spend this much on a tablet get a pc/laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How is it that a tablet pretending to be a computer/laptop costs this much. It doesnt even have a graphics card in it nor will it ever beavle to do as much as a laptop since tablet are always restricted. Also for that you could build a waaay better pc or laptop with an I9 cpu, with more ram and a high end graphics card. Intergrated cpu graphics could never par with an actual graphics card. This is just crazy expensive and feel that its a bit predatory and deceiving. Especially for 2200$ just crazy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How much more is the keyboard,pen and case ? Bundle

    I would recommend this to a friend