Customers are positive about the Surface Pro's portability, battery life, and build quality. Many users find the device performs well, with a fast processor and a bright screen, while remaining lightweight and dissipating heat effectively. However, some customers are negative about the limited port selection and the storage capacity. The form factor of the 12" screen is also a point of discussion.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 137 reviews
Rated 5 out of 5 stars
Review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfyed with my purchase. Very pleasant people that took care of me in the store
I would recommend this to a friend
Rated 5 out of 5 stars
No complaints!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and price. I brought the surface computer 12 for my wife as a Christmas gift. This is a upgrade from my surface computer which I still love.
I would recommend this to a friend
Pros mentioned:
Battery life, Portability, Processor speed
Cons mentioned:
Port selection
Rated 5 out of 5 stars
Powerful 2-1 Device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Microsoft Surface Pro Copilot+ PC 12 with the Snapdragon X Plus chip and case is an all in one solution and offering from Microsoft. This lightweight portable compact 2-1 device comes loaded with features for everyday tasks that are great for on the go or mobile needs.
Pros:
Lightweight
Battery Life- 7 hours nominal use
Bright Screen
Powerful Cpu
Cons:
Tradeoff from previous Version
Not many Ports
Strains under heavy usage
Review:
My time with this tablet was over a few days worth of work, I had to wait a few days because- it doesn't include a wall plug in adapter just the charge cord. So I had to order me a powerful 65w plug. Once that was in I was off to the races, quickly installation and setup. It allowed me to quickly migrate my current desktop to the device. After all the updates it took roughly 25 minutes to get going.
I was back in business writing in my document which had 480 pages in word, which i did notice it bogged a little trying to load all at once. But after a minute it smoothed out. Now where i had it under heavy usage was playing music, an excel sheet up and my word document, it tended to get a little slow in transitions. I believe maybe it was my data sets in excel i was running.
Overall the keyboard that comes with it is very responsive, I notice they changed the connection design from the upgrade they had last year. It didn't give me any issues , just something I noticed on this version.
Final Thoughts: This device is leaps an bound better than those on the market i have used from other companies. It does the job and it is slick. The screen is super bright in sunny areas so I loved that.
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft Surface 12 inch tablet/laptop.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I found this Suface 12 inch was a superior device and would fully meet all my expectations and needs in a tablet/laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Small Light and Durable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second surface. I had my first for 10 years and the only reason I’m replacing it is that it’s not Windows 11 compatible.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been great to use for school while working a travel job
I would recommend this to a friend
Rated 5 out of 5 stars
definitely recommend
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
it works beyond my expectations, would highly recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Loves It and Amazing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My boyfriend loved his new surface pro for Christmas he was very excited.
I would recommend this to a friend
Pros mentioned:
Battery life, Build quality, Portability
Cons mentioned:
Port selection, Screen brightness
Rated 4 out of 5 stars
Small notebook for all day use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Whenever I acquire new electronics I like to ask myself what it is that I need it for. In the case of the Microsoft - Surface Pro - Copilot+ PC - 12” I was looking for a small media consumption device with great battery life. It was not my intent to replace my performance laptop. One of my most favorite laptops over the years was a Microsoft Surface. This Surface Pro still has that same DNA. The 12” form factor is one of smaller screens and the included keyboard compliments it very well. In the hand the Surface Pro feels premium with its aluminum body and rounded corners. The screen is crisp and colorfull although I do wish it would get a bit brighter. The keyboard has a fabric feeling material on the outside and a smooth soft feeling material on the working side. The touchpad feels very good but maybe a bit on the big side for such a small device as my hand has hits it accidently. The keyboard is responsive and I have no problems with placement or typing feel. I do miss not having a backlight as it would have a nice addition. The Surface Pro is lite and I do like the build quality. There are only two USB-C 3.2 ports but they both support charging and DisplayPort 1.4. There was no included charging adapter although a USB charging cable was included. The Surface Pro has 16 gigabytes of LPDDR5X ram and a 256GB UFS storage drive. That's not a lot of storage but fine for my use case. The Snapdragon X Plus 8 Core processor feels very fast. As this is my first notebook with a Snapdragon CPU I did have some concerns. But in my daily use it has been a non issue. The applications I wanted to install were all available and ran without issue except my bluetooth headphones. They connect and disconnect during video playback and I have yet to understand why. But other than that one issue If I didn’t know it was a Snapdragon CPU and not an Intel or AMD CPU I could not tell you which it had. The full support for Copilot+ PC is still new for me. I plan to take advantage of the new tech so I did want to have it included. I have started some new craft hobbies and I expect to use Copilot+ to help me use new tools and methods and speed up my learning. Finally the primary thing I wanted besides the smaller form factor was great battery life. My performance laptop has a dedicated GPU. It's loud, gets hot and you really need to keep your power brick nearby. None of that is true with this Surface Pro. It is quiet, doesn’t get hot and in my testing I have gotten 10 hours of battery use in a few sessions and still had battery left. This was exactly what I was hoping for and the Surface Pro delivers on my needs perfectly.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 3 out of 5 stars
Surface Pro
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice computer that is compact and great for travel
I would recommend this to a friend
Rated 5 out of 5 stars
Good Buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this due to needing to upgrade to windows 11. Seems to work great! No issues
I would recommend this to a friend
Rated 5 out of 5 stars
Good machine
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good machine. I was updating the one I have. I made sure to get lots of memory
I would recommend this to a friend
Rated 5 out of 5 stars
Suface Pro 12
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, great price - highly recommended!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer! Exactly how we expected and ran as promised.
I would recommend this to a friend
Rated 5 out of 5 stars
Good laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were good to deal with.And was very nice with me. I don’t remember his nam, but thank you for help.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs great, bought combo with keyboard for great price
I would recommend this to a friend
Rated 5 out of 5 stars
Best Microsoft
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Away better then iPad or any other laptop I’m very satisfied
I would recommend this to a friend
Rated 5 out of 5 stars
Portable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for work meetings, portable but also enough power for use.
I would recommend this to a friend
Pros mentioned:
Battery life, Build quality, Portability
Rated 5 out of 5 stars
Great tablet to take on the go!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are someone who is not a fan of the Apple ecosystem and have been looking for something on the Windows platform as an alternative, you might have just found it! I have owned a few Surface tablets in my life, starting back with the original one. At first, yes, they were buggy and were a lot more difficult to use than they needed to be. Probably why Apple won the tablet wars early on. But I have to say, the Surface tables have become more and more refined with every generation, and they are finally to the point where they can give the iPad a serious run for their money!
Out of the box this is a small, yet well built machine. You can tell that its made from quality materials and a lot of thought was put into the design. This package comes with a detachable keyboard which I actually really liked. I was even shocked to see a backlit keyboard as well. I know a lot of laptops that don’t even have that! For ports, you just get 2 USBC 3.2 ports that can also be used for charging or as display ports. For some reason Microsoft decided not to include a charging brick with these tablets. So, you’re on your own for that. I would think for the price these go for, a charging brick should have been included. There is also no headphone jack on this tablet either. I know some people love to have those, and some don’t care. As far as the specs, this one has 256GB of memory, this is not upgradable and there is no option to add additional storage through a MicroSD card or anything like that. So make sure you get the size you need. The screen is beautiful, it’s a 12” screen with a resolution of 2196x1464. It has the Snapdragon X Plus processor and 16GB of RAM. I found that for most day to day activities, this thing has plenty of power. If you are going to try and do more processor intensive tasks like rendering out video or working with large photo or video files it might get a little bogged down, but I don’t think that is really what these are designed for. They have WiFi and Bluetooth as well as front and rear cameras. The cameras aren’t amazing, but they will definitely get the job done for taking pictures or video conference calls.
The tablet comes with the Windows 11 Home operating system. So if you normally use Windows computers in your day-to-day life, you will feel right at home with this tablet. You can install any programs or apps that you would normally use with a Windows machine. But just know that the performance will vary based on what the program is. If you try to use a full blown video editing program, it will not run very well just based on the processing and storage limitations. But for most of your day-to-day office, video streaming, and games that you would find in an app store. If you switch it to portrait mode, then it automatically goes into tablet mode and your main way of navigation is through the touchscreen. I found the touchscreen on this tablet to work amazingly well. It is very responsive and I had no problems with it at all. This tablet is also Surface Pen compatible, although there is not one included with this package.
This tablet also has amazing battery life. Often I go 2-3 days without having to recharge it, and I think I use it pretty often.
This tablet also has a lot of AI features that are built in. Some of the cool features that may be very useful are the live translate feature. So if you put this tablet in between you and someone you are speaking to that was talking in a different language. The tablet will automatically translate for you. That can be a huge feature if you work, or live in an area with very diverse cultures and you often have to communicate with people that speak other languages.
There is also of course the Microsoft Copilot assistant built in. This will allow you to do all of the same things you can do on your regular PC such as asking questions, looking up information, having the program create text or images for you and so forth.
There are also cool AI features built into the camera such as automatic framing which will keep you centered in the frame, portrait light which brightens your face during video calls, and eye contact which will adjust your gaze to simulate more direct eye contact on calls even if you may not be looking directly into the camera.
So, this tablet is packed to the brim with features and power, all in a very small package that is very easy to take on the go! If you haven’t looked at the Surface tablets in a few years, it might be time to check them out again, cause they are definitely becoming a serious contender in the portable tablet world!
I would recommend this to a friend
Cons mentioned:
Port selection
Rated 3 out of 5 stars
Microsoft Surface Pro 2025
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Only two USB-C imports is an extremely inconvenient element of a laptop. The design and accessibility is great though