Monster deals on the tech you wantDoorBOOsters coming Oct. 31.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 248 reviews
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Gave it a second chance and did not disappoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Surface Pro device I purchased following my happiness with the violet Surface Laptop. I bought the Surface Pro to compare it with the laptop and see which device worked better for me for work and personal use. I originally bought the Surface Pro without the keyboard in hopes I would use it as a tablet and occasionally use it with a bluetooth keyboard. BUT after seeing the keyboard, I purchased it and was not disappointed. I actually even purchased a case (I am not noticing many out due to it being so new) and did not like the case so kept it just with the keyboard. Performance: I ended up returning the Surface Pro because as I used it for a day of work (meetings, Microsoft Office suite, data), the battery did not last as much as advertised (only 4 hours for me on a full charge). I also noticed it was EXTREMELY overheating to the point that I could not touch it to put it away. I did compare it to the bigger 13-inch Pro and acknowledge the difference in performance. BUT this is the only model that has this beautiful violet color. I must say the color is more blue-ish than purple. Design: beautiful, elegant, sleek. It is super lightweight and portable. This is it's best perk. Together with the keyboard, its still lightweight enough to fit in a sleeve and take out without feeling its weight in my purse. The keyboard is beautiful with satisfying keys. I am not looking to purchase the arc mouse or the pen as I don't see me using these items. After returning the Pro after a week, I found myself missing it very much. The portability, beautiful color, elegant design made for a perfect companion for travel when I am not using my Surface Laptop. I decided to re-purchase the Pro because I found myself unable to match another tablet like 2-in-1 design to it. This time I will be keeping it and potentially getting a nicer case when one comes out to use as a tablet and maybe a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise level

    Rated 5 out of 5 stars

    A review from an Apple fan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a devoted Apple and Mac enthusiast, never quite drawn to Windows. That said, there was a period—about 15 years ago—when I did explore the Windows ecosystem. If I were ever to choose a PC laptop or tablet, it would undoubtedly be a Surface device. As someone who values thoughtful design, the Surface stands out as the closest thing to an Apple-like experience within the Windows world. Most other Windows laptops, with their often uneven or misaligned trackpads, tend to lack the refined aesthetic I appreciate—one of the main reasons I’ve kept my distance. The 12-inch Surface Pro line is a true exception. It boasts a stunning design, remarkable speed, and a fan-less, completely silent operation with no heat issues. Its excellent battery life is yet another nod to Apple's standards. For those who share my perspective, this Surface is an outstanding choice. Hats off to Microsoft—I hope to see the same level of hardware excellence reflected in Windows itself someday.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Ultra-portable, well-finished, and functional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on the Microsoft Surface Pro 12” (1st edition; Ocean) at my local Best Buy on July 17th. After a few days of use, I can say I’m very happy with my purchase. The form factor is outstanding—ultraportable and easy to take anywhere. Build quality feels premium, and the ocean color is both professional and visually appealing (a nice change from classic platinum). The keyboard is surprisingly comfortable to use and rest on the lap for its size, and the clever 360-degree hinge makes it convenient to flip to tablet mode while keeping the keyboard attached. That flexibility is perfect for casual browsing, note-taking, or just propping up on a lap. The kickstand is solid, and with the keyboard attached, it’s much more comfortable and functional for lap use than previous Surface Pros (which were also larger at 13" and even less stable on the lap). In terms of performance, the 16GB RAM and 512GB SSD are a practical combination for light to moderate productivity work—email, web browsing, Adobe Acrobat, PowerPoint, Word, and Excel apps all run smoothly. I was pleasantly surprised to have no trouble with some of the third party plug-ins designed for the x86 processor. Setup was quick and painless, and my Surface Slim Pen (from my Surface Laptop Studio 2) paired effortlessly and works with both computers seamlessly. This is a big plus for sketching and note-taking. Battery life is adequate but not as great as advertised. The screen, while not OLED, is sufficiently sharp and more than adequate for office work and watching videos on the go. On the plus side, the fanless design means the device stays quiet and cool—no distracting noise or heat, which I appreciate. For anyone considering an iPad for work, the Surface Pro 12" is a strong alternative. It can handle full Office applications and functions as a traditional laptop. If I had to choose between an iPad and this device for productivity, I’d handily pick the Surface Pro 12". For context, this is my backup laptop to a Surface Laptop Studio 2 (64GB RAM, 2TB SSD), yet I’m impressed by how portable and capable the Surface Pro 12" is. A few things could be improved: a 32GB RAM option would help future-proof the device, slimmer bezels would further optimize screen size, and an extra USB-C port would be helpful. And if I had to pick only thing - even better battery life. Overall, I’m a fan and would recommend the Surface Pro 12" to anyone looking for a portable, well-finished, and functional device for everyday productivity tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Microsoft Surface Pro for my daughter as she heads off to college, and I couldn’t be more pleased with the decision. The device is incredibly versatile, functioning seamlessly as both a laptop and a tablet, which makes it perfect for everything from note-taking in class to creative projects and video calls. It’s lightweight and portable, yet powerful enough to handle demanding applications with ease. The touchscreen and Surface Pen support are added bonuses, especially for someone studying in a digital and fast-paced academic environment. Overall, it’s been a fantastic investment that combines performance, portability, and style, ideal for any college student.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 2 out of 5 stars

    Great Potential, But Touchscreen Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Surface Pro 12" to replace my Surface Pro 11, 13" (OLED/1TB), seeking a more portable alternative. The 12" model impressed me with its significantly lighter weight, sleek and compact design, and fan-less operation, making it ideal for travel. At roughly half the price of my 13" version, it seemed like a fantastic value. The LCD screen is really nice, very bright and clear, and the battery life is sufficient for a full day’s usage. Unfortunately, the touchscreen was highly unreliable, working only about half the time, which made the device frustrating and nearly unusable for my needs. I couldn’t determine whether this was due to a hardware defect or a software issue. Additionally, as of July 2025, the 12" model’s recent launch meant accessories like screen protectors and cases were hard to find, adding to the inconvenience. Despite my enthusiasm for its potential, the touchscreen problems and lack of accessories led me to return the device and continue using my 13" model. It’s a shame, as the compact design, vibrant display, and decent battery life were truly promising. I’m hopeful for the second-generation 12" Surface Pro next year, assuming Microsoft addresses the quality control and software issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this surface after using the Go 3 for a year and the differences are so noticeable. The purple color is beautiful but it doesn’t really look that purple in person, more like a gray. I like how copilot is built into the tablet so I can use it as needed, a feature that wasn’t available on my last surface. I’ve had this one for a month now and I can’t wait to use it for my school. It runs smoothly and I haven’t had any problems with it yet. Battery life lasts days for me which is a big plus. I love that the pen charges on the tablet and you don’t need to buy a separate charger for it- something I had to do for my last surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet but needs a keyboard to be a full PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro 12" laptop: Great device for most people that need a tablet and a real computer too! I was a bit afraid of getting a snapdragon device, having heard of software compatibility problems with last year's Snapdragon chips, being this is an ARM based chip and not x86 Intel or AMD. I am coming to this device mostly needing a tablet. I have an iPad 11" and have also owned a Microsoft Go 2 Surface 10.5" tablet. I read a lot on my tablets, and while the surface line are better at being PCs they aren't quite as good as standalone tablets due to the Windows 11 operating system not being a tablet first design. If all you need is a tablet, go for an iPad, you can get one for a lot less than any surface. To really make this Microsoft Surface Pro 12" shine, you unfortunately need to purchase at least the Surface keyboard, adding at least another $150 to the asking price. The Surface Pro 12" is also a bit too high in asking price in my opinion, however if you can get it discounted, yes I got mine on sale, it is absolutely worth it, if you need both a tablet and a pretty good windows 11 PC as well. Just keep in mind, I think most people will need at least the keyboard with this 12" tablet for it to be useful as a windows 11 PC. You could always get a secondary bluetooth keyboard, but I do have to say having the Microsoft Surface keyboard here does provide screen protection while on the go. It however does not work via bluetooth, so you cannot separate it via the magnet lock on the bottom of the tablet and keep working. There are two USB-C ports on the side of the tablet (no charger included, but they do include a usb-c cable). So far, I have had no real compatibility problems with this being a non intel / AMD x86 based device. There are now quite a few native apps one year after Microsoft partnered Qualcomm/Snapdragon on these Surface devices. This very device however, I think is a much better experience than the launch of the Surface 13" devices in 2024. This one runs totally silent, no fans, and with just a great 12" screen size. This screen is not OLED, but I think it looks great, including being brighter. I was not a fan of the OLED one in the 13", it just didn't get bright enough for me. While using this 12" as a reading device/tablet, I think the size is great. I mostly read comic books, and there are a few app options to choose from that are even native to ARM chips on the Microsoft Store. I personally use the app called "COVER" and it is great for reading DRM free .cbr comic books. For me, the 256gb entry level size of storage with the device is good enough, I mostly just keep a handful of documents for reading on my tablet locally. When I am on the go travelling or even need more space, I have a portable USB-C drive for saving files to, should I need significantly more space. All in all, this is what I think Microsoft should have launched with in 2024. My only other gripe is that they should have just included the keyboard considering the MSRP of the tablet itself. The other great thing on this device has been the battery life. I feel it is pretty close to the battery life I get on an iPad Air 11”. All in all, very happy with this purchase. It offers a lot of functionality once you get at least the keyboard with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Balance of Performance and Portability

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE!!! ⭐️⭐️⭐️⭐️⭐️ I recently purchased the Microsoft Surface Pro Copilot+ PC (12” Touch-Screen, Snapdragon X Plus, 16GB/512GB, Violet) and I’ve been very impressed so far. The performance is smooth and responsive, even when multitasking between multiple apps. The 16GB of memory handles my workflow easily, and the 512GB storage gives me plenty of space without needing external drives. The touch screen is bright and sharp, and it works beautifully for both typing with the detachable keyboard and using touch or pen input. The violet color is unique and stylish, which makes it stand out compared to other laptops/tablets. I also appreciate how lightweight and portable it is—it fits perfectly into my bag and is easy to take on the go. Battery life has been solid so far, lasting through my workday without needing to recharge. I also like that it’s designed as a Copilot+ PC, making it future-ready for AI-powered features in Windows. Overall, this Surface Pro strikes a great balance between performance, portability, and design. If you’re looking for a powerful 2-in-1 device that can handle work, school, and entertainment, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact Powerhouse, Ready for the AI Revolution!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newly updated Microsoft Surface Pro Copilot+ 12” tablet is a superb combination of technology and functionality which will outperform many existing laptops thanks to its incorporation of a new 8 core Qualcomm Snapdragon X Plus processor with integrated Hexagon neural processing unit and Adreno graphic processing unit in a very compact form. The solid-state hard drive and low power needs of the LED display, CPU, NPU and GPU make possible up to 12 hours of silent web-intensive operation. The audio quality of the 2 watt stereo speakers with Dolby Atmos sound processing is amazing. Overall, the impression is very sophisticated and high tech – a worthy competitor for iPad fans. Microsoft introduced the Surface product line in 2012 as a Windows tablet. It was the company’s first product which incorporated the Windows operating system and their own hardware. The first products ran tablet-only Windows RT. The early models were somewhat under-powered with limited storage and poor battery life. The next generation added a supplemental keyboard and more processing power, becoming 2-in-1 tablet/laptops. In 2015 the Surface 3 models were the first to run the full Windows operating system and standard programs. Currently there are six lines of devices (Go, Laptop, Book, Studio, Hub and Pro.) The Surface Pro is the most powerful tablet offered and the optional Keyboard with Slim Pen completes its transformation to a laptop form. Consider this outstanding combination of features: • Microsoft Surface Pro Copilot+ 12” Tablet (Model EP2-33676 UPC 196388550616) • Snapdragon X Plus 8 core CPU, 3.30 GHz • Qualcomm Hexagon NPU, 45 TOPS • Qualcomm Adreno X1-45 GPU, 128 MB • 64 bit Windows 11 Home 24H2 operating system • 16 GB LPDDR5x high efficiency RAM primary memory • 512 GB SK-Hynix UFS hard drive • 12” PixelSense 10 point multi-touch-screen display with 2196 x 1464 (220 PPI) resolution • Windows ink workspace/Surface Pen support • 2 watt full-range Aqstic stereo speakers and Dolby Atmos audio processing • Dual studio microphones with enhanced voice focus • Full HD (1080p) front-facing Studio Camera (with auto framing, blur, creative filters, eye contact, portrait light) • 3D IR Camera for Windows Hello facial and gesture recognition • 10 MP Ultra HD rear-facing camera • WiFi 7, Bluetooth Core 5.4 connectivity, Bluetooth LE Audio • 2 USB 3.2 Type C (up to 20 GBps) data transfer, DisplayPort 1.4a (2 4k monitors), fast charging • Sensors: ambient color, accelerometer, gyroscope, magnetometer • 38 Watt-Hour Lithium Ion battery – up to 12 hours active web usage • Requires 45 watt (minimum) USB-C charger (not included) • Kickstand with 165 degree full friction hinge • Power and volume buttons • No fan is required for cooling so the case is sealed • Very slim and compact: 10.8” wide x 7.5” deep x 0.3” thick (tablet only) • Lightweight: only 1.51 pounds (2.28 pounds with optional keyboard/sim pen) • One year warranty on parts and labor So how does this tablet perform? Superbly! It seemed pretty fast when I was using it, so I ran a well-regarded benchmark program (Novabench 5) on both it and four of my other computers to determine their relative performance. This test measures both CPU (general processing), GPU (graphics processing) and data storage rate so they give a good overall measure of a computer’s speed. The four computers included two desktop all-in-one PCs (an older medium powered model with a HDD and a newer model with more RAM, SSD and a more powerful CPU/GPU combination), a well-equipped laptop and a Surface 4 laptop. Finally, I ran the same tests on the Microsoft Surface Pro tablet. All computers were well-maintained, running the latest Windows versions with no other programs active. Here are the results (higher is faster): Novabench 5 Results: 2016 All-in-One Desktop (Intel i5-6400, Intel 530 GPU, 12GB ram, 1TB HD): 619 (base) 2022 All-in-One Desktop (Intel i7-1255, 16GB ram, Nvidia MX550 GPU, 1TB SSD): 1285 (+108%) 2022 Two-in-One Laptop (Intel i7-1260, 16GB ram, Intel Iris Xe GPU, 1TB SSD): 1846 (+198%) 2021 Microsoft Surface 4 Laptop (AMD Ryzen 7 4980U, 8GB ram, Radeon GPU, 0.5TB SSD): 1851 (+199%) 2025 Microsoft Surface Pro Tablet (Snapdragon X Plus, 16GB ram, Adreno X1-45 GPU, 0.5TB SSD): 1441 (+133%) OK, that’s a lot of numbers and technical jargon but the bottom line is that you will find the 2021 Surface 4 laptop out-performed all systems and the Surface Pro tablet was significantly faster than the All-in-One Desktop. But that’s not the whole story. Because the new Surface Pro tablet has an integrated Hexagon NPU (neural processing unit) rated at an amazing 45 Tera operations/second it is far more efficient in supporting artificial intelligence. Even though the older Surface 4 laptop has a higher Novabench score the new Surface Pro tablet is far superior in utilizing the built-in Microsoft Copilot AI. Besides delivering a wonderful, fluid interaction with Copilot, the energy use is far less which enhances battery life. Coupled with the excellent Adreno GPU this produces outstanding performance on games. This little tablet far surpasses any of my other computers in graphics-intensive gaming quality! Now, besides AI and gaming, this is a very capable laptop replacement (with the optional keyboard/slim pen accessory). Put this elegant beauty to work on most business software and it will never even break a sweat. Use it for photo or video editing and it will calmly do whatever you want, no drama. The 2 watt Aqstic stereo speakers and Atmos sound system on this tablet are surprisingly good. I listened to some of my favorite albums from Spotify and the speakers (although tiny) were much better than typical for laptops. They are mounted on the left and right edges, have excellent volume and great stereo separation – they will make watching videos a real pleasure. A major plus for this Surface Pro device is the outstanding battery life. I always test laptops by streaming Netflix series on battery power with a bright screen and high speaker volume. The combination of modem usage, video rendering, screen lighting and speaker volume usually drains most laptop batteries in less than two hours. But this tablet lasted a bit over 10.5 hours before exhausting the charge! That is long enough for five full movies and certainly would suffice a traveler for even the longest international flights. You can thank the ultra-efficient and power-miser Snapdragon CPU and Adreno GPU for that amazing performance. Another advantage for travelers is the compact size (less than 11” wide and 0.5” thick) and very light weight – about 2.3 pounds (measured with the optional keyboard attached.) The tablet with lighted keyboard attached is nicely balanced, so those who like to literally use their laptop on their lap will be pleased. It has latest WiFi 7 which and provides excellent, high speed connection to your network. There is no audio port but it supports Bluetooth LE Audio for wireless headphones. The 12” touchscreen display has superb resolution, high speed video rendering and HDR content support with very good color saturation. The 6:4 screen ratio is taller than the 16:9 or 16:10 ratios seen on many laptops and actually offers considerably more screen area (about 19% more) than the 16:9 screens. This is an advantage when working with Word documents or spreadsheets. Support for the Surface Pen in graphic editing and document notation is flawless. The Microsoft Hello facial recognition and Copilot both work well, as does the webcam and built-in dual microphones. For video calls the tablet offers a variety of useful image enhancement features. The main (rear) camera has good resolution (although most will rarely use it.) What are the possible weak points or purchase issues to consider? • Oddly, no charger is included. You will need to purchase a 45 watt (or larger) USB-C charger if you do not already have one. • Since it uses an ARM processor some applications will run in emulator mode which may affect performance. However, this won’t be an issue for most Office programs. • I would have preferred at least one Type A (for standard flash drives) and two Type C USB ports. I bought an inexpensive USB-C multi-port hub with an HDMI, Ethernet, 2 USB-A and 2 USB-C ports which also allows power delivery to overcome this problem. • I prefer to use a mouse rather than a trackpad so having only USB-C ports is an issue. (I solved it by buying a very nice Bluetooth mouse from Best Buy.) • It would have been nice to have a form-fitting cloth carrying case included (as many other notebook brands provide.) But these are really just minor quibbles. When you consider all of its power and functionality you will agree that the price is very reasonable. I can enthusiastically recommend the new Microsoft Surface Pro Copilot+ 12” tablet for both serious stay-at-home power users, those who need to take notes at meetings and for those who desire a perfect travel companion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase EVER!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Microsoft Surface Pro + Copilot! The color is so pretty to look at. I love that I am able to detach my keyboard and use it like a tablet as well. I was able to Bluetooth my IPhone to it as well so any notification, call, or text message will appear in the bottom of my computer screen. I couldn’t have chosen a better computer for college!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Noise level
    Cons mentioned:
    Port selection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Step Forward

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup & First Impressions As soon as I unboxed the Surface Pro 12" in the Ocean finish, I was impressed by how premium it looked. The color has a really subtle, classy vibe—not too loud, but still unique enough to stand out from the usual gray slabs. I paired it with the Surface Pro Flex Keyboard (sold separately), which magnetically snaps on with a satisfying click. Setup was quick and straightforward. Windows 11 Copilot+ guided me through login, updates, and personalization without any hiccups. I was up and running in under 10 minutes. One heads-up: you’ll need your own USB-C charger unless you pick up Microsoft’s, and it doesn’t come bundled with the keyboard or pen. Performance & x86 App Experience Under the hood, this thing is rocking the Snapdragon X Plus chip with 16GB RAM and 512GB of UFS storage. It’s fanless, so completely silent, and even under stress it never got uncomfortably warm. I threw all my usual tasks at it: Edge, Photoshop (ARM-native), Chrome, Slack, Teams—everything flew. When I installed a few x86 apps like older utilities and even a basic Windows-only media editor, the new Prism emulation handled them surprisingly well. I didn’t notice any major slowdowns, but heavier apps (like older Adobe Premiere versions or complex .exe installers) took a bit longer to launch. So yes, it works, but if you're deep into x86 creative workflows, you’ll notice a gap. Battery Life Battery life is a real win here. I’ve taken this thing through multiple long days—coffee shop work, editing on the couch, Zoom calls, and media consumption at night. On a typical day of mixed use, I’m getting around 9 to 10 hours comfortably. And during a recent trip, I tested video playback on a full charge: it clocked nearly 17.5 hours. The standby battery is stellar too. I left it in sleep overnight and came back to barely 2% battery loss. Perfect for travel or switching between tasks without worrying about losing charge. App Speed & Real-World Use This is where the Surface Pro 12" really hit its stride. Apps launch fast, multitasking feels seamless, and it handles anything I throw at it—except for super heavy creative stuff. I’ve edited images in Lightroom, used multiple browser tabs while running Teams and Spotify in the background, and it didn’t flinch. The Flex Keyboard is great, with satisfying key travel and a smooth trackpad. Typing long documents or emails felt just as solid as any traditional laptop. I do wish the screen had a higher refresh rate (it's 90Hz instead of 120Hz like on the 13"), but for the size, it’s still crisp and easy on the eyes. Travel & On-the-Go Use I’ve taken this thing on flights, to meetings, and even outdoors. It weighs just over 1.5 lbs without the keyboard and slips into a sling or backpack easily. No fan noise means I can use it anywhere—on a plane, in bed, during quiet moments—without feeling like I’m firing up a jet engine. Charging it with a basic USB-C charger worked just fine, and being able to top it off from a power bank is a travel game changer. I never once found myself worrying about finding an outlet. Plus, the new AI features like Eye Contact and Live Captions actually came in handy during video calls in noisy places. Final Thoughts What I loved: Ultra-light and perfect for travel Incredible battery life—seriously, all-day and then some Runs native apps buttery smooth Solid performance even for most x86 tasks Flex Keyboard is a must-have—great typing feel Silent and cool no matter what I’m doing What held it back: Keyboard and charger not included Not ideal for high-end x86 creative workloads Screen could be sharper or higher refresh Limited ports (just two USB-C 3.2) Conclusion If you’re someone like me—constantly moving, writing, editing, researching, attending calls—the Surface Pro 12” with Snapdragon X Plus is kind of a dream machine. It’s not the most powerful Surface ever made, but for mobility, silence, and efficiency, it hits all the right notes. This has become my go-to travel companion. It’s a genuinely capable little workhorse that lasts all day, handles nearly everything I throw at it, and slips into any bag with room to spare. If you're mostly working in the cloud, on Office, browsing, editing photos, writing, or just watching content, you’re gonna love this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Noise level
    Cons mentioned:
    Port selection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Portable, quiet, unique and powerful

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few Windows based tablets in the past, but they really didn't perform well. I switched to an expensive iPad Pro, but it had battery issues and didn't support every app I needed. The Surface has none of these issues. I have been absolutely impressed by its performance. The Snapdragon processor and 16GB of RAM are a great combo for stutter-free multi-tasking on the go. I easily get 10 hours of battery life without any effort and can stretch it to around 15 hours in casual use. I also love using OneNote on a tablet and it works really well with the Surface. The Surface is lightweight, but very solid. The textured metal case and rounded corners makes it a joy to use in tablet mode, effortlessly portable without adding bulk. The built-in kickstand adjusts so you can position it at almost every angle and is very solid. The Surface also has a built-in inductive charger for the Surface pen if you decide to buy one. The sharp display is another standout feature, enhanced by the Night Light setting. Unlike traditional blue light filters, this one leans more toward a warm yellow hue, making evening use far easier on the eyes. I particularly appreciated the automatic sunset adjustment, which seamlessly transitioned the display for nighttime comfort. I was also impressed by the volume and range of the speakers. While they aren't for hard hitting bass, they are sharp and do not distort at max volume. I finally gave Copilot a try, and I can see everyday uses for this friendly AI! It’s been an absolute game-changer for me, helping with trip planning, math explanations for my high schooler, shopping lists, and even organizing my June vegetable garden. I primarily used the quick reply setting, which made conversations feel fast-paced yet surprisingly engaging, almost like a friendly banter. For more in-depth responses, Copilot also offers two additional modes, giving me even greater flexibility depending on what I need. The Surface has a NPU, which is another processor that handles AI related task, so things like Copilot, AI picture editing, and AI noise cancelling don't impact the main processor. The ventless design makes the Surface incredibly quiet, and it remains relatively cool during everyday use. However, when pushed to the limit, like during video rendering, the device holds its own but isn’t exactly thrilled about it. The top near the camera can reach 125°F, which is worth noting for intensive tasks. With only two USB-C ports, connectivity on the go can be a bit limited, so I suggest a small USB-C adapter and a USB-C dock. When connected to my USB-C dock the Surface has no problem extending it desktop to my 39" monitor. A charger is not included (only a USB-C cable), so getting a dock or adapter is a good idea if you don't already have one. The 256GB of storage fills up fast, so a cheap USB-C drive (or use cloud storage) is also on my list. It is also worth noting that this is just the Surface. You have to buy the Pen and Keyboard separately, but the combo is great and still a really good value compared to an iPad or a bulky laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Pricey but AWESOME

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just get this out right up front. I love this device. Boom, mic drop, end of review. In all seriousness, read on for how and why the Surface Pro 12” fits in with my daily activities. I’m using tech all day long pretty much every day. Whether it’s looking at the weather forecast, consuming content, researching info for some repair, hobby or work project I’m on. I could also be just browsing social media or looking at chords and lyrics for a music performance. Sure my phone does all these things but I prefer being seated at a desktop or looking at a laptop/tablet style PC. The Surface Pro 12” is just the right size to be my primary go to device now. When I’m working around the house the Surface Pro is easier to grab then other devices and I get plenty of easy to read screen for the content I’m looking at. The Surface Pro is just the right weight to feel good in your hands. It is just heavy enough to feel like a quality device, but light enough to carry with you anywhere and hold comfortably for extended periods. All the corners are nicely rounded and feel good in your hands. It feels sturdy like it can withstand a few bumps without getting ‘bruised’. I’ve found the ‘kickstand’ (for holding the screen in a laptop position when paired with the keyboard), also serves nicely as a handhold when using the Surface Pro as a tablet. The Ocean color of the case looks nice and doesn’t show many fingerprints. One minor grip I would have with the overall physical attributes, would be that the screen is very reflective. In all other aspects the screen is awesome, it’s bright, it’s clear and sharp. After a full charge I’ve been able to use the Surface Pro 12” for multiple days, the battery life is amazing for a windows device. I haven’t seen much difference in battery life when I let the device sleep versus powering it down, and it wakes up almost instantaneously from sleep. One minor little thing, there is nothing on the case to indicate you are charging. No LED that lights up or anything. If you are powered up of course windows will tell you. It's something I like to see on devices, otherwise it’s possible to plug in, walk away, and come back later to a dead battery because the cable isn't plugged in all the way or you had a bad cable, etc. In use the Surface Pro 12” is speed/snappy and downright amazing for a mobile device with a Snapdragon processor. I’ve been very impressed at how fast this thing is in my general use around home and at work. Even while using it, having multiple tabs open, multitasking etc, it remains snappy and cool to the touch even though this is a fanless setup. The only time I’ve noticed the case warm up even slightly was during the initial setup when it was downloading and installing updates. Speaking of downloads, the WIFI chipset has been working perfectly. No problems connecting and maxing out my bandwidth wherever I connect. This is also my first copilot device. I’ve been using web based AI for various tasks, but now that I have a device with it ‘built in’ I find myself using Copilot for more of my tasks, everything from simple web searches to brainstorming ideas at work. Packaging of the Surface Pro 12” was minimalist but functional in keeping everything safe and undamaged. You won't find much in the box, just the Surface pro itself and a USB C-C charging cable. You will need to provide your own charger. My initial setup of the Surface Pro 12” out of the box was fairly slow, but I’ve come to expect that from windows. It was otherwise uneventful. One thing to note, the configuration will default to a 60hz display refresh rate, but it does support 90hz and you will have to change it manually. I did not notice any difference in battery life when I set it to 90hz. This 2025 Microsoft Surface Pro 12” has become my go to device. If I go sit on the patio I grab it to listen to music (BTW sound quality is quite impressive), or check social media. When I go to the garage I grab it to look up info on whatever project I’m working on. When I go to bed I grab it to read online magazines. When I go to work (especially if I take the motorcycle) I grab the Surface Pro because it’s smaller and lighter and can handle any tasks I might need it for at work that day. Truly my favorite and most usable device. 5 solid stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Microsoft Absolutely Nailed It!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro 12” is an extremely high quality laptop and tablet 2-in-1 experience; second to none I’d say for Windows computers! Microsoft has very evidently had a lot of time to iterate on and refine the Surface lineup over the years, as it seriously shows! To start, the build and form factor of this laptop-tablet is super premium, and considerably lightweight and slim for the high quality aluminum build - it’s honestly higher quality than almost all laptops I see besides others with aluminum frames like MacBooks! The Surface Pro also has a built-in 165 degree kickstand that handles angling the tablet on surfaces extremely well, and has 2 USB-C ports on-board. If you’re looking for a highly-portable and well-built laptop, tablet, or both, this is one! The 12” screen size is perfect for both a tablet and a laptop, and the touchscreen is highly accurate, especially when using the separate Pen add-on! The screen is also bright and crisp, and in general delivers very well when it comes to any content thrown at it. Windows 11 is also highly optimized to facilitate both the tablet and laptop modes, with many automatic optimizations when transitioning between modes! Something that Microsoft has absolutely nailed with the Surface Pro is the battery life; just wow! Coming from my traditional laptops which are high performance gaming laptops that get 1-2, maybe 3 hours of battery if I’m lucky, it’s extremely luxurious to easily get many hours of screen time without having to plug in, usually spanning across multiple days! The battery seriously elevates the laptop experience! The Surface Pro also performs like you would expect a “Pro” laptop would; always on top of its game! I really have had no issues with any task I’ve thrown at this computer in terms of performance; from light gaming, to internet browsing, to coding and media consumption, everything just works! The Snapdragon X Plus chip and 16GB memory gets the job done! (Note this computer uses ARM architecture). Something that is kind of bizarre is that the Surface actually doesn’t have a fan, something I would usually expect from a computer of this caliber! It can get hot when performing intense tasks, but the heat dissipates well due to the aluminum body and generally isn’t a problem at all with regular, non-intensive tasks. Well done Microsoft! I will also say that owning the keyboard and pen accessories when purchasing this computer is basically a must; they are incredibly well built and integrated with the laptop, so much so that it’s honestly surprising they aren’t bundled together. The keyboard seamlessly clips onto the Surface Pro magnetically, and the pen also magnetically attaches to the back of the Surface where it wirelessly charges. Definitely purchase the Surface Pro and these peripherals together! A few remaining parts of the Surface Pro that are great to have as part of the computer are the onboard cameras, speakers, and Copilot. The onboard cameras are very much usable for things like video calling and Windows Hello sign-in, and the speakers are okay and get the job done, but unfortunately have little to no bass response. Copilot is actually a very capable general-purpose AI assistant, which is awesome to have on your device for things like research, coding, asking questions, etc.! There are also other specialized Copilot functions sprinkled throughout the OS, such as the Recall feature, “Cocreator” in Paint, and more that can help with a wide variety of tasks!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise level, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Hybrid Computing Experience

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Surface products; their design language has always appealed to me. The last Surface I owned was the Surface Go2, and I really enjoyed using it for work. I loved the portability; it was fast for work and browsing the net. When I saw the opportunity to give the new Surface Pro 12 a shot, I was excited for the chance. I have been intrigued by Microsoft’s partnership with Qualcomm and the push to use the Snapdragon processors. The main thing I was looking forward to being the performance and battery life that the Snapdragon processors could offer. Let’s just say that this is my favorite computing device I have used over the past couple of years. Let me preface this next part by saying that over the last year, I have used a few different computers regularly. I have rotated between an M4 iPad, M4 MacBook Pro, ASUS ROG G16 & G14. Each of them offered some amazing experiences, but nothing really comes close to what you get using the new Surface Pro 12. Yes, the MacBook Pro and ROG laptops are going to offer more power and better screens. That really comes in handy if you are really pushing the device or gaming on the ROG lines. The Surface Pro 12 is great overall. Honestly, to me, it feels closer to my 13” M4 iPad Pro. The portability and excellent battery life are similar. The pen feels just as fantastic as using the Apple Pencil Pro, too. The main difference is that the Surface Pro is a regular Windows computer and allows you to actually work on it. The M4 iPad Pro has Stage Manager, which is ok for trying to multitask, but it really doesn’t hold a candle to what you are able to do on a Windows machine. Unlike the ROG systems, I don’t worry about battery life at all with the Surface Pro 12, like how I never worry about battery on the iPad Pro. That’s where the Surface Pro 12 really shines. It honestly feels like a great tablet most of the time, with the big exception that the Surface Pro runs a full desktop-grade OS (Windows 11). This difference really opens up what you can do with it. Now, is the Surface Pro 12 going to be perfect for everyone? No. If you are a gamer this really isn’t going to be a great fit, unless you primarily do Cloud Gaming either with Xbox Cloud Gaming or Nvidia. Then you might have a great experience, but running games on the Surface isn’t going to be great aside from some casual games since you don’t have a discrete graphics card. Also, since you are running a Snapdragon system, you are running an ARM processor, and some niche apps might not be compatible with it. I would say that most folks looking at this Surface aren’t really going to have an issue with either one of these caveats, but it is worth noting that those might be some hurdles. I’ve used the Surface Pro 12 very regularly over the last few weeks. When I want to do some quick work, I don’t go for my iPad, or the ROG laptops; no, I go for the Surface Pro 12. It’s super light and thin, the battery life is amazing ( with regular use, I am needing to charge it up after a 2-3 days), there is no fan so I can work in bed while my spouse sleeps without fan noise being an issue, and the only time I have felt that it even gets slightly warm is when I am charging it up. While I have had it on my other Windows laptops, I have really been enjoying using Copilot on this Surface. I think the pen has a great deal to do with that, but I really like the experience so far. I am giving myself the next month to decide, but at this point, I am really considering just using this Surface Pro 12 for most of my work. That would mean I could get rid of my iPad, and one of my ROG laptops (I would keep one for gaming at home). I really can’t recommend this Surface enough. For most people this is going to be such a great computing device. As someone who grew up with MS-DOS, and Windows 3.1 it’s crazy to see just how far we have come. So much capability in a sheet of glass and metal. Try it, and I doubt you will want to use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great shopping trip :)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shopping experience. I am not good at English, but the salesperson was very patient in answering questions with translation. The purchase of the computer went smoothly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my surface pro! It’s small and convenient for school.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Microsoft Surface Pro 12: Not bad at all!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New hardware always gets my blood pumping and when it's a Microsoft product, it either works out very well, or it's a hot mess. Surface PCs have been around for quite a while and usually, since they're made by Microsoft, they're very well adapted to the Windows environment. Now, this Surface Pro is a bit different in a big, big way. Let's dive into it. At first glance, you wouldn't think that the Surface Pro with its 12" screen is anything more than a pretty tablet. But it is so much more and it starts with its specifications. What stands out is the use of an ARM architecture CPU/GPU/NPU combo. If you're not very familiar with these terms, let me help you out. Windows (and most PCs) have been running on the good old x86 CPU architecture, such as CPUs made by Intel or AMD. The type of architecture used is meaningful as the operating system has to be able to communicate in its own language with a set of hardware that understands that language (I'm simplifying a lot here). There are other types such as RISC, ARM and others. The "CPU" chosen for this Surface is the first ARM CPU I've ever seen used on a Windows device (outside of VM, but that's another story). You might actually know who makes this CPU: Qualcomm. Their CPUs are currently running most of the higher-end Android smartphones and tablets. The model used in this device is the Snapdragon X plus, which is near the top-tier of their offering. It includes different types of processor cores (8 in total), each set designed to handle specific workloads, including graphics (GPU) and AI cores (NPU). The Snapdragon X plus packed in the Surface Pro is actually fairly good. It can handle most tasks flawlessly and can adjust power consumption depending on the load, resulting in lower battery usage, extending the charge significantly. In terms of memory, you'll be granted 16 gigs of RAM and 256 gigs of NVMe storage. For a tablet PC, that's not bad at all, but I would have liked at least twice the NVMe storage as you might hit the limit pretty quickly if you work offline a lot. If most of your tasks rely on online services (Office 365 for instance), this shouldn't be an issue. But a SD card slot would have been a welcome addition. The screen is probably one of the best I've seen on a mobile device. It's beautiful and has gorgeous contrast, the vivid colors and deep blacks are amazing. If I didn't know any better, I would have thought it was an OLED screen. The screen is obviously a touch screen with a great response and it's quite precise. The Surface Pro is very well made and feels very sturdy (the body is a metal alloy). It features the typical built-in stand (I love this feature) and 2 Type-C connectors which can be both used to charge the device using a 45W charger. I recommend that you get the charger made by Microsoft to avoid issues later on. The sound is good for such a small device as well. Everything is not all rainbows and butterflies. I have had two applications that wouldn't run on the Surface Pro. It might still be that Microsoft needs to work on compatibility a little more to get everything to run properly on an ARM CPU. Also, when the CPU switches between efficient and performance cores, you can sometimes feel a little drag. It's not a lot, but it's noticeable. Last but not least, the battery holds a decent charge but it drains a bit too fast when you use CPU heavy software. In conclusion, I was impressed with the Surface Pro. Adding the keyboard and most importantly (for me at least) the stylus turned this portable device into an excellent, on-the-go graphics design and drawing tablet. It can handle most jobs, but falls short in terms of gaming (it really can't handle much more than simple 2D games). But this is a productivity workhorse and if that's what you're looking for, you won't be disappointed. Nice job, Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just offered my wife the Surface Pro 12” Tablet and really happy with the performance I noght get myself one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro 2025 Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my new job. Good device for those who work cloud-based work and mainly use PDFs. Face recognition is very hit or miss, which is not fun because of the price, but it’s not the reason why I bought the device. Overall a good option for those who late looking for a desktop/tablet.

    I would recommend this to a friend
Sponsored