Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 256 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 256 reviews
  • Rated 5 out of 5 stars

    Surface pro 12”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, quiet, and capable, the Surface Pro 12 is a polished entry‑level Copilot+ Windows 11 device ideal for students or professionals on the go. But its upgraded Pro 11 sibling often delivers better value and performance at the same price. Go for the Pro 12 if portability matters most—but if raw specs and accessory compatibility matter more, its slightly larger predecessor may be the smarter pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIOLET ARE..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast super slim .. very handy would def recommended i like the magnetic pen attachments at the back .. Color is a yes yes for me ... Nice innovation Microsoft

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kid headed to college. Easier to carry around than a gaming laptop. Purchaed the keyboard and pen combo and the kid loves it. Hand write notes ( think math equations ) or type things out in a different lexture setting. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro - Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, strong processing power. Light and sleek as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing the pro, I owned mac but dislike the complexity of the apple ID and everything it entailed. The surface on the other hand has been so easy to manage and just get started with it no hassle and craze straight to work. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this little surface!! So sleek and works very well. I switched from a gaming laptop and an iPad. This surface is much better than either of those devices. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, versatile great little machine. Great for using as a tablet os as a full PC when connected to the monitor and mouse. This is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful option!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's lightweight and easy to carry around. And if you add the keyboard and pencil, you have a computer on the go. Very chic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always so easy when I walk into Best Buy. I just tell the staff what I’m looking for, and they immediately help me find exactly what I need. The customer service team is always great! Thank you for having knowledgeable, friendly people available to assist in the store. If it weren’t for them, I might not feel confident buying electronics elsewhere. I shop at Best Buy because I know I’ll always get the help I need. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... It is hard for me with my arthritis to hold on to a laptop this is small enough that'll turn into a tablet and is easily held. The picture is crisp and easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro - Feedback

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro...It is compact and easy to carry with all the bells and whistles of a laptop. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new product. It works well. Sometimes slow but works for productivity and little gaming. Would like as much as Apple iPad. Will need time to find out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Companion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good - I bought this as my travel companion - so to speak- to have a much smaller option as I work while traveling, as well as provide me with a bit of a "tablet" while traveling for streaming shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful upgrade from my Microsoft surface go laptop. Fast, pretty and sleek. I love the detachable keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Got and it runs good and fast but it did not come with power cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Surface Pro tablet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my Microsoft Surface Pro tablet with Windows 10 for eight years so decided to replace with Surface Pro Copilot + tablet with Windows 11 and loving new one too. Still getting used to Windows 11 but figuring it all out. Had the Geek Squad transfer all my data from old to new and glad they did and within days too so quick turnaround. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student Loves this Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter in College and she loves it. It is light and very functional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot Jacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, easy to work, and good price. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced a 9 year Surface. It's performing better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tab. Convenient. Easy to carry. Efficient and durable.

    I would recommend this to a friend
Sponsored