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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 347 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, performance, and battery life, with users finding it lightweight and appreciating its fast processing speeds. The build quality and form factor also receive positive feedback, with users noting its quiet operation and effective heat dissipation. However, some customers feel the screen brightness could be improved and would like to see a better port selection, while others have concerns about app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 347 reviews
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    #1 buy this year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excptional product. Very easy to set up and use for any task. Quick response and the AI features are interactive with correct results. This product is very lightweight and you can take it anywhere and use without connecting issues. I do suggest using ear buds for clarity in sound when watching movies or on video calls. The display is vivid and exceptional. Overall one of the best products from Microsoft this year.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    LOVEEEE ITTTT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely quality, easy to use. Love the copilot feature, like chat gpt's sister. It's amazing super lightweight and I could not have asked for a better laptop because my previous one was too big and heavy. Also got the keyboard and pen and it's just an all in all perfect pairing and makes life more convenient. I don't dread opening my laptop now which is something I was aiming for!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Surface Pro PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am LOVING my Surface Pro. I've had it about a week now and have zero complaints. I'm a PC girl although I considered switching to a MacBook for a moment, but I just couldn't do it. I do have an iPhone. Overall, the functionality and speed are top notch. It's lightweight and fits my personal needs. I am pleased. I love the soft keys of the keyboard and the pen glides across the screen with ease and zero lag.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for working on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Surface Pro. I wanted something small enough to fit in my purse and carry around for my travel business. It's super lightweight but is as powerful as my last PC. I wasn't looking for the Copilot but now I use it all the time. I highly recommend this, especially for people on the go. They even had it in my favorite color purple.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Another Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techy person. I cannot go into the specs of this product. What I can tell you is this. 1. I love that it is small. I don't like to carry around a laptop that is heavy. So, the size is awesome. 2. The color! I mean, Violet! It is very subtle, not overbearing like other colored products. 3. The setup was so easy. I plugged it in and, my stuff was just there. I had to put some of my apps back on but other than that, it was just there. 4. I have the year-round Geed Squad program. It feels good knowing they are there when I need them. Even just a quick call to help me figure something out. Nice! This product replaced a Microsoft Surface that would not upgrade to Windows 11. So I was very familiar with Microsoft. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance, Portability

    Rated 5 out of 5 stars

    Good for working too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It is strong surface. It goes with me everyday because it is light and thin. Work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Pleased with the Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my High School son. With keyboard and stylus pen, great functionality and portability - fas system as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Good for College Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop has never been as fast as this one. It's quick, comfortable, and easy to use on the go or anywhere. Best purchase of my life! Love that it feels like a tablet and is quick as a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife told me for a couple of years to get a new one and I finally gave in and I am glad that I did. I love it. It's fast and easy to use. Plus got it on sale. Plus with the savings I was able to buy the keyboard. I would highly recommend the Microsoft surface

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 4 out of 5 stars

    heavy but good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great if you need to work away from your normal space. I have a larger laptop and don't enjoy carrying it around. This is extremely convenient especially if you are in the 365 Ecosystem and can access what you need . Which is what drove me to leave my Samsung Tablet. One downfall this is heavy no way around it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Microsoft Surface Newest Model Violet Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Surface. I love the color of it and I love how easy it is to use with help from Co-Pilot. It has artificial intelligence built in and I love it. It is so much more advanced then the old Surface I have. The colors are bright and beautiful screen. I am still getting use to the Windows 11 but so far so good, pretty much self explanatory.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance, Portability

    Rated 5 out of 5 stars

    Compact and sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is both compact and sleek and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Portable, high speed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed, easy connectivity and very portable to carry during my field trips

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Amazing device great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Everything a surface should be. Good display, amazing build and very good performance for such a thin and light device. Ran it docked on two high res displays and nothing slows it down. Copilot features work well. Only downside is limited storage and ram options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best. Device. Ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of my favorite devices ever. I decided to trade in my iPad Air for this and I have zero regrets. It’s bonkers fast, wonderful battery life and actually has a useful OS!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for college. He wanted a tablet that wasn't made by Apple or HP, and this device came with the keyboard and pen in a bundle. He really likes the ability to draw and do math with the pen, and it's lightweight and works well for class.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Stunner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from a Surface 9 - the difference is noticeable. It’s faster! The display is beautiful like its predecessor - sharp & bright. The purple color is even more gorgeous in person!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter than previous model which is what I was looking for. Depending on what desk you’re putting it on it does disconnect from the keyboard and fall but other than that it’s nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Pro ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 12” Surface Pro is the best ever. I owned several through the years, all with the larger form factor and more bulky. But it never really felt like a decent tablet and was just not comfortable in my hands. At this point power was not a criteria, so the Snapdragon X Plus was enough for my needs. This 12” feels more like a tablet with laptop capabilities, rather than the other way around, but still powerful. The size and weight are just perfect. The keyboard is great with plenty of key travel and it’s a joy to write on with the Slim Pen. And, I love the violet color. Can’t recommend it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Sleek, Fast, and Perfect for Daily Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft Surface Pro Copilot+ (12", Ocean) is a game changer! It’s incredibly fast with the Snapdragon X Plus and 16GB RAM — perfect for work, streaming, and everything in between. The screen is vibrant, the touch response is excellent, and the Ocean color is absolutely gorgeous. Super happy with my purchase!

    I would recommend this to a friend
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