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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 347 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, performance, and battery life, with users finding it lightweight and appreciating its fast processing speeds. The build quality and form factor also receive positive feedback, with users noting its quiet operation and effective heat dissipation. However, some customers feel the screen brightness could be improved and would like to see a better port selection, while others have concerns about app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 347 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great size for getting work done on the run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is light and powerful, does everything I need a computer to do, and easy to transport. Keep in mind it uses Windows 11 ARM, some software needs the ARM Version to run. Make sure the software you need is compatible, most is. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 4 out of 5 stars

    Loving it so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update my computer as my surface pro 7 crashed. At first I was kind of meh on it since the price is pretty high even considered returning it. But the quality of the screen and the battery life are perfect, I use it for both work and streaming and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Surface for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my daughter's first time buying a computer. She did the research on her own and chose this one. She has loved how lightweight and fast it is.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Leave your laptop behind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd wondered if it would be possible or even advisable to switch from a laptop for my daily workstation to a Surface. The answer is a resounding yes! This Surface runs circles around my laptop. Boots up in seconds, shuts down just as quickly. It is lightning fast whether doing web things or crunching through spreadsheets and other apps. All you need to add to the Surface is a generic docking block, which can be had for around $40. No issues with any kind of display latency. This machine has handled everything I've tried with flying colors, and is in use 10-12 hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great battery life. Easy to start up and link to existing emails and other accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 4 out of 5 stars

    MS Surface Pro-12" Snapdragon X Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great processing speed, screen and features. Unfortunately, the package does not come with a charging block. Just a USB-c cable. This is a relatively inexpensive item that should be included to complete the package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted for a laptop that is light-weight and easy to carry. Great little computer. Battery life is great. The keyboard is easy to work with. Love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Size and Performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Size and more powerful performance. I upgraded from a Surface Go which I Loved due to its smaller size but I felt it's performance was not fast enough. This new Surface Pro with CoPilot+PC is awesome in size 12" and Performance. I hold the Tablet to watch shows and/or read and the size is perfect as compared to the Go or larger Surface Pro's.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast super slim .. very handy would def recommended i like the magnetic pen attachments at the back ..

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Surface pro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is one of the most versatile computers. These are powerful enough to use as a primary computer but light and small enough to use as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro 12 inch Ocean 512gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It’s so pretty and portable and easy to carry around! I like it a lot! I am enjoying using it so far! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    My new Surface Pro laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fast. Lightweight so I can easily carry it wherever I want to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and very dependable battery last long time easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great little compact PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact this PC is! I appreciate all of the features and the ease of use. Great battery life , definately an improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 4 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring it out. However after restarting the first time, I received a blue error screen that I could not get out of until I received a security screen allowing me to undo the restart. Other than that, the screen and color are beautiful. And has been able to perform what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Microsoft does it again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Very portable and fast. I do recommend getting the keyboard for it to make it a true laptop experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Light and powerful for its size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Just what I was looking for to replace my Surface Go 2. Very light and much more powerful than the Go line of Surface devices. Excellent device for on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Best for paper work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for report or daily use,Long battery life and good screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college. Very good speed, memory and especially battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is a great option for students who need a portable device or are just seeking a companion device for a larger laptop. It's lightweight and easy to use, and it was very easy to set up and link my existing personal and school accounts. The picture is bright and crisp, and I like the attractive and unique color.

    I would recommend this to a friend
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