Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1240 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,240 reviews
  • Rated 5 out of 5 stars

    Good laptop for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for work and found it to be very versatile and easy to use would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons, overall, not horrible.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's an OK product. Having only USB-C ports is not an ideal setup for things that need USB connections instead of BT or Wi-Fi and the $199 cost of the USB4 Dock is kind of ridiculous considering the cost of the machine already. Pros are the ability to use the(not included) Type cover without it having to be attached as is the case with most of the Surface devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light weight, easy to work and my best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little computet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works like dream. Set up easy and has all the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is pro indeed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device for college

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes the portability and long-lasting battery. I like the display. I only wish the keyboard came with the device at the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, but the price stings a little.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface for medical school notes. So far it has been everything I was looking for and more, with notetaking and storage being an absolute breeze. Startup/restart time is lightning fast, and it has been very responsive and reliable. The only downside for me has been the price tag. That hurt a bit, but I figured investing in the best quality I could reasonably do for the sake of my education was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month it works very well for my minimal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface ! It is easy to handle and does everything I need it to do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for business or academic purpose not so good for gaming overheats quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective 2in1

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tablet. I was debating on getting a laptop instead but I love taking notes on this tablet and then popping on the keyboard to type out an essay. Great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Long battery life. Love the touch screen with the detached keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. It is exactly as advertised & data transfer by Geek squad was successful. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and ease of setting up. Geek squad big help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11th Edition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife LOVEs her xmas present. This 11th edition is everything and more for her as a teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for your work/play!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my gf and she loves it! Makes her work so much easier and the portability is by far the best thing and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro practical and friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very practical and user-friendly. It is very complete and suitable for work or study. It does not disappoint; on the contrary, it encourages you to work with it and take it wherever you go. It's both a laptop and a tablet, very versatile. As a teacher, I find it extremely comfortable to work with and move around. Recommended 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal TABLET

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use ,clarity is top of the line . I Use to take notes very quickly and easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over Surface Pro 8 and 9. Much better battery life and runs in much cooler temperature. Copilot feature is novelty, don't buy it for this feature. Also, save your money buy last gen keyboard. The new flex keyboard is extremely expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Enjoying my Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is fast and portable!

    I would recommend this to a friend