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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1245 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,245 reviews
  • Rated 5 out of 5 stars

    Making life adventurous through technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say it is definitely all it says it is, with easy to use features even though im still on the side of computer illiterate the computer set up makes things easier as im learning how it functions. And how I can use it in ways that benefit more in keeping upwith everyday task and more on a life changing task by saving time and being more organized.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love it... has great battery life and functionality for everyday use meets the mark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t miss with the Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and versatility of the SurfacePro. Great investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product but not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and also returned. Wanted a 2 in 1, tablet and laptop combo. This was more of a laptop. Mostly restricted to apps available in the Microsoft store and there are notably fewer of those. Good if you want to run Office apps, not as good for other apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye Mac-Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface Pro! I trades in my Mac Book and it was the best decision. Its light weight and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a Surface Pro 9. Touch screen and device speed have been a nice change from the Pro 9. Taking advantage of upgraded memory and speed has also been a nice change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; fully satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the future!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing machine and I have yet to run into an issue with programs unable to run on Arm!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ThermJezy53

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer i love it best computer i brought since the first 2&1 from Microsoft back in 2014

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface to college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a surface pro to take between home and work, Bought this for my son to take to college. Hooked it up to a second monitor to give him a large workspace. He’s not a gamer, so he has all the power and storage he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the power of a pc, the convenience of an iPad. Amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend! Great for home and work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the surface for work as a medical provider. This is the 3rd surface I have owned for both work and home use. I have not found them to go obsolete, I simply pass them down to my children for school. The surface is very responsive and extremely reliable for day in and day out use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it right now to write this review. Very responsive, easy to use, sleek and lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Surface pen works great. Display is bright and colorful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful bought to replace my old one. Its just what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Sleek, powerful, and versatile—perfect for work and play!”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, needs better support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface computers are a great value except Microsoft needs to get companies to push out more ARM64 drivers if they want to keep using this processor as the main one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for school! Very compact and easy to use. l have a Case on mine to help protect it-Haven't had any so far. Haven't had any so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro. Unfortunately, my surface pro fell and the screen cracked in the corner, but it was a really good tablet which is why I ended up buying another one. The Best Buy rep told me the screen is much more durable. I don't plan on testing that theory and I hope it lasts like my first tablet. I recommend this tablet. The only downside is that I had to buy the keyboard separately and it no longer comes with a USB access. Rather it has a C charger access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super little computer. Carry it everywhere. Great!

    I would recommend this to a friend