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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1245 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,245 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a awesome machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came when stated. It was far better than i expected. Worked right out of the box after set up. Watched movies all night still more batterylife Left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a first-year college student she loves the way it has been working for here with the keyboard and the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best PC Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC for my niece 18th birthday! All the bells and whistles plus a 3 day battery lifeBuy it you will not be disappointed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Near perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider it a 4.5/5. Excellent everything and goes with what all it claims, except the ARM ecosystem which you'll have to be patient with. A true beautiful beast of a 2-in-1!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I have Apple products, but this is my go-to for work related projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful! Love the clarity, the functionality and the seamlessness from laptop or other devices. The only con us that it's expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Second Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great screen display and keyboard/pen are easy to use. I’m not a techie so it’s great for creating documents and watching videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works very really for running my 3d printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it works, it's like a toy that is both useful and comfortable to use. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.... expensive but is a great laptop. Copilot!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 11th edition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the easiest, clearest and most convenient item to use. I added a mouse for game play, The Geek squad in Lexington is the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever I can multiple tapes without second freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily usable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for classes and personal work. Easily able to be traveled with.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and speed of the surface pro. My far the best PC I have had.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I have bought. It was time to upgrade. My first one is 10ys old. I loved it and love the new one too. I run my business from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my surface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over the past 15 years, this is my 4th Surface. functions like a desktop computer with convenience of tablet. smaller size than laptop easy for ravel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, powerful and beautiful newcome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro matches all my requirements, from personal to business, completely. And it's beautiful! Is it a tablet? Is it a PC? It is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good tablet PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful PCs, have some limitations due to the fact that ARM-based CPU is not compatible to all apps but emulator will work just fine for a lot of apps without sacrificing performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Personal and work use capabilities! Gaming to office work! Protable, grsat battery considering its a tablet! Could use a few improvments but I Absolutely adore my surface pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this device, the size and particularly the thinness.

    I would recommend this to a friend