Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Tablets
  • Copilot+PC + PC - - A 0 ATOR P - -aa - Accessories sold separately.
  • Introducing the new Surface Pro: * All-day battery life * 14 Hours * Less downtime charging and more power * OLED: Cinematic display on-the-go * Delivers a wider range of colors with the optional OLED touchscreen * 90% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Pro 9.
  • Specifications: * Processor: Snapdragon R X Elite * Memory: 16GB or 32GB * Storage: Removable SSD drive 512GB or 1TB * Graphics: NPU * Display: Qualcomm HexagonM 13" Touchscreen Adreno TM GPU PixelSenseM Flow (45 TOPs) OLED display * 32GB memory and IT storage option available for Pro with Wi-Fi only. See Surface.com/Storage for more details. * Surface Pro display has rounded corners within a standard rectangle. When measured as 3 standard rectangular shape the screen is 13" diagonally (actual viewable area is less).
  • Copilot+PC Microsoft Surface "Phenomenal battery life and snappy performance." CNN Underscored, July 2024. CNN Underscored Best Tested 2024.
  • Intuitive touch: Tap, swipe, touch and experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device. Slim Pen 2 sold separately.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features-staying clearly in view while moving around freely, with virtually no background noise. Keyboard and Slim Pen 2 sold separately.
  • Use Microsoft 365 on any device: Get started seamlessly and stay on track no matter where you are with a familiar experience, cloud storage, and integrated accessibility features across your devices. Travel Itinerary: * Day 1: Eiffel Tower * Day 2: Louvre Museum * Day 3: Notre-Dame Cathedral * Day 4: Seine River Cruise * Day 5: Palace of Versailles * Day 6: Montmartre * Day 7: Arc de Triomphe * Day 8: Sacre Coeur * Day 9: Champs-Elysees * Day 10: Disneyland Paris Subscription Required. Sold separately. Software license required for some features. Keyboard sold separately.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune. Matching keyboards in premium Alcantara fabric are also available. These keyboards are sold separately.
  • Ultra-flexible design: Iconic 165-degree fluid kickstand delivers flexibility at any angle. Keyboard sold separately.
  • Accessories that adapt to you Customize your experience with an incredible ecosystem of high-quality accessories that let you adapt your device to all the different ways you work, learn and play. Keyboard and accessories sold separately.
  • Accessories sold separately.
  • Alt View 24. Microsoft - Surface Pro - Copilot+ PC - 13” OLED - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Edition) - Dune.
  • Accessories sold separately.
  • Alt View 26. Microsoft - Surface Pro - Copilot+ PC - 13” OLED - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Edition) - Dune.
  • Accessories sold separately.
  • Accessories sold separately.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Thoughtful Design video 0 minutes 40 seconds
  • Versatile and Adaptable video 0 minutes 40 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Dune

Model:
ZIB-00041
SKU:
6582849
Highly rated by customers for:
$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro's incredible battery life and the lightning-fast processor speed that allows it to handle tasks with ease. The OLED display and brilliant screen color quality are also highly praised. Many customers express their love for the available color options. Overall, customers seem very satisfied with the Surface Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,300 reviews

  • WARNING! Windows on ARM ruins the experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech enthusiast that has been using computers for 30 years, and I have never experienced such a buggy product. The hardware is good, BUT I cannot recommend this product as it's new Snapdragon (ARM) CPU means it has to EMULATE nearly every application, this leads to a lot of applications and games not running at all, crashing, or running with issues. The experience is far worse than an Intel or AMD laptop. I would absolutely not recommend this laptop in its current state. Microsoft and Qualcomm need to vastly improve the PRISM emulation to make this a usable device. Stick with Intel or AMD, do not pay $1500 to be a BETA tester.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    No, I would not recommend this to a friend

  • Surface to college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a surface pro to take between home and work, Bought this for my son to take to college. Hooked it up to a second monitor to give him a large workspace. He’s not a gamer, so he has all the power and storage he needs.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Phenomenonal productivity boost

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft SurfaceCopilot + PC! Thanks MS, it's a phenomenonal productivity boost for work and school! The power of AI is incredible!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Best 2-in-1 laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device with best display and usability!!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • This is a game changer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has great battery life. Compared to Intel surface pros, it lasts much longer. It's compatible with everything I need. Getting ARM programs wasn't as difficult as I thought. Intel programs still run, but close them when you can to lengthen battery life. Graphics are great as always. This is a great machine.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and speed of the surface pro. My far the best PC I have had.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    No, I would not recommend this to a friend

  • First Time Buyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the tablet. I never on a tablet before ,but this was the correct purchase for my needs.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • great tablet, very sleek, professional very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect for small business and travel

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

    I would recommend this to a friend

  • Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.... expensive but is a great laptop. Copilot!!!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Not user friendly if you aren't tech savvy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined most expensive membership for the opportunity to have grek squad assist in setting this new surfacepro from my old one. I haven't been able to open my Gmail for 2 months. Then only a 20 minute time limit if I decide to bring it back. I don't like the new surface pro as much as the one from 2023

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    No, I would not recommend this to a friend

  • Microsoft Surface.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever I can multiple tapes without second freezing.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Best multipurpose device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go from this back to a laptop for non gaming usage. The Surface makes things so easy for use all around the home as a larger tablet, but also allows for things like spreadsheeting for our small business on the same device.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Love it so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Havent had an issue with it and it is exactly what I was looking for.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Arrived on time nice device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time was easy to set up high performance great image ultra portable.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Best Tablet to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tablet PC! the face id is fast and responsive, accessories work great so far. Haven't encountered any issues yet.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Slim Laptop on the go

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works great for my situation and battery lasts a long time.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Amazing Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. It has a great battery life and exceeded my expectations!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Good computer, needs better support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface computers are a great value except Microsoft needs to get companies to push out more ARM64 drivers if they want to keep using this processor as the main one.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

    I would recommend this to a friend

  • Microsoft Surface Pro 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible computer. It has 0 trouble running anything. If you need a copilot this is the computer to get.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly for its purpose as a college laptop.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend
Page 39, Showing 761-780 of 1,300 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.