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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 241 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as a lightweight and versatile device with a long battery life and excellent performance, thanks to its Snapdragon X Plus processor. They appreciate the vibrant display and the added AI capabilities of the Copilot+ PC. However, some users express concerns about the high price and the fact that the keyboard is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 241 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer small for my daughter who is going to college she likes it because its lightweight and small. Also easy to take notes with the pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and it’s been great, easy to bring with me everywhere.enough battery that I don’t need to bring the charger with me for my day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. It has a great battery life and exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer search

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding computer! Loved my last surface pro and it continues to be the best on the market. Associates were so helpful with my questions about the product. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fiee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well no issues buy this item yesss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Easy to carry around and multiple features for teaching’s such as drawing with stylus and typing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with good battery life, bright screen. Not sold on ARM yet as one of my pdf printer drivers won't work on ARM and I have 1 program that shuts down any time after I save the file. Everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Use it daily and works consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and responsive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. I needed something light and portable that I could write notes on during conversation. The pen and keyboard were kind of expensive to add, but well worth it for me. I used to use my laptop, but I did not like how the keys were on the back while I held it. With the removable keyboard with the Surface Pro, it can be turned around so the keys aren't against your hand. It makes it much easier to hold onto while using. Processing speeds are fast enough while switching between programs, or converting files. The camera works well for Zoom or GM meetings, and the speakers are loud enough. Overall, it meets my expectations for what I needed it for!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Would be 5 stars if everything works with it. Not MS' fault, but 3rd party apps don't always with the new processor. Wish they would have released some info prior to rolling these out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Surface I have bought at BestBuy. The produt is operfect for my needsd and the sales staff at the store are friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is a great computer that allows you tobhave a powerful operating system and a detachable tablet when needed. I really like the flexibility and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Snapdragon x plus processor

    Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is powerful product, and great color and great style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro- Copilot +PC 13 "

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro- Copilot +PC 13 " . Great laptop loved it . Realized after I ordered it that it does not come with keyboard, which was find as I wasn't planning on using the keyboard, using it as a tablet worked great. They really need to change the listing picture to show only device without keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, Portable, Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro! I it's light, portable, and powerful enough for my day to day at school. I couldn't find it anywhere else in this color except for on the Microsoft Store, but the black Friday deal with Best Buy was so good, that it was cheaper than on the Microsoft store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great device. I Hope widows app store steps up there game. Would make this devices a powerful tool for work and leisure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable, fast, and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device, performance and battery are phenomenal. The Slim pen, I thought was going to be uncomfortable, but it works fantastic. Using with my USB-C enabled monitor, docks and charges with one cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Windows device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable windows device. The size and weight seem about perfect. Battery can last quite a while, which is great. All the apps I’ve open and ran have been quite snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Microsoft Surface Pro Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with this new Microsoft Surface Pro! I have always had apple products, but looking towards the future of AI content. With this computer, I am able to use like an iPad, but with additional Windows software and Microsoft Office software. I also like the removable storage option on the back. If I want to add more later I have that option.

    I would recommend this to a friend
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