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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 253 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 253 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer eith copilot and AI!! It us so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Pro -Copilot+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is avery fast computer with long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet with lots of power and features. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Computer Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a surface pro before, and it is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product has great features come with copilot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop, runs nicely. However, it took up too much room for the tiny desks at my college. It was also a bit inconvenient, I couldn’t use it in bed. The battery was pretty average. I liked the touch screen, it was responsive and clear. It was a bit annoying some things were not compatible due to the ARM processor.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one yet easy use easy EVERYTHING I love this product

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable. Battery life could be better but is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is very reliable and perfect for home or business use not to mention very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet for all uses!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife. She absolutely loves it. Uses it in the office, on the road at volunteering events, and reads on it at home. It does everything she needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP surface pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as a gift for my son and I cannot be happier with my purchase. He uses it on a daily basis for both home and work and has said nothing but good things about it. He's raved about it so much that I've actually considered buying one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Love it. Very fashionable and reliable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service department was amazing! We were able to get all the information we needed and all the additional items in store. And it didn’t take long. He was very informative and pleasant. Very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for the older people.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased another surface pro 11 as I love the new one I got a month ago. It is perfect for a 65 yr old retired rogrammer. My mom liked my old surface pro 2 so I bought her one of these for her 88th birthday!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t have the laptop I wanted in store. But they have it delivered to me very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dragon Slayer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date this has been an excellent purchase. I'm very happy with my recent purchase, fits the bill in every respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, it is my 2nd model for me and i have one for my partner also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a massive difference between this Surface Pro and the previous version. Very good experience with the speed of processing, the improved graphics and the basic usability of the laptop. Very pleaaed with this upgrqde.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact computer to use. Bigger fingers make it harder. With the keyboard it does come apart easily and sometimes doesn't connect well to use and you have to be sure it is connected correctly or will not allow keyboarding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every thing we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience at Best Buy. Our sales person was excellent and very knowledgeable. The laptop we bought is exactly what we needed.

    I would recommend this to a friend