Customer Ratings & Reviews
- Model:
- EP2-23860
- |
- SKU:
- 6598717
Customer reviews
Rating 4.6 out of 5 stars with 255 reviews
(255 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Every thing we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great experience at Best Buy. Our sales person was excellent and very knowledgeable. The laptop we bought is exactly what we needed.
I would recommend this to a friendRated 5 out of 5 stars
Best pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I’ve ever bought, the touch screen is amazing
I would recommend this to a friendRated 5 out of 5 stars
Excellent device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Surface Pro I have purchased. I love this product. I use this for an online course I teach. It has nice clear graphics, it is functional for my purposes.
I would recommend this to a friendRated 5 out of 5 stars
Great for college work!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our college students. This has become a traditional graduation gift for our kids.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for my college student to go to graduate school. He absolutely loves this Surface Pro with keyboard. He says he will never use another brand! I highly recommend this Surface Pro!
I would recommend this to a friendRated 5 out of 5 stars
Surface Pro 11 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Surface Pro tablets have proven themselves over the last few years to be extremely reliable. This is finally my second one after having the very first model of them.
I would recommend this to a friendRated 5 out of 5 stars
Great Device !! Sophisticated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb Device, it was worth the buy and the value as of the time i purchased was mwaah .. I dont regret buying at all.. Thumbs up BestBuy Thumbs up Microsoft
I would recommend this to a friendRated 3 out of 5 stars
Somewhat Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a Surface Pro 9 and to be honest there is hardly any difference, certainly not faster as promised,
No, I would not recommend this to a friendRated 5 out of 5 stars
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet I use it for work and home. Nice alternative to a laptop
I would recommend this to a friendRated 4 out of 5 stars
New to Surface products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, but I am having one issue with the keyboard showing connected when I start the Surface Pro. I am hoping it is user error.
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this was a great bargain. I am finding a few things that don't like the ARM, but dealing with that.
I would recommend this to a friendRated 5 out of 5 stars
Great value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Computer shipped quickly, no issues. It replaced my aging Surface Pro 7. Best Buy is my go-to for technology. Always very competitive pricing.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful tablet and keybord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tablet and keyboard work great for my needs. I upgraded the SSD to a faster 1GB drive for extra storage. Works perfectly and is super easy to do.
I would recommend this to a friendRated 5 out of 5 stars
Microsoft Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my product as well as the service picking it up.
I would recommend this to a friendRated 5 out of 5 stars
Stylish tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very sleek and stylish ! Would definitely recommend to folks who like handy device with 360 degree features.
I would recommend this to a friendRated 3 out of 5 stars
Complicated for computer illiterate gal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No written instruction manual. Suddenly won't recognize my bio-iD.
I would recommend this to a friendRated 2 out of 5 stars
Slow and really annoying to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a Mac to this and wish I never did. The tablet + keyboard feature makes it really hard to carry the open computer around. The keyboard doesn't work well and the screen doesn't always recognize when it's attached. I though the tablet part was going to be much more useful then it ended up being. The screen gets warm quickly and is just not user friendly in my opinion. I also have to restart it like everyday because it doesn't connect to the wifi when I turn it on. It's also veryyyyy slow for a new computer. Overall, do not recommend buying this!
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Margherita, laptops can get warm during heavy use, but if your device is frequently running hot, consider adjusting to a more efficient power mode and make sure it has proper airflow and ventilation.
Rated 5 out of 5 stars
George
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting set up. Should be ready for the new year. Long-time SURFACE owner...looking forward to this updaated version. s
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device that does everything we need it to do in a very convenient package
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to install, come with instructions.
I would recommend this to a friend
![The text on the image reads:
17 F8 Home P End F10 PgUp it PgDn F12 Ies Del * 8 ( 9 ) 0 I I + = Backspace I o P : [ ] ] I / K L : : .. . Enter M V > . ? / Shift Alt <
The corrected text should be:
17 F8 Home PgUp it PgDn F10 F12 Ies Del * 8 ( 9 ) 0 I I + = Backspace I o P : [ ] ] I / K L : : .. . Enter M V > . ? / Shift Alt <
The corrected text groups the keys in a more organized manner, making it easier to read and understand.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/699c06f5-6aba-4ab2-bbf6-114986b58b2a.jpg;maxHeight=54;maxWidth=54;format=webp)















