Customer Ratings & Reviews
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- Model:
- EP2-23860
- SKU:
- 6598717
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to install, come with instructions.
I would recommend this to a friendGOOD PRICE AND FUNCTIONS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for and I caught on Best Buy's daily sale and saved $400 off the regular price
I would recommend this to a friendCan never go wrong with a Surface!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second time a Microsoft Surface. I love the ease of use and portability. It's definitely feels heavier than it looks.
I would recommend this to a friendLove the new Surface Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Surface Pro thus far but I cannot grade on durability just yet since it literally has been out less than 6 months. Time will tell on this aspect.
I would recommend this to a friendLove love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d choose this computer every-time. It def Exceeded my expectations.
I would recommend this to a friendMicrosoft surface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface, great laptop and tablet with lots of power, good graphics
I would recommend this to a friendSkip it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took over an hour to start up. Brought it back the next day for an iPad that took 5 minutes to set up. Doesn’t feel like a smooth display. Just get a laptop or an Apple. If you plan to keep this device, beware that battery replacements are way more expensive than necessary ($300-500). That’s why I stuck with iPad which costs less than $200 for a battery replacement and comes with longer battery life and a smoother display. This seems heavy and bulky. The screen feels cheap.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Leon, our Snapdragon X Series processors are built to provide game-changing performance while maintaining incredible efficiency, allowing for all-day battery life. If your battery life isn’t meeting expectations, consider adjusting your power settings and display brightness, as these can significantly impact battery performance. Additionally, restarting your PC and ensuring you have the latest updates installed can also help optimize battery life.
Helpful and knowledgeable employees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my surface pro. Couldn’t be happier. Thank you Best Buy !
I would recommend this to a friendOnly a suggestion.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, only one remark, must to have a Chanel for techical remote support in other country, like Brazil for example...
I would recommend this to a friendMicrosoft Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this item when it was on special and was truly worth it. Amazing for school and work.
I would recommend this to a friendSurface Pro Device + Keyboard bundle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second surface pro and most likely won't be my last.
I would recommend this to a friendMicrosoft Surface pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting use to the new computer. Seems easy to use so far.
I would recommend this to a friendSurface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent offer by Best Buy as a bundle with key board device requirements
I would recommend this to a friendKeyboard problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boot is a little slow. Biggest problem is with the keyboard not always being recognized when powering on. You have to detach the keyboard and reattach to get the keyboard to come on. Several others have reported this same problem on community boards. Have not found any fix for it. Other than that problem the Surface Pro 11 works well.
I would recommend this to a friendGreat equipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my son, he absolutely loves it.
I would recommend this to a friendMicrosoft Pro Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin in Canton Ct. Store was very helpful to me during my purchase.
I would recommend this to a friendGreat Price. Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek. The setup was quick and easy. Resolution of the screen is awesome
I would recommend this to a friendGreat computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for work and school usage.
I would recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another not so great product from Microsoft. Because of the display properties, the items to click are too small for finger taps that are normally used on tablets. You'll need a mouse and keyboard to avoid the frustration of it not recognizing the tiny little icons you're trying to tap on.
No, I would not recommend this to a friendBest Buy does not stand behind their products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a laptop little over a month ago and it died completely. Took it back to bb and was told WE have to ship it to Microsoft! I bought at bb because I thought they’d have better customer service. Don’t buy any Microsoft products from them. They won’t stand by it. I even bought the extended warranty!
No, I would not recommend this to a friend